Saraishyq Hotel

Saraishyq Hotel Reviews

Saraishyq Hotel

Ainabulak-4 172, G/1, Almaty, 010000, KazakhstanView Hotel Details
Saraishyq Hotel
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Guest Reviews of Saraishyq Hotel

8.1/10
Very Good
109 review
Verified reviews
Location8.1
Amenities7.8
Service8.1
Cleanliness8.5
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All reviews(109)
Positive reviews(102)
Reviews with photos/video(34)
Awesome stay(17)
Great service(14)
Clean and tidy(11)
Great swimming pool(10)
Tasty food(6)
Negative reviews(7)
Jammerto
Junior Suite
Stayed in Jun 2025
Family
42 review
4.5/10
Posted on Jul 17, 2025
Cons: 1. The room's fixtures were loose and very old, the room itself doesn't look like a 4 star hotel though it looks like a 2 star hotel or lower. 2. Amenities are not theirs so you have to pay extra for everything. 3. The breakfast has really small selection but I guess it was okay. 4. They have compensated the junior suite that I booked that becomes a standard room, even if it was compensated, I booked it a month ago already so I really can't understand what went wrong. 5. We've got 3 luggages and they don't have a helper or an elevator. It was a hard task to putthe luggages up and down. 6. The shower is the worst, I almost burnt my skin because of the unsettling temperature of your water. I didn't enjoy my shower even once. 7. There are so many things that this hotel needs to improve on. Right now this is my rating and I can't recommend this to my friends. Pros: 1.The service and staff were okay they tried to help out with the problems occurred. 2. The location was good with lots of place to buy food and shopping.
Sam Harry
Standard Double Room
Stayed in May 2025
Couple
24 review
3.5/10
Posted on Jul 5, 2025
This hotel was marketed as a hot spring but it is not. There is only a pool and you will need to pay extra to gain access. Rooms are small and not well maintained. Sink falling of wall. Showerhead not attached to wall
Hansel Koh
Junior Suite
Stayed in Nov 2024
Couple
21 review
10/10
Outstanding
Posted on Jan 11, 2025
Everything is ok but heater not working well. Hope this can improve
Guest User
Junior Suite
Stayed in Oct 2024
Solo traveller
4 review
10/10
Outstanding
Posted on Nov 24, 2024
Super lovely and friendly place! Really enjoyed staying here.
TayJoel
Standard Double Room
Stayed in Jul 2024
Couple
2 review
9.0/10
Great
Posted on Aug 10, 2024
Booked this hotel because it was near to the airport, and being only 20 minutes away made for a great stopover between flights. That said, the hotel itself has plenty to offer. The rooms are nice and clean. We actually had an issue where we had too much hot water which is sort of the opposite problem of what you'd expect. The staff were friendly and helpful. They also had plenty of water coolers around to refill bottles, which is a nice touch not all hotels would offer. We didn't use the pool, but we saw that it was large and plenty of people were using it. Breakfast was simple, but did enough to cover all the bases. All in all, would recommend a stay here. Especially if you're looking for somewhere near the airport to crash.
ANVAR KARAT
Standard Double Room
Stayed in Nov 2024
Family
36 review
10/10
Outstanding
Posted on Dec 28, 2024
It’s had such a great ambience. Very family friendly. We could enjoy the nature outside as tourists. The breakfast was delicious and homely. The room was really comfortable.
Guest User
Standard Double Room
Stayed in Dec 2024
Solo traveller
19 review
10/10
Outstanding
Posted on Jan 22, 2025
Good room and facilities. Friendly and helpful staff. Breakfast was ok.
Guest User
Standard Double Room
Stayed in Sep 2024
Solo traveller
31 review
7.7/10
Good
Posted on Jan 2, 2025
No refund when I wanted to cancel the second night since I’m leaving for the airport
Erik Karl
Standard Double Room
Stayed in May 2024
Solo traveller
26 review
8.0/10
Very Good
Posted on Jul 11, 2024
Rooms were nicely decorated and beds were very comfortable. Pool was nice as well. Located not the best
Mr. Chritstians
Standard Twin Room
Stayed in May 2024
Travelling with friends
31 review
7.5/10
Posted on Jun 20, 2024
Hotel was comfy and pool was a nice touch.
Jayins
Standard Double Room
Stayed in Mar 2025
Business traveller
4 review
10/10
Outstanding
Posted on Apr 11, 2025
The hotel can arrange airport pick-up. The driver will hold a sign and is easy to recognize. The front desk is very enthusiastic and the service is very thoughtful. The room is very clean. I will come again next time.
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Guest User
Standard Twin Room
Stayed in Feb 2025
Business traveller
3 review
10/10
Outstanding
Posted on Apr 2, 2025
The bed is a bit narrow, but everything else is good. Recommended.
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Guest User
Standard Double Room
Stayed in Jun 2025
Business traveller
19 review
10/10
Outstanding
Posted on Jul 3, 2025
The overall stay experience is satisfactory. The hotel is conveniently located. The room is clean and tidy, with complete basic facilities. The front desk service is efficient, but not particularly enthusiastic. The soundproofing is average, and the corridor noise is slightly obvious. The breakfast variety is ordinary and the taste is okay. At this price, it is a reasonable choice and I will consider staying again next time.
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Skyroad
Standard Double Room
Stayed in Nov 2024
Solo traveller
6 review
9.0/10
Great
Posted on Dec 31, 2024
They were kind enough to help me even though I checked in late at night (11:30pm). The front desk seems to be able to speak English as well as Russian. The room was spacious (as I stayed in winter) and the heating was on when I entered the room. (This is also especially important in winter) the shower had hot water. Bottled water (non-carbonated) was provided. The airport is about 30 minutes away by taxi. There is also a bus stop nearby, although I didn't use it this time.
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kom1029
Standard Twin Room
Stayed in May 2025
Solo traveller
13 review
6.5/10
Posted on Jun 27, 2025
Maybe because I booked the cheapest room, there were more bad points than I thought. First of all, the breakfast was delicious, and the staff was friendly. The hotel also had an old-fashioned feel like an old mountain lodge. On the other hand, the bad points were that the facilities felt old, the beds felt springy, and the basic settings needed for lodging were a bit lacking. The cleaning was not that good either. If the location is quite far from the city center (at least 30 minutes by bus), there are usually hotels in other areas that seem to be very considerate, but this hotel was not like that. It was a place I ambitiously chose on the last day of my trip, but I was a bit disappointed.
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