Putuoshan Hotel Reviews

Response from Property: Thank you so much for your feedback, we are glad you are happy with our hotel and service! Especially appreciation for the shuttle service, convenience of location, and dining experience. We are honored that you have taken the time to choose our hotel for this trip, and please let us know in advance if you have any inconveniences or special arrangements when you visit again in the future. We provide a 15-minute walk to the main Puji Temple services, etc., and we can make corresponding arrangements in advance according to your needs. For any needs that you have not been met in real time, please also remember to communicate with the front desk, or leave more comments on the official website and APP to help us make continuous improvements and provide a better travel experience. I look forward to your next visit and continue to enjoy our convenient service and comfortable accommodation experience.

Response from Property: Thank you for your positive review and love. The hotel is located in the central position of Mount Putuo, backing against the Western Hill Scenic Area and closely adjacent to the Puji Temple. It is a gold-rimmed-level themed cultural hotel. At the same time, the hotel also has a dedicated vegetarian hall. Each exquisite vegetarian dish, with meticulous cutting skills, can make the food ingredients present a unique aesthetic feeling. The combination of deliciousness and appearance can touch the soul. Welcome to try it when you check in next time. I wish you all the best!

Response from Property: Thank you for your good comments! We are honored that our team's hard work has been recognized by you. For your suggestions, our location is truly convenient and we are glad you enjoyed it. To ensure that every guest can enjoy the best stay experience, we continue to optimize our facilities and services. Regarding your suggestions, we will review the checkout process and strive to serve you more quickly and conveniently to ensure that you can start your journey more easily. Your satisfaction is our pursuit, if you have any needs or suggestions, feel free to communicate with us. Thank you again and look forward to your next visit.

Response from Property: 尊敬的客人：非常感謝您對我們設施提出的反饋。對於設施的老舊給您帶來的不佳體驗，我們深表歉意。我們會將您提到的隔音問題列入重點改進事項，儘快採取措施增強房間的隔音效果，也會加強對走廊噪音的管控，同時提醒其他客人注意保持安靜，避免再次出現此類情況影響到客人休息。我們一直致力於為每一位客人提供更好的服務和體驗，希望您能給我們一個改進的機會，期待您下次光臨能看到我們的進步與提升。再次感謝您的意見。

Response from Property: Dear, I'm sorry to make you feel dissatisfied. Putuo Mountain is a national 5A-level scenic spot and a Buddhist holy land. Relatively speaking, the costs and fees will be higher, especially the room rates on weekends and holidays. You can also compare the situation of other similar hotels in Putuo Mountain. Wish you better and better!

Response from Property: 尊敬的客人，非常高興得知您在普陀山禮佛之旅中，對我們的大酒店留下了如此美好的評價。特別是小許及其團隊的誠摯服務，以及酒店優越的地理位置和周邊環境，能夠給您帶來舒適方便的出行體驗，我們深感欣慰。期待在未來的日子裏，再度為您服務，繼續伴隨着您普陀山的每一次禮佛之旅。感謝您的寶貴評價，祝您生活愉快，萬事順意！

Response from Property: 親，非常感謝您對我們的肯定和讚賞！您的滿意是我們最大的榮幸。房間乾淨、環境安靜、交通便利以及優質的服務是我們始終追求的目標。我們將繼續努力提高服務品質，創造更加舒適便捷的住宿體驗。值此，期待您的下次光臨，相信未來我們還能帶給您更多愉悦的回憶。謝謝您的寶貴支持！

Response from Property: Dear guest, thank you very much for your wonderful evaluation of our hotel! We are deeply honored to receive your recognition, which is not only an affirmation of our service, environment and facilities, but also the best reward for our team's hard work. The details you mentioned, such as "enthusiastic service, clean rooms, exquisite hotel decoration, quiet in a busy city, and superior geographical location", are the direction of our continuous efforts. We are well aware that a perfect accommodation experience lies not only in hardware facilities, but also in the details of service and careful care for guests. Thank you again for your choice and affirmation, and look forward to the opportunity to serve you and make every trip of yours an unforgettable memory.

Response from Property: 尊敬的客人，非常感謝您對我們酒店的精彩評價，您的滿意是我們最大的榮幸。我們很高興得知您在我們的酒店享受到了便利的位置、舒適的設施、優質的服務以及小許姐姐全程貼心的幫助。您的認可是對我們團隊辛勤工作的最大肯定。期待您的再次光臨，我們誠摯邀請您再次體驗我們的服務，相信下一次的旅程會更加精彩。再次感謝您的寶貴反饋，祝您生活愉快！

Response from Property: Dear guest, thank you very much for taking the time to share your experience of this stay. Your affirmation is a great encouragement and support to us. We are glad to know that you are satisfied with every detail of the hotel, from the front desk service, room facilities to room service and breakfast experience, every step exceeded your expectations. Xiao Guo and other staff are committed to providing the best service, and your recognition is the best reward for their hard work. Finally, thank you for your high evaluation of the hotel. Your satisfaction is our greatest pursuit. We look forward to serving you again, whether it is a business trip or a tourist vacation, you are welcome to come back at any time. Thank you again for your support and wish you a happy life!

Response from Property: 尊敬的客人，非常感謝您對我們的酒店給予的高評價和寶貴的建議。我們很高興您對酒店的清潔度、舒適度以及獨特的檀香體驗感到滿意，這些都是我們一直致力於提供給每一位客人的。對於您提到的床鋪偏軟的問題，我們深感抱歉給您帶來了不適，您下次入住請提前告知我們，我們會盡量想辦法安排床鋪硬一些的房間，以確保您能享受到最舒適的住宿體驗。再次感謝您的寶貴意見，期待您的下次光臨，希望那時我們能為您提供更加完美的服務。

Response from Property: 尊敬的客人，看到您選擇了我們朝南面河的房間，是一間環境很優美，看到的都是綠色，還有河系的房間。本來美美地感受着優質的服務，卻因為窗外的噪音影響了心情。這也正好提醒我們賓客入住時建議夜間關窗，因為所有酒店外圈即使是像我們內部路，各時間段難免有其他客人途經，特別是普陀山有很多凌晨三點多起床做早課的客人，有時説話聲音一個不掌握就會有不可抗的噪音影響到他人。致歉是因為您沒休息好，感謝是您的認可與反饋，歡迎您再次入住，也祝生活愉快！

Response from Property: 尊敬的客人，非常感謝您多年以來對我們酒店的持續支持與厚愛，您的滿意是我們最大的榮幸。我們很高興聽到您對周邊設施和配套的滿意以及對小許服務的認可。我們期待着下一次您的光臨，相信我們能夠再次為您提供超越期待的體驗。再次感謝您的好評，祝您生活愉快，一切順利！