Phoenix Valley Holiday Hotel Zhuhai (Gongbei Port Lovers Road)

Phoenix Valley Holiday Hotel Zhuhai (Gongbei Port Lovers Road) Reviews

Phoenix Valley Holiday Hotel Zhuhai (Gongbei Port Lovers Road)

No.22-26 Lian'an Road, Xiangzhou District, Zhuhai, Guangdong, 519020, ChinaView Hotel Details
Phoenix Valley Holiday Hotel Zhuhai (Gongbei Port Lovers Road)
Phoenix Valley Holiday Hotel Zhuhai (Gongbei Port Lovers Road)Phoenix Valley Holiday Hotel Zhuhai (Gongbei Port Lovers Road)Phoenix Valley Holiday Hotel Zhuhai (Gongbei Port Lovers Road)
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Phoenix Valley Holiday Hotel Zhuhai (Gongbei Port Lovers Road) Guest Reviews

4.3/5
4196 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(4196)
Positive reviews(3939)
Reviews with photos/video(980)
Convenient location(589)
Easy to get around(307)
Close to beach(220)
Friendly front desk staff(207)
Strange smell in room(81)
Tasty food(64)
Nice sea view(63)
Negative reviews(257)
Mary€
Special Room
Stayed in Aug 2024
Travel with friends
15 review
4.7/5
Amazing
Posted on Sep 22, 2024
The hotel was really nice. The staff are friendly. The room was big with large single beds. Everything was okay. The price was the cheapest compared to the nearby hotels. The surrounding area is old.
Response from Property: Thank you for your praise. We know that there are still many shortcomings, but your encouragement makes us full of confidence. May your life be like a gorgeous rainbow, colorful and full of surprises. "When you are surrounded by mountains and rivers, you may think there is no way out, but when you are in the dark, you will find another village." We look forward to your stay again to witness our growth and progress!
Jeffery yeong
D Block Standard Big Bed Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 29, 2025
location is good
Response from Property: 【近港珠澳大橋(對面可觀澳門)+拱北口岸+將軍山】尊敬的賓客:新年快樂!感謝您的評論,祝您新的一年,平安喜樂,萬事順遂,所求皆如願,所行化坦途,蛇年大吉!
One n Only
Special Room
Stayed in Apr 2024
Solo travellers
178 review
5.0/5
Outstanding
Posted on May 11, 2024
Very nice hotel, good breakfast, good location, nice staff, upgrade my room to bigger and nicer room. Thanks ! Good laundry.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Zhuhai Phoenix Valley Holiday Hotel and sharing your stay experience! The hotel is adjacent to Gongbei Checkpoint, Gongbei Bus Terminal and Zhuhai Light Rail Station, with a good external environment. We will continue to work hard to provide you and all guests with the best stay experience! It is the first choice for business travelers! The hotel is committed to providing you with a cordial and thoughtful stay experience, and sincerely looks forward to your visit again!
JackieGwen
C Block Family Room
Stayed in Sep 2024
Family
4 review
4.5/5
Great
Posted on Oct 28, 2024
Hotel service staff at front desk were helpful and location was good. The gentleman who worked the morning / day shift at the front desk also spoke Cantonese and was extremely helpful and friendly, thank you! He even gave us a map and showed us how to get around, and gave good advice and recommendations on where to go and how to get to places. Thank you!
Response from Property: 尊敬的顧客,感謝您在眾多選擇中,將您的休憩時光託付給了我們的酒店。您的每一句稱讚,都如同春日裏的暖陽,温暖着我們團隊每一個人的心田。“投我以木桃,報之以瓊瑤”,我們會一如既往地用心服務,期待在未來的日子裏,能再次為您打造温馨舒適的港灣!
KEW07
D Block Standard Big Bed Room
Stayed in Sep 2024
Solo travellers
2 review
3.0/5
Posted on Oct 3, 2024
I was very pleased with the check-in service. The lady was very friendly and the process was quick and stress free. However, when I got to the room my whole view changed.  The bathroom had hair around the toilet and throw up left in it. The floors in the room did not look like they had been cleaned, as I still saw dirt and other things sitting on the floor. To top it off, I was eaten alive by bed bugs in the night.  While a good location, I will not be staying there again.
Response from Property: Dear customer: Thank you for your support! "****" said: "Everyone has flaws, just like an apple bitten by God. Some people have bigger flaws, precisely because God particularly likes his fragrance." Can you tolerate our shortcomings? And giving praise is our blessing. Looking forward to serving you again!
Sboniso Msawenkosi Clive
Special Room
Stayed in Sep 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Oct 27, 2024
The service continues to be very pleasant, the facilities are clean and make for a great stay.
Response from Property: Dear guest, thank you for entrusting your leisure time to our hotel among the many choices. Every compliment you give is like the warm sunshine in spring, warming the hearts of everyone in our team. "Give me peaches and give me Qiongyao in return." We will continue to serve you with heart as always and look forward to creating a warm and comfortable harbor for you again in the days to come!
Guest User
C Block Family Room
Stayed in Jul 2024
Family
2 review
3.7/5
Posted on Sep 14, 2024
It is conveniently located and the surrounding area is quiet and full of living supplies for travelling families.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇珠海市鳳凰谷假日酒店!真誠期待您的再次光臨!
Valen Goh
Special Room
Stayed in Jul 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Recommend stay. Easy access to public transport and hawker street and convenience store are nearby too. Room is clean and comfortable.
Response from Property: 尊敬的賓客:您好!感謝您的點評!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望鳳凰谷假日酒店會是您回憶裏最温馨最獨特的那個 !常回鳳凰谷假日酒店看看哦,祝:安好!
Guest User
Special Room
Stayed in Nov 2024
Solo travellers
74 review
4.5/5
Great
Posted on Dec 23, 2024
Also near the seaside, nearby many restaurants and shops
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住珠海市鳳凰谷假日酒店並分享您的入住感受!酒店毗鄰拱北關口,拱北汽車總站和輕軌珠海站,具有良好的外部環境,我們將不斷努力為您及所有賓客提供最佳的入住感受!為商務出差人士入住之首選!酒店致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Ryan Windsor
Superior Queen Room
Stayed in Jun 2024
Travel with friends
21 review
3.7/5
Posted on Jul 20, 2024
This is my second stay in this hotel and it has a nice vibe to it, situated on a quiet street just within walking distance to the coast. However, there aren't any bus routes near the hotel so you may need to rely on taxis or a 10-15 minute walk to the closest stop. While the staff did appear friendly, they seemed to ask a lot of questions on the Reception Desk. The breakfast could be improved to provide some bread or other options that could be served up until the end of the breakfast period. When we arrived in the last half an hour of breakfast service, there weren't many options available.
Response from Property: Dear guests, sincere greetings from Holiday Inn Zhuhai Phoenix Valley! Thank you for your comments and support for our hotel. We are deeply sorry to hear that you were slightly dissatisfied with your stay during this trip. We have conducted strict training on this matter and strengthened hygiene inspections and cleaning efforts. Thank you for your positive feedback. We look forward to your stay at Zhuhai Phoenix Valley Holiday Inn again. I believe you will have a new experience next time you stay. I wish you a happy life!
mom&son adventures
D Block Standard Big Bed Room
Stayed in Jul 2024
Family
29 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Close to Zhuhai railway station and hong Kong Macau bridge, also near walking street.
Response from Property: 感謝您的稱讚,我們深知還有很多不足,但您的鼓勵讓我們充滿信心。願您的生活如同絢麗的彩虹,五彩斑斕,充滿驚喜。“山重水複疑無路,柳暗花明又一村”,期待您再次入住,見證我們的成長與進步!
Adolph Sow
D Block Standard Big Bed Room
Stayed in May 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on Jul 1, 2024
Everything was good except 2 things. Aircon took time to cool, not ideal during day time especially near summer. Also, the glass door of the washroom was not able to close intact. A loud bang sound could be heard when it's closed.
Response from Property: 尊敬的賓客:您好!感謝您的評論,您提出的問題我們將反應給相關部門進行處理,祝您生活愉快!
Asadullah1991
Special Room
Stayed in Nov 2023
Solo travellers
5 review
4.2/5
Very Good
Posted on Dec 27, 2023
It was nice to stay. Staff was cooperative and friendly. Breakfast needs upgradation as most of the items contain meat. Near by Zhuhai Railway Station around 1.6 kms. Sea side is at walking distance. You can get Zhuhai sightseeing bus with 500 meters walk
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Holiday Inn Zhuhai Phoenix Valley and sharing your stay experience! The hotel is adjacent to Gongbei Pass, Gongbei Bus Terminal and Zhuhai Light Rail Station. It has a good external environment. We will continue to work hard to provide you and all guests with the best stay experience! The first choice for business travelers! The hotel is committed to providing you with a cordial and thoughtful stay experience, and sincerely looks forward to your visit again!
DMYTRO KRYVONOS
C Block Family Room
Stayed in Jan 2024
Family
6 review
4.7/5
Amazing
Posted on Feb 14, 2024
We had no issues staying at the hotel during two nights...except some ...I'd say, some lack of soundproofing. The problem isn't a critical one, but would be good to have "thicker" walls. Personal were helpful, room was cosy and clean enough. The parking lot could be more spacious. Nevertheless, I parked without any problems - a guard helped a lot directing me. There is a non-fast electric car charger at the parking. But quantity of "electrified places is quite limited ( 2 cars only as far as I remember.... correct me if I am wrong). General impression about our stay - good.
Response from Property: 尊敬的賓客:您好!感謝您的點評,祝您新年快樂,龍年大吉!
Executive Double Room
Stayed in Sep 2024
Travel with friends
39 review
2.2/5
Posted on Oct 22, 2024
Definitely Not wroth for the money ***
Response from Property: Dear guests: Hello! We apologize for bringing you an unpleasant experience. We will report your issues to the relevant departments for processing. I wish you a happy life!