Terminal France, Bd de l'Europe, 62231 Coquelles, FranceMap
Phone+33 810 63 03 04
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Eurotunnel Le Shuttle Reviews: Insider Insights and Visitor Experiences
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665 Reviews
bigboymatey
No information, couldn’t care less it seems
Zero information after almost 2 hour delay, people getting (rightly) agitated, poor show! Arrived 2.30pm in Calais for 4.36pm shuttle, proceeded as instructed then sat in the “holding” area for almost...
Management don’t give a toss about customer service
We arrived 3 hours before our allocated train due to light traffic as we got to the waiting area a girl working for le shuttle told us we could proceed to an earlier train we went through customs and ...
We booked an afternoon/ early evening trip across to Calais on Le Shuttle as we make regular trips across the Channel and normally use ferries. Arrived at Folkestone 2 and a quarter hours later early...
Utterly abysmal. Dirty terminals and inefficiency that would make National Rail blush. The Le Shuttle terminal (French side) was grim with overflowing bins, rubbish left on tables (no sight of janit...
Terrible. Despite everything being apparently on time we queued about 4 hours to get a train. Completely disordered, lottery what train you end up on. None of the toilets worked on board. Shambles on...
No information, couldn’t care less it seems
Zero information after almost 2 hour delay, people getting (rightly) agitated, poor show! Arrived 2.30pm in Calais for 4.36pm shuttle, proceeded as instructed then sat in the “holding” area for almost...
Management don’t give a toss about customer service
We arrived 3 hours before our allocated train due to light traffic as we got to the waiting area a girl working for le shuttle told us we could proceed to an earlier train we went through customs and ...
Brilliant Customer Service
We booked an afternoon/ early evening trip across to Calais on Le Shuttle as we make regular trips across the Channel and normally use ferries. Arrived at Folkestone 2 and a quarter hours later early...
Utterly abysmal.
Utterly abysmal. Dirty terminals and inefficiency that would make National Rail blush. The Le Shuttle terminal (French side) was grim with overflowing bins, rubbish left on tables (no sight of janit...
Don’t bother !
Terrible. Despite everything being apparently on time we queued about 4 hours to get a train. Completely disordered, lottery what train you end up on. None of the toilets worked on board. Shambles on...