The instruction on access to the hotel carpark could do with being highlighted at the time or soon after the booking because we had stopped in front of the hotel entrance at street level which is a bus lane and bus stop and we are a little worried right now for getting a bus lane ticket. The sign for the car parking arrangement is a small plaque next to the hotel entrance we can see from the car at the kerb side but we had already gone onto the bus lane.
Another slight moan is the bed being a little too soft and in these day and age it should be a king size bed….
However, we are happy with the helpfulness of the staff both at reception as well as during breakfast.
It's my first visit and I'm absolutely amazed of the food and service. The views from my room were stunning, overlooking the Marina and the staff have been really kind and helpful. I will definitely book this hotel for my next trip to Hull. Highly recommend!
A basic hotel within walking distance of the town centre.Rooms are quite large for an adult and child. Although rooms are dated they are clean. Read lots of bad reviews which made me panic unnecessarily. The lady on reception when we arrived late evening was lovely. Room was lovely and warm however I would suggest the carpets get a good clean so wear your socks.
Big bonus was that they had a lovely deep bath;
Would use again if we come back.
Wonderful experience stay at that castle. We had dinner in the courtyard for a very reasonable price consider the food was of great quality. The health club had great facilities including a reasonable sized gym decent sized pool / jacuzzi. We would definitely stay there again as the location was great. The only minor complaint we would have is that the room was a bit cold but it is late January.
The environment is really good, the room is relatively large, the hygiene is good, clean and quiet, the facilities are a bit old, and some things are not complete. Overall it's good, recommended
Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.
The staff at the hotel was really lovely and the location was good. That's about it on the good things.
It was really not worth the price, poor cheap bedding, messy floors, I wouldn't dare putting my clothes in the wardrobe either, really smudged bathroom and lack of soap and other amenities. I stayed there one night which was ok but would definitely consider a different spot next time around.
A great hotel. A huge, clean room. However, it was let down a little with only 5 TV channels, no towel rails (so had to hang wet towels on door handles), no hooks anywhere. No mirror near a shelf or table top (which meant I had to plug my curling tongs in and leave them on the floor next to the only mirror). It’s a shame as it could have been brilliant
Located in Bridlington, Marton Grange Country House is within a 5-minute drive of Sewerby Hall and Bondville Model Village. This luxury guesthouse is 11.5 mi (18.5 km) from Filey Beach and 0.7 mi (1.1 km) from Bridlington Bay Golf Course.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
A complimentary full breakfast is served daily from 8 AM to 9 AM.
Free self parking is available onsite.
Stay in one of 11 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Excellent
72 reviews
9.7/10
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7.6/10
VVaughanSarahMet by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.
GGuest UserThe instruction on access to the hotel carpark could do with being highlighted at the time or soon after the booking because we had stopped in front of the hotel entrance at street level which is a bus lane and bus stop and we are a little worried right now for getting a bus lane ticket. The sign for the car parking arrangement is a small plaque next to the hotel entrance we can see from the car at the kerb side but we had already gone onto the bus lane.
Another slight moan is the bed being a little too soft and in these day and age it should be a king size bed….
However, we are happy with the helpfulness of the staff both at reception as well as during breakfast.
GGuest UserI was just disappointed of the initial checkin as I got in my room my request was never made. Very simple. I ask the 2 single beds to be combined to make it bigger. But nope.
The late checkouts despite of willing to pay extra was just as it is. I could pay an extra night if I have to if they said so but no.
We were from night shift of work and finished at 7 am that we got to the hotel at 7:30 and after breakfast few minutes of rest then we slept off. We got a call at 11 telling us about the checkout and told them I have already asked for the late checkout for extra charges but its only for 2 hours. Nothing more. The attendant started banging the door telling us to checkout as she needed to changed the sheets and so on and so for. We find it really rude.
WWhiteJohnWonderful experience stay at that castle. We had dinner in the courtyard for a very reasonable price consider the food was of great quality. The health club had great facilities including a reasonable sized gym decent sized pool / jacuzzi. We would definitely stay there again as the location was great. The only minor complaint we would have is that the room was a bit cold but it is late January.
GGuest UserA basic hotel within walking distance of the town centre.Rooms are quite large for an adult and child. Although rooms are dated they are clean. Read lots of bad reviews which made me panic unnecessarily. The lady on reception when we arrived late evening was lovely. Room was lovely and warm however I would suggest the carpets get a good clean so wear your socks.
Big bonus was that they had a lovely deep bath;
Would use again if we come back.
NNikkiP.The staff at the hotel was really lovely and the location was good. That's about it on the good things.
It was really not worth the price, poor cheap bedding, messy floors, I wouldn't dare putting my clothes in the wardrobe either, really smudged bathroom and lack of soap and other amenities. I stayed there one night which was ok but would definitely consider a different spot next time around.
GGuest UserVery close to hull train station and the center of town. Decor is dated but functional. The bath was big and comfortable and filled up quickly. Staff were friendly and helpful and made the stay easy. Staff and location the highlight for me.
KKarenStaff were helpful and lovely , food was good , service was excellent, rooms need to be upgraded , stains on the wall , carpet ripped, toilet was very lose , every time you used it you felted like the tank was going to fall , nasty stains in the toliet bowl , tv on the wall was very small , the picture next to it was bigger,bedding and towels were clean
WWill JiThe environment is really good, the room is relatively large, the hygiene is good, clean and quiet, the facilities are a bit old, and some things are not complete. Overall it's good, recommended
GGuest UserA great hotel. A huge, clean room. However, it was let down a little with only 5 TV channels, no towel rails (so had to hang wet towels on door handles), no hooks anywhere. No mirror near a shelf or table top (which meant I had to plug my curling tongs in and leave them on the floor next to the only mirror). It’s a shame as it could have been brilliant
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