Very good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
I was very pleased with my stay. The hotel is very clean, which made all the difference in comfort. The breakfast is varied and tasty, with good options to start the day off right. The staff was excellent, always helpful and polite. The location is another positive point, as it provides easy access to several attractions and services. Considering all this, I found the cost-benefit to be very good. I would definitely stay here again!
Located a 11-minute walk from Municipal Stadium Verner Grimberg, VELINN Hotel Ninho do Falcão offers 4-star accommodations in Monte Verde and has a garden, a shared lounge and a bar. Featuring a 24-hour front desk, this property also provides guests with a sun terrace. The hotel features an indoor pool, sauna and room service.
At the hotel, all rooms include a desk and a flat-screen TV. With a private bathroom equipped with a shower and free toiletries, rooms at VELINN Hotel Ninho do Falcão also have free WiFi, while some rooms also offer a city view. All rooms feature a closet.
The accommodation offers a buffet or continental breakfast.
VELINN Hotel Ninho do Falcão has a playground. You can play pool at the hotel, and the area is popular for hiking.
Tree Square Monte Verde is a 13-minute walk from VELINN Hotel Ninho do Falcão, while Celeiro Shopping Monte Verde is 0.9 miles from the property. Guarulhos International Airport is 96 miles away.
Fui em 26/11/2025, sozinho a trabalho, e tive uma excelente experiência, com muita simpatia e receptividade pelo pessoal da recepção, tive oportunidade de estar em contato com as camareiras e são simpáticas igualmente. A prestação das informações sobre a cidade foram um diferencial para mim que nada conhecia e precisava de orientação.
Recomendo.
Great location, very good rooms, but unfortunately, terrible service.
There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM.
For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out.
A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.
The breakfast is suffering, too small for the hotel size, and they could have already resolved this, given the hotel age. In addition, only two staff members did not realize the full service of table cleaning, replacement of tools and the items offered in the buffet. We understand that the hotel price is economic, but it is not for that reason an advance authorisation for this type of disorganization.Suggestion: reduce buffet options, but ensure that no shortage of minimum, such as hot coffee and salt bread.
It's a nice hotel because the team is amazing and very well trained . Problem is transportation if you have no car or driver , Ubers don't come easy and the shopping mall don't have Taxis .
So, be aware about the transportation.
The reception attendant was not pleasant, I had made the wrong booking, and I told her I was going to contact you to resolve it. But she was not careful with my problem just checked in and gave me the key while I was on the phone with you. She was not empathic even a little! So much that the person there said: let's cancel your reservation and do it again to get it right. She did the checkin, she did the checkin, she did the checkin, she did the checkin, she did the checkin, she said she was talking to you! She did and she deployed me with a great deficit of education!
I was very angry with the reservation I made wrong!
Very Good
106 reviews
8.4/10
Price from
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ZZilda NogueiraExcellent stay! I will definitely return to this hotel and will always recommend it. Very helpful and kind staff. Very nice room. Good bathroom. Excellent breakfast!
I went with two friends to walk around the city and took the opportunity to visit the hippie market. It is on the street of the hotel. You just have to get off and walk there. It was great!!!! The hotel is in a perfect location.
After checking out, I asked them to store my backpack and those of other friends who were with me at the reception, since we would still be in the city for the whole afternoon and our trip would only be at night. The receptionist promptly helped us and kindly stored our luggage until 10 pm. When we returned, they even made the bathroom in the cafeteria available for us to use, if necessary!
Anyway, I would like to praise the entire staff and the hotel structure, which was truly excellent in every aspect.
In addition to all the comfort and location, the excellent service certainly made all the difference in our stay.
A 10!
LLINGThe location is very close to the airport. There is a free shuttle bus to the airport. Just talk to the front desk of the hotel in advance. A little distance from the city center. The restaurant in the hotel is good. The price is not high. The taste is good.
AAGNew hotel, clean, good accommodation, well next to the airport.
But the morning is a bad breakfast, no variety.
There were only two kinds of fruit, mammon and melon, and there was no salt bread, the only option was shaped bread, egg, and cake, that every day.
The restaurant's cardapio was also unsorted, and the days we decided to dine there were not making cardapio sandwiches, just soup, for a hotel of this door and this price, they left much to desire.
GGuest UserSmall but very comfortable room, didn't use the pool or sauna, but they looked very good, the shower was easy to adjust and very good too. The only thing that left something to be desired was the damaged toilet.
MMartinsJéssicaThe service that served the service to us was very careful and efficient. The rooms are good, but the reception and breakfast service leaves much to desire. The reception staff will not respond to the request.
GGuest UserHotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.
JJoeBurgVery good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
GGuest UserJá fiquei outras vezes nesse hotel e, dessa vez não gostei da experiência. Como tem muita rotatividade, a qualidade está caindo. Os travesseiros estavam fedendo suor, as toalhas não estavam macias, o colchão já tinha perdido a mola e, tanto o vaso sanitário quanto a pia do banheiro estavam meio entupidos. Também não tinha controle de ar condicionado no quarto. Apesar disso, a equipe é muito gentil e prestativa. Infelizmente, mesmo com excelente localização e bom preço, não acho que justifica ficar hospedada lá novamente.
DDrumondI went there on Valentine's Day and found that the whole hotel is in order, especially on such anniversaries. Very cost-effective and worth it! The rich and varied breakfast makes the daily price more valuable. The room is also very nice. I just missed a heated swimming pool because the pool area is cool, but it is impossible to get in, it's too cold! For BH hotels, heating will be a big difference.
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
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