Spa hotels in Budapest

Excellent hotel, the best stop on our Budapest trip. The hotel's service was impeccable, and breakfast was fantastic. A perfect journey! The hotel pool and restaurant also have great ambiance.

Great location, very close to where you can take Danube river cruises, and there's a Christmas market nearby, which creates a festive atmosphere. The staff are friendly and the room is spacious. The only downside is that the price was a bit high when booked for New Year's Eve.

The front desk staff were quite incompetent. Check-in took forever, and then my friend's room key didn't work. Another friend found a welcome card for someone else on their table upon entering their room. My room was a corner room, which they didn't even ask about, but they were very pushy about getting us to upgrade. We upgraded, and the service was still terrible. Then, at check-out, we thought it would be quick, but a young woman struggled for ages before calling over her colleague. We thought there might be an extra charge, but then she somehow pulled out someone else's room cards, claiming they didn't match ours. Couldn't she just ask us what our room number was? We gave her two room cards, and she somehow ended up with three! We were in a hurry to catch a flight and told them so, but she still fumbled around for ages. Plus, the kettle in the room was broken, and when we asked for a replacement, that one was also broken... It was an ordeal all afternoon; we couldn't even take an afternoon nap. I can only say the hotel is all show and no substance; the interior is rotten. Also, it seems like they sprayed a lot of disinfectant in the room when cleaning, and the windows don't open for ventilation...

Sophisticated hotel in a convenient location. Staff here are very friendly and helpful. The rooms were decent in size, ours had a view out to the courtyard. Breakfast had plenty of options and was nice. There’s a luggage store at the hotel in case of early arrival. The roof top pool and sauna wellness centre was a lovely bonus and a great start to the day.

The hotel provides water dispensers with fresh drinking water available daily, which is very convenient and contributes positively to overall comfort. In addition, fresh juices are offered, providing a pleasant and refreshing option throughout the day. It is also worth highlighting that there is a selection of desserts available without added sugar, which is a thoughtful and health-conscious offering. Furthermore, the bus stop is very easily accessible on foot and offers quick and convenient connections to the city center, making it simple to explore the area without the need for a car.

Overall Staying experience: 9/10 Location: 9/10 Arrival Experience: 8/10 Checkout Experience: 9/10 Bell /Valet Experience: 10/10 In room Amenties: 9/10 Bedroom Comfort: 9/10 Breakfast Experience: 10/10 Breakfast Spread: 10/10 Michelle Star Dinner Experience: 10/10 We booked 4D3N for our vacation in Matlid Budapest. We arrived very late at the hotel but the arrival experience is superb. We book Matlid King room at room 105 , the room is very spacious and very advance IOT use in the room eg: electric curtain, lighting & air conditioners. The bathroom is very beautifully decorated with blue & gold tiles with big bathtub enough for 2 persons to soak together. Bathroom Experience: 10/10 They provide very comfortable bed, mattress, pillows and blanket. We had excellent 3 nights rest The hotel serve most delicious breakfast with lots of various options to choose from, I can say one of the best Breakfast for our this Europe trip. The staffs are very attentive and well-trained. breakfast Experience: 10/10 A must try dinner at Wolfgang Puck if you stay here, the chefs are super talented to create delicious art dinner. I enjoyed their Door to door cocktail as well.

Our original booking for a family suite was unavailable, and the hotel insisted that the standard room they gave us was the correct room type. This was completely inconsistent with the pictures from my stay in 2024 and the room type displayed on Ctrip. It wasn't until I showed them photos from my previous stay that they admitted the room type was incorrect. After negotiating with their supervisor, we paid an additional 200 euros per day to upgrade to a larger suite. Aside from the convenient access to New York Café, everything else was really subpar. You can compare pictures one and two with the room type images on Ctrip – consider this a warning!

Check-in time was flexible; we arrived early and were immediately given a room to rest, which was a huge plus for those arriving on early flights. Our standard room was on the 5th floor, a typical hotel room setup with good natural light and plenty of sunshine. The mattress was incredibly comfortable. In contrast, the bathroom had a much more distinctive design. A highlight was the small spa pool on the basement level, which had a unique vibe, wasn't crowded, and was very relaxing. It's complimentary for guests. While the hotel breakfast didn't have a huge selection, everything was relatively tasty, especially the Hungarian baked eggs, which were exactly to my liking. The staff were friendly and helpful. Recommended! PS: There was a wedding party on the day we checked in, and the music was quite loud at night, but fortunately, we couldn't hear it much from the 5th floor.

The hotel is located in a good area of the city, within walking distance of many attractions, public transport, shops, and restaurants. The hotel only serves breakfast, and there's no room service for other orders. The safe didn't work. The cleanliness wasn't up to a very high standard. The transparent glass in the toilet and bathroom caused inconvenience. The hotel didn't help with an early check-in, even for just 2 hours, so we had to book an additional room for the day at extra cost to rest after an overnight flight, even though the hotel wasn't full. We couldn't even make use of the breakfast with this arrangement. Breakfasts were monotonous every day (we stayed for 3 days) and offered limited choices.

Wonderful hotel with really kind and helpful personnel, clean rooms and appropriate food. Location is perfect for those who travel by car - it's 10 min to city center and footwalk to Hero Square but in the area without harsh traffic. And their garage is comfortable and not crowded.