Spa hotels in London

The most astonishing experience. Right from the start we were treated with friendly staff. Received a complimentary upgrade to the most beautiful room on 15th floor overlooking the millennium dome. Fast track entrance to the O2 to attend the amazing Josh Groban concert and then back to the sky at on floor 18 for the amazing views. Quiet night sleep and a fabulous breakfast with lots of choice. The perfect night away from all the madness. Can’t wait for our next o2 concert to experience this great hotel again.

A Memorable Stay at The Langham: Exceptional Service and Hospitality I had an amazing stay at The Langham,thanks to the exceptional hospitality of the staff. First and foremost, I would like to express my heartfelt gratitude to the front desk team, Melissa and Pallmeet,for their warm welcome upon my arrival. Their efficiency in handling my check-in process was impressive, making the experience seamless and pleasant. Melissa’s attention to detail stood out as she remembered my preferences, which made me feel truly valued and at home. Their enthusiasm extended to my departure, ensuring that my check-out process was just as smooth. This level of service reaffirmed my decision to return to The Langham in the future. During a delightful conversation with Melissa,I learned about her genuine passion for the hotel, and it was inspiring to see someone who genuinely enjoys their work. I strongly believe that employees who love their workplace naturally provide better service, and Melissa is a perfect example of this. Perhaps this is part of The Langham’s charm—not only does it attract guests, but it also creates an environment where employees take pride in their work. Additionally, I am deeply grateful to Office Duty Manager Nanyu Nanev,who went above and beyond to assist me when I stored my luggage. His kindness and willingness to solve any issues reassured me, making my onward journey much more secure. His efficiency and professionalism left a lasting impression, and I truly respect his dedication to providing outstanding service. Overall, my experience at The Langham was nothing short of exceptional, and I look forward to returning to this wonderful hotel in the future.

Had a great stay, came back to London after a tour around the UK and checked in again. The hotel's location is excellent, within walking distance of Kensington Palace, Hyde Park, and the Royal Albert Hall. The bus stop is right outside. I particularly enjoyed the shops on both sides of the street leading to the subway station; it has all the well-known chain stores in the UK. Honestly, the price on Trip.com was the best option among all booking platforms.

The hotel's location isn't in the absolute city center, but considering the price, it offers good value for money. It's about a five-minute walk to Nine Elms and Vauxhall tube/bus stations. The rooms are relatively new, but I was surprised to find a strong formaldehyde smell, even though the hotel has been open for two years. That's a definite minus. The service attitude was okay, but the front desk staff's competence and efficiency were concerning. Initially, they repeatedly got my length of stay and breakfast order wrong. Even though I had booked breakfast and showed them my reservation, the front desk insisted it wasn't in their system. When I asked her to show me the confirmation, she said she needed to find a manager, and when I asked when I'd get a response, she said not until the next morning... the inefficiency was worrying. So, I called Trip.com customer service, and I must commend them – they were incredibly efficient and quick in resolving the issue, even calling me to update me on the progress. The pastry at breakfast was delicious, but the à la carte main courses were pretty average and nothing special.

The hotel's location is excellent, very close to the Tower of London. While we were queuing for check-in, a waiter offered us white wine, and the thoughtful dry white was really good! The waiting area had large sofas and lemon water, perfect for a short rest 💤. The room truly exceeded expectations – it was spacious and very comfortable, even with slippers provided. It felt much better overall than other well-known brand hotels we booked in the city! I forgot my power bank in the waiting area, couldn't find it when I went back down, but after asking the lovely lady at the front desk, they had found and kept it for me, which I really appreciated! Oh, and breakfast was also fantastic!

It's really close to the airport, so it's a good option for early flights or late arrivals! For convenience, staying one night and making do is totally fine! The only weird thing is someone kept knocking on the door, and I have no idea who it was. ~ Overall, it's manageable, but the parking isn't cheap – online it said £35, but it was actually £40 a day.

Overall, it is ok, the location is also very easy to find, the environment is good, if it is a business trip, it is a good choice. With the early price, it is acceptable in the UK.

Room was clean and spacious, the beds were very comfortable. The room was ideal for 3 of us - we had a mini cooler. However, despite 3 people being on the booking, they only provided 2 towels. This was quickly rectified, but this attention to detail would have been easier upfront. Early check in is also expensive. Be aware that the last DLRs back end just before 1am so potentially not the most ideal for a late night, but overall we had a great stay and I’d definitely return

Cons: There was a small bloodstain on the bedsheet at the foot of the bed, like a squashed mosquito. The room only provided two bottles of water on the first day, and two biscuits on the teacup on the second day, but nothing else for the remaining days of my four-night stay. The trash can had no liner, which might be for environmental reasons, but it made me hesitant to even put fruit peels in it. Pros: The location is excellent, just a 10-minute walk to Big Ben. There's free iced water and apples at the entrance. It's quite expensive, nearly 2,000 per night, and that doesn't even include breakfast or daily complimentary water. I rated the service as good because when I asked a staff member if complimentary water was provided daily, he said he didn't know but still gave us two bottles for free. Later, when we asked the front desk, they said it wasn't policy, so I really appreciated the staff member's kindness.

Great location for Piccadilly and the London sights. Breakfast was also fabulous. Staff at the hotel go above and beyond. Special thanks to Radi Dimiatrova and Kariny Cazuza for their careful preparation of our room for our arrival. This was a reunion for me and my daughter and it was a great surprise. Thanks to all the hotel staff who looked after us during our stay and for the bar staff for looking after us with Negronis one night in the piano bar!