Verified traveler
January 1, 2024
This is one of the most beautiful hotels in the UK. Interior decor sublime, surrounding park stunning, spa and gym facilities excellent however … it’s a big hotel and there were kids everywhere, in the bar, in the spa (outside children hours), screaming in the restaurant, the staff seemed quite inexperienced to enforce the limited restrictions they have to try to make it relaxing for those without kids expecting a relaxed stay. Additionally the fire alarm went off in the middle of the night and they didn’t seemed very well prepared with what to do. It’s got the potential to be great but falling short in a number of areas at present.