It was just ok for the money we spent but wouldn’t stay again. Put on first floor with room near end of corridor and we had to ask to move as the smell was making us feel sick in the corridor and the room!! I walk with a stick as not long had knee replacement and honestly the lifts were out of action except for 1,🥲Moved to 3rd floor which was ok but we cleaned the bathroom as poo onside of toilet and basin 🤮. Can honestly say this Hotel now needs a massive cash injection or pulled down and I have stayed in the past and same furniture for years? I can honestly say I actually felt depressed staying there 😢😢
The hotel is decent. Would have been great if the room came with a mini fridge, slippers and bath robes as they do have swimming pool / sauna and jacuzzi. But all in all it’s a decent hotel for the price
We had a wonderful stay. We went for our anniversary and we were very spoilt with roses and Prosecco in the room with a lovely bag of goodies, soft drinks,crisps and chocolate along with an anniversary card. I requested a room with a view and wow did we have one. Looking over part of the Brands Hatch course. The staff were very helpful. The room was clean and modern. Swimming and spa facilities were lovely and all clean. Not really a buffet person but food was plenty and hot. The hallways are a little tied but not shocking. Would recommend for a short stay.
I’ve been staying at this hotel on and off for 6 years. It needs a facelift. It’s tired, it’s got nothing out of the ordinary. Better is available at the same price. The only redeeming feature is the pool!
Good location for Leeds Castle. Staff were friendly and efficient. Breakfast had plenty of options. Unfortunately this hotel is quite dated, with no A/C in the room which was hot and stuffy. The desk in the room was also too small to get work done comfortably. Not great value considering the price.
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
Clean and tidy, convenient transportation, affordable, clean and tidy, convenient transportation, affordable, clean and tidy, convenient transportation, affordable, very good.
Although the hotel room is a bit small, the facilities are well-equipped, especially the coffee in the room. In addition to the coffee machine, there are also portable brewing cups that can be taken away, which is very convenient for leisure stay. Open the door and come outside, the golf course is in front of you, and the large green area makes you feel refreshed. It is very pleasant to sit outside and read a book in the morning. The breakfast service is also super comfortable, like it.
A very good experience, receptionist was helpful on check-in, room was clean with a good view, and the breakfast buffet was fine. Starbucks coffee also served in the bar area, for drinking in or taking away.
I did not use the health centre but looked reasonably good.
Quiet, clean and efficient - would use again.
110 reviews
7.3/10
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GGuest UserIt was just ok for the money we spent but wouldn’t stay again. Put on first floor with room near end of corridor and we had to ask to move as the smell was making us feel sick in the corridor and the room!! I walk with a stick as not long had knee replacement and honestly the lifts were out of action except for 1,🥲Moved to 3rd floor which was ok but we cleaned the bathroom as poo onside of toilet and basin 🤮. Can honestly say this Hotel now needs a massive cash injection or pulled down and I have stayed in the past and same furniture for years? I can honestly say I actually felt depressed staying there 😢😢
AAnonymous UserThe hotel is decent. Would have been great if the room came with a mini fridge, slippers and bath robes as they do have swimming pool / sauna and jacuzzi. But all in all it’s a decent hotel for the price
GGuest UserI’ve been staying at this hotel on and off for 6 years. It needs a facelift. It’s tired, it’s got nothing out of the ordinary. Better is available at the same price. The only redeeming feature is the pool!
GGuest UserWe had a wonderful stay. We went for our anniversary and we were very spoilt with roses and Prosecco in the room with a lovely bag of goodies, soft drinks,crisps and chocolate along with an anniversary card. I requested a room with a view and wow did we have one. Looking over part of the Brands Hatch course. The staff were very helpful. The room was clean and modern. Swimming and spa facilities were lovely and all clean. Not really a buffet person but food was plenty and hot. The hallways are a little tied but not shocking. Would recommend for a short stay.
HHehehouhouAlthough the hotel room is a bit small, the facilities are well-equipped, especially the coffee in the room. In addition to the coffee machine, there are also portable brewing cups that can be taken away, which is very convenient for leisure stay. Open the door and come outside, the golf course is in front of you, and the large green area makes you feel refreshed. It is very pleasant to sit outside and read a book in the morning. The breakfast service is also super comfortable, like it.
Mmum and daughterDisappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
JJack/Good location for Leeds Castle. Staff were friendly and efficient. Breakfast had plenty of options. Unfortunately this hotel is quite dated, with no A/C in the room which was hot and stuffy. The desk in the room was also too small to get work done comfortably. Not great value considering the price.
钱钱The environment is good, at first glance, there is the feeling of Downton Manor. The attitude of the younger brother at the front desk is good, there is no elevator, and the big box is a little hard. Booked the cheapest standard room, outdated facilities, sanitation. The restaurant environment is ok, the taste is very general, and there are fewer people eating dinner. Breakfast is a traditional English breakfast, waiting for a long time, feeling forgotten, the restaurant is a young waitress serving poorly. Breakfast tableware is not clean. Surrounded by golf courses, the environment is good, some residents around the leisure play, it is estimated that the consumption is not high.
GGuest UserLovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
GGuest UserThis was a last minute booking and I was pleasantly surprised, I was able to charge my car…, for free, no parking charge either. The receptionist was welcoming and bar staff were friendly. Hotel room was perfect and beds super comfy!
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