Hotels With Spa in Somerset, United Kingdom

Sold as a 5 star hotel and although it did look good from the outside,the inside was very dated and lacking tlc.the bathroom had what looked like black mould around the wall furniture and the sink had been covered in a wrap which was torn and some of the metal fixtures where corroded.the breakfast took over an hour as they seemed to take precedents over vips in the dining room who got food very quickly.from sitting down to receiving our breakfast took an hour both days.the staff where very apologetic but that does t make up for poor service and the quality was average.The Spa was also dated and the Gym was small with very little in it for a proper workout.

We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.  When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.  We then had some lunch in the spa cafe. Food was ok. Service was terrible.  We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.  We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.  We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.  We skipped breakfast that we paid for on the second day.  We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.  Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.  I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.

This is a bit out of the way but OK if you are touring the area. A rather faded Edwardian large hotel that is in need of a bit of renovation and redecoration to bring it up to standard. Our room was a bit small and showing its age. The staff were friendly

The location is incredibly convenient. It's only a few minutes' walk to the train station, and even closer to the Roman Baths and the Abbey – just a three-minute stroll. The breakfast was excellent, and the service was great too.

We had a wonderful stay at Apex Hotel Bath. The location is perfect, it’s very convenient and within walking distance of many of Bath’s popular tourist attractions, restaurants, and shops. The hotel amenities were excellent, making our stay comfortable and relaxing. The staff provided great service throughout our visit; everyone was friendly, welcoming, and helpful. We would definitely stay here again and highly recommend it to anyone visiting Bath!

How should I put it? I hesitated for a long time between this hotel and another one and finally chose this one. The main reason was that I was attracted by the photos of the hotel room on Ctrip. There were big French windows through which you could see the garden and green land. But after checking in, I found that there were no French windows. I thought too much. I don't know why the deluxe suite I booked was arranged on the third floor. The window was relatively small, and there was a wall outside. I could hardly see what was outside the room... I was very disappointed. In addition, the room facilities were a bit old, the air conditioner kept making strange noises, which was very noisy. The bathroom was quite big but there was no heating. It was very cold after taking a shower, and the washbasin was also very simple... Anyway, it didn't match the price. The only thing I can praise is that his restaurant is not bad, and the dishes we ordered were all delicious.

Small luxury hotel I feel relieved to see that it is SLH, but it is unusually understaffed. From check-in to dining in the restaurant, you have to wait, wait, wait. If you don’t understand English, please don’t come. Most of the employees look like college students who work part-time and cannot solve the problem alone. question. The restaurant and bar are good, the room is very big, you need to take the stairs to the first floor, and the bathroom is half a floor up. The swimming pool is small and there are many people. There is a sauna, but it was useless because the temperature was 30 degrees on the day of arrival. Charging the tram is also very funny. It took a long time to fully charge it.

A hotel that helps a colleague make a mistake. This family was good in all aspects of the evaluation and chose this family. The hotel's been making good comments. Nice position, too! Good recommendation!

The room is very classic English style, I like it very much. And the hotel staff is very warm and friendly. Provide a lot of help. My friend hurt her foot while visiting Bath, the hotel staff sent ice packs and helped us call a taxi to the hospital. The restaurant is also very good, I like the lasagna, I think it is the best

Great stay!