Here’s a rephrased version of your review:
This hotel exceeded our expectations! The staff were incredibly warm and welcoming. A special thanks to Daniel for surprising us with an upgrade to a higher floor with a balcony view when he found out we were celebrating our 30th wedding anniversary—it was such a thoughtful gesture!
The location is fantastic, with restaurants, cafes, and supermarkets just a short walk away. Plus, the tram stop right across the street made getting around super convenient. I was thoroughly impressed with the level of service throughout our stay.
The location is very near to city centre but room is a little small. The room is comfy and have a common area to cook and chill and relax. Overall is good.
The day we checked in was our fifth day in New Zealand. I didn't have high expectations for this hotel because I thought the pictures were average when I booked it. But when I arrived, I was very surprised and surprised. This hotel is very new and very clean. I really like its style and design. The front desk was also very nice. Knowing that we were tourists, they gave us a bottle of delicious milk. If I have the opportunity to come to Texville again, I will definitely choose this hotel again. I like it very much~
We really enjoyed the stay in this hotel as it has everything we need - microwave, plates, utensils, and toilet is spacious. The receiption even gave us welcome brownies! It’s so nice of them. One thing is - it would be great if there’s a plug under the work desk. There’s no plug around there, so I need to move around for charging. Maybe can resolve by plug extension, it’s not a biggy! It’s walking distance to pak n save, we did that! And next to botanic garden :)
Very good location in the centre of the town if u are taking intercity bus to there. The hotel have a very nice glass view, full equip kitchen and lounge to chill and rest. Room is comfy and have a nice view.
Facilities: Complete facilities, but there is no washing machine in the room, which may be set up in the public space.
Hygiene: The bed is clean, the towels are also clean, and the pillows have no odor.
Environment: The balcony has an unbeatable lake view
Service: Warm and thoughtful, the service is very good, and milk is given as a gift when you check in.
This hotel stay was truly exceptional, offering a wonderful combination of a peaceful, quiet location and top-notch amenities. The best part was the ability to gaze up at the stars through the large windows - the perfect way to end each evening.
The check-in process was seamless, with the owner providing the password to the key box ahead of time so we could access the unit with ease. Once inside, we were impressed by the large, spacious layout and the high-quality kitchen equipment.
The added touch of having two comfortable bean bag chairs for stargazing was such a lovely and thoughtful detail. And having two bathrooms was a huge plus, especially when traveling as a family.
Overall, the combination of the quiet, scenic location, well-appointed unit, and attentive host made this one of the best hotel experiences we've had. We'd absolutely recommend this property to anyone looking for a peaceful retreat with exceptional stargazing opportunities. It's a hidden gem!
I was quite worried when I booked it, thinking the reviews were average, but it was pretty good after I actually checked in. The only thing was that the soundproofing of the cabin on the roadside was really not very good, and I could hear the noise from the next door, but it was okay when everyone was asleep at night; the location was not on the main road, so it was relatively quiet.
Except for the sofa and table in the living room that had some stains, the bedroom and bathroom were generally clean, and there were some microwaves, tableware and kitchenware, but there was no stove. It was not far from the town center, just a few minutes drive, and it was generally recommended
We stayed at Hunter Hunter for 2 nights. It is conveniently located - close to Tekapo Village and also close to some walking trails . The unit was clean and had good amenities . The only downside was that if is not terribly sound proof and easy to hear the people in the next unit . Overall we had a good stay and would recommend .
Very Good
26 reviews
8.4/10
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8.6/10
Very Good
GGuest UserWe stayed 2 nights in the deluxe spa suite and were moderately satisfied. Given the price of the room and coming from a 5 star hotel we expected better.
the wallpaper was torn off in certain places and camouflaged by something, the mini bar was not complete.
the instructions for the bathroom spa not super clear. The shower was also not completely waterproof.
Too bad not to have real sheets for the cover. however, we enjoyed the view and the jacuzzi. comfortable bedding.
for the breakfast option, not at all up to the standard of a 5 star, and that's a shame.
also disappointed, the 2nd evening we wanted to order cocktails for happy hour, the bartender being present told us that the bar was closed for that evening and when we asked if we could have them in our room we were told said no you can order only food , why? while the bartender was present, is this laziness?
The hotel spa amenities were all out of order as well.
At this price and claiming 5 stars we were quite disappointed
XxtingxSupposed to stay here for 2 nights but due to flight cancellation, only managed to stay for 1 night. Super wasted as I think this accomodation is really good. There are Induction for cooking, washing machine and dryer with laundry liquid available. The bed is super big too. Quite comfortable. The space is also very big! Location is near to many food places.
FFayreWe are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated.
3 points here to explain the terrible experience.
1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV!
2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon!
3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience!
In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment.
I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review.
Thanks.
GGuest UserThe location is great, right by the sea, it's very convenient to watch the sunrise and sunset, and the scenery is great. The service staff is also very nice, the room structure is reasonable, and it is quite comfortable for a group of 3-4 people.
The bathroom is not divided into dry and wet areas. After taking a shower in our room 13, there was water everywhere on the floor. This experience is very bad and should be improved as soon as possible.
YYuan3280The man at the counter was very friendly and there was convenient parking. The only drawback is that the sound insulation is not very good. When I checked in in the afternoon, there was still a lot of traffic, so I could hear the sound of cars outside, but it was almost gone after nightfall. There is a simple kitchen but no range hood, and a bathtub for bathing is a big plus! The room rate is very cheap, and it is suitable for travelers who are not too picky about the sound.
HHelloI have given 5 stars to this motel for the service, cleanliness and amenities because each aspect of these beat my expectations! I am usually very conservative in giving reviews.
Initially I was expecting very basic service given it is a motel. But when I opened the door of the room I was quite surprised. You could feel the room is very clean and bright. The amenities are sufficient to make a simple meal for yourself. There is also daily housekeeping services as well (given it is a motel).
The staff at the reception are also very helpful. When I first arrived, the reception lady asked me where I planned to go and showed me the ways.
The motel is also close (5-10 minutes walk) to the Main Street at Riccarton and there are a lot of restaurants there. You can also take bus to the city centre which takes about 30 minutes including waiting.
The motel is also very close to the Christchurch railway station which is only 10 minutes walk, great if you are taking the scenic trains. There are also a number of shops near the Railway station and you can do some shopping for clothes, vitamins and fresh food too!
GGuest UserThis was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
AAnonymous UserBecause it was the first day of stay, I didn't have time to take pictures. The room is bigger than expected, the facilities are also very good, and it has a kitchen. Check-in is very convenient. There is free shuttle to the airport, which is more convenient. It is very close to the airport, a 5-minute drive away.
JJon HaseoWe really enjoyed the stay in this hotel as it has everything we need - microwave, plates, utensils, and toilet is spacious. The receiption even gave us welcome brownies! It’s so nice of them. One thing is - it would be great if there’s a plug under the work desk. There’s no plug around there, so I need to move around for charging. Maybe can resolve by plug extension, it’s not a biggy! It’s walking distance to pak n save, we did that! And next to botanic garden :)
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