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Travelers Reviews of Canterbury Hotels

Braemar Lodge And Spa

Braemar Lodge And Spa

8.4/5106 Reviews
We stayed 2 nights in the deluxe spa suite and were moderately satisfied. Given the price of the room and coming from a 5 star hotel we expected better. the wallpaper was torn off in certain places and camouflaged by something, the mini bar was not complete. the instructions for the bathroom spa not super clear. The shower was also not completely waterproof. Too bad not to have real sheets for the cover. however, we enjoyed the view and the jacuzzi. comfortable bedding. for the breakfast option, not at all up to the standard of a 5 star, and that's a shame. also disappointed, the 2nd evening we wanted to order cocktails for happy hour, the bartender being present told us that the bar was closed for that evening and when we asked if we could have them in our room we were told said no you can order only food , why? while the bartender was present, is this laziness? The hotel spa amenities were all out of order as well. At this price and claiming 5 stars we were quite disappointed
Snow Pine Apartment

Snow Pine Apartment

8.5/58 Reviews
We are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated. 3 points here to explain the terrible experience. 1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV! 2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon! 3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience! In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment. I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review. Thanks.
Novotel Christchurch Airport

Novotel Christchurch Airport

9.3/5507 Reviews
The hotel was very accommodating before even arriving for my stay and agreed to a booking change due to a flight cancellation. The staff were helpful and friendly and the property itself is well maintained and the rooms clean and well appointed. I would stay here again.
Christchurch City Hotel

Christchurch City Hotel

8.8/5133 Reviews
We stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests). But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier. Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review! He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry. Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
Kaikoura Waterfront Apartments

Kaikoura Waterfront Apartments

9.5/545 Reviews
As shown in the picture, it is exactly the same, the decoration is new and clean. The hotel provides a convenient check-in method. They opened the door for us before arriving at the hotel and put the key on the dining table. In this way, we can check in directly without going to the front desk to check in. When the hotel staff saw us, they came over to welcome us warmly. When we walked out of the room, we were at the beach.
Rosewood Court Motel

Rosewood Court Motel

9.3/588 Reviews
The landlord was very good. He checked us in at 2:00 pm, but he saw that we arrived after 1:00 pm and took the initiative to check us in. The house was a little old but very clean and tidy.
Golden Star Motel

Golden Star Motel

8.9/5126 Reviews
I have given 5 stars to this motel for the service, cleanliness and amenities because each aspect of these beat my expectations! I am usually very conservative in giving reviews. Initially I was expecting very basic service given it is a motel. But when I opened the door of the room I was quite surprised. You could feel the room is very clean and bright. The amenities are sufficient to make a simple meal for yourself. There is also daily housekeeping services as well (given it is a motel). The staff at the reception are also very helpful. When I first arrived, the reception lady asked me where I planned to go and showed me the ways. The motel is also close (5-10 minutes walk) to the Main Street at Riccarton and there are a lot of restaurants there. You can also take bus to the city centre which takes about 30 minutes including waiting. The motel is also very close to the Christchurch railway station which is only 10 minutes walk, great if you are taking the scenic trains. There are also a number of shops near the Railway station and you can do some shopping for clothes, vitamins and fresh food too!
Chateau on The Park - Christchurch, A Doubletree by Hilton

Chateau on The Park - Christchurch, A Doubletree by Hilton

9.2/5382 Reviews
We are on the road trip in New Zealand for 6 days now, this is by far the best hotel I’ve been. We like it so very much! The location is very close to the botanical garden, lots of restaurants nearby, very centralized. The hotel itself is very pretty with English garden all around the property, you can see the very well maintained flowers from every direction, it’s surreal, so so pretty, you have to come to enjoy this lovely view, the pictures can’t do the justice. The front desk ladies are very friendly and helpful, I changed 16 dollars to coins to do laundry. Our room is very quiet and super clean and close to the guess laundry room. The dinner was fantastic and breakfast was served with oatmeal! After 6 breakfast from different hotels with similar English breakfast dishes, I was surprised by the oatmeal served in this place. Best dinner in town, my husband was very impressed by the service, the ambiance and atmosphere. We have been 20 countries, trust me, this is one of the best hotel I’ve been in New Zealand and the world! It’s a pleasure and privilege to stay in such great hotel for one night!!
The Bealey Quarter

The Bealey Quarter

8.3/541 Reviews
Great cozy room. Spacious ensuite. Love the body length mirrors. Just wish I had a window I could open rather than a sliding door that looks out to the street! and the Cleaners should come a little later in the day for those who like a sleep in.
Bluebird Apartment

Bluebird Apartment

8.3/511 Reviews
I had a wonderful stay in a great location. It was close to Lake Tekapo and the supermarket on the lakeside, and I could see the stars from the garden at night. The area was full of accommodations, but it was quiet and I felt safe. The room was clean, there were two bathrooms, two bedrooms, and the living room was very spacious. There were indoor slippers, so I changed into my shoes, but I think it would be better if the dirt floor was a little larger. But I had a very good time. Thank you very much.

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Property Information for Tourists

Total Properties1,916
Number of Reviews24,384
Average Price (Weekdays)£131
Average Price (Weekends)£131