Hotels With Pool in West Midlands, United Kingdom

Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character. The gym facilities was extra charge Breakfast was OK. But plates and bowls were filthy We travel to Midlandsa lot. We wont be staying here again. .

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

It was a very nice and modern hotel with a large room and comfortable bed. The use of the spa was complimentary with the room and we were very impressed. There is a bar and restaurant onsite and although service at times was slow (but it was busy) the food was delicious and reasonably priced. My only downside was that there was no hairdryer but other than that all that was provided was very good.

This hotel has seen better days unfortunately.. Maybe it was once a main hotel chain but the current owners are struggling to keep on top of issues. .The first room offered to me had a mouldy damp smell. The second option was better . But overall I couldn't recommend a stay here.

We watched a Liverpool match while eating dinner. Brilliant! Breakfast was amaizing. The kids enjoyed the golf 💯

Myself and sis visited our absolute favourite place for a little one night catch up ( we always come here whenever I’m home to visit) Lovely lovely staff ( Hi to Josh, Charlotte, Rachel and the fab teamx) They always warmly welcome us, and we enjoy smashing facilities, great food and drinks and always leave feeling refreshed and relaxed. A really lovely stay again this time. Huge thanks to all for your wonderful hospitality. Until the next time. Take care Karen and Wendy xxxx

A plesant stay with comfy room and onsite facilities, including the gym with a pool, should you want to use them.

This hotel was perfect for an overnight stay fir work the bed was extremely comfortable room Very bright and clean reception was lovely the lady on night shift very chatty and welcoming Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager

Although we put the Do Not Disturb placard on our door our room was entered and our luggage was rifled through. We were fortunate that we carried nothing valuable and nothing was taken. Otherwise I the hotel was adequate and our purpose was served .

A 4* hotel outskirts of M6 Birmingham and Walsall (Midlands). Ihad been given an Executive room which has a fridge. This hotel also has sports facilities. Excellent breakfast. Please apply for a IHG Green points card and save up the points towards your next stay. Complimentary Parking. Please enter your vehicle registration at the front desk (Parking Eye Portal.). Very friendly staff (will go that extra mile).