A very nice hotel with great facilities. It has a public bath, and there is also a washing machine available (chargeable), so you’ll need to prepare 100-yen coins — about 600 yen for 2 hours.
They offer free coffee, which is a nice touch. The breakfast is buffet-style with a wide variety of local Japanese dishes. I especially enjoyed the tamagoyaki (玉子烧) — I had quite a lot of it, hehe.
The tatami-style room is very comfortable. It’s also convenient to buy snacks or instant noodles/ramen and enjoy them in the room.
Overall, it was a really pleasant and enjoyable experience.
An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride.
The reception staff are courteous and attentive.
Essential items can be collected on the ground floor.
The room was on the very top floor.
The beds are large. The cleaning service is excellent, with towels changed daily.
Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so.
At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.
Excellent stay in Kumamoto! The hotel was clean, modern, and very comfortable. The room was well-maintained and surprisingly spacious, with all the amenities needed for a relaxing stay. The staff were friendly, welcoming, and always ready to assist with any questions.
The location was convenient, with easy access to public transportation, restaurants, and popular attractions. Check-in and check-out were smooth and efficient, making the overall experience hassle-free.
Great value for money and one of the highlights of our trip to Kumamoto. I would happily stay here again and highly recommend it to anyone visiting the city.
The hotel's location is excellent. It's about a 10-minute walk from the Kumamoto Bus Terminal after taking a bus from Fukuoka. The commercial district, Kumamoto tram, and Kumamoto Castle are all nearby and easily accessible on foot. The hygiene is impeccable; you even take off your shoes upon entering the lobby, storing them in shoe lockers on the first floor. The front desk service was superb. We stayed for three nights and changed rooms once, and they immediately allowed us to check in, without making us wait until 3 PM. When we looked lost outside, they promptly provided us with a map, suggestions, and directions. The deluxe twin room, a Japanese-style room, is quite spacious by Japanese standards and elegantly decorated. The washing area, shower, and toilet are three separate, independent spaces. The onsen (hot spring) on the 11th floor is also very clean, with a pleasant environment. Afterward, there are free ice pops and a relaxation area. Free ramen is served at 9:30 PM, which was also delicious. There's free coffee on the first floor, and the breakfast is abundant and exquisite, with a high 'eatability' factor. All in all, I hope to have the chance to stay here again.
Location was convenient to reach tourist spots. Room was comfortable, with daily cleanup service. Staff were hospitable, albeit a little robotic (aka just doing their job). They also provide a free Kumamoto postcard and mailing services. Private parking was available at 1,300 yen per day. Carpark staff were professional and more genuine. The elevator style parking lot was interesting. The breakfast spread was of good variety and had small changes everyday, so it’s not boring. However, the staff strictly enforced the food retrieval timings, so better to go early and plate the food you want before they remove the food trays.
This is a great hotel with a view of Kumamoto Castle right outside the window. You can also use points here. There are plenty of restaurants nearby, and the parking lot is quite spacious.
Kurokawa onsen was the highlight of my trip to Kyushu. So I splurged on this accomodation. I chose a room with river view and it was the best decision. Love the stay so much.
Staffs were lovely and helpful. They speak good English and Mandarin. Lobby was spacious. Plenty of spaces to chill and chat as a family.
The onsens were abundance to choose from.
Breakfast was awesome, so was dinner.
We got the room with 2 beds and 2 futons. We all enjoyed our stay so much
This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping.
Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed.
There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car. If you’re traveling between cities, this is likely a main stop you’ll pass through.
For those who drive, you can find parking nearby. The hotel may offer parking discounts at certain locations, but I’m not entirely sure which ones.
The hotel itself is beautiful, modern, and smells really nice—feels new and well-maintained. Amenities are quite complete as well.
The bed and pillows were just okay, slightly leaning towards the uncomfortable side. However, the bathroom is excellent, with a separate standing shower and a small bathtub. The room I got was also quite cute, with a small sofa area, which was a nice touch.
Trip.com wouldn't let me cancel, but I ended up getting the Dormy Inn Hot Springs for its lowest price ever! A double room for just over 300 [currency unit]! Couldn't resist! It's right opposite the Kumamoto Sakuramachi bus terminal, literally a stone's throw away. There's a shopping street, a Gyomu Supermarket, and a tram station nearby. As always, they have 24-hour coffee, tea, and ice cream, along with hot springs, laundry, and late-night ramen... My friends who know Dormy Inn will understand! I wanted to do two consecutive cycles of washing and drying, so I put in 200 yen. The next day, a Japanese guest saw me and told me I had to wait for the first cycle to finish before putting in more coins. I reported this to the front desk, and without a word, they refunded the 200 yen I overpaid. ❤️ Love it! Staying for two nights was an absolute steal.
The hotel location is great convenient to travel around and the tram stop just 6 min walk. Room size is good for triple sharing . Bed is comfortable. Room is clean and Comfy .
Very Good
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8.8/10
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9.3/10
Great
EEleonora Del BianchiI have been staying in very special places in Japan: beautiful locations with lots of care and details but this one is my favorite so far!
Yoshi and Myong made me feel super welcomed, comfy and happy in their guesthouse. I arrived with a BIG LUGAGGE which was right away taken up by Yoshi (thank you so much!!!) and when I left he reminded me I could ask for his help if I needed (which I did).
I like to ”judge” a place by the comfiness of their sofas, and Aso Base delivered superb excellency! So many cozy corners, there's not even one futon that is not hyper soft!
The bathrooms have some themes on the wall, one is the cat theme, another one jellyfish and the other is lizards, so I had fun time choosing what theme I would go to. The shower capsules have shampoo conditioner and soap and then an area to dry your hair with a great view!
There's details that are just piece of art! A small corner with a table, cd player and CDs that are awesome- Japanese, international and relax music and audiobooks! I've searched many of them in Spotify and will keep listening. While you are listening there are some images, like a collage, and it's so well thought. Every image has a doll representing it live action as well, like dreams coming true.
The kitchen is reeeeaallly equipped, drinking water at the tap and has lots of seasonings and teapots 🥰🥰🥰🥰🥰
There's extra blankets and pillows and some of the pillows are animal shaped 😺🐶🐷🐑 so during my four nights there I slept in the company of Mr Snuggles, a grey cat that smiled with his eyes closed - there was pinky pig and hairy sheep too!
in the female dorm every bed has a blue sky wallpaper like in Toy Story!!!! 🥹
I was a bit worried because the comments say there's lots of rules and that they are strict and don't open the door for people in the rain. But the thing is: there are some rules, because they are two people (+ another lady who helps with cleaning) taking care of a big house. It needs some organization and routines.
They provide storage and the area has great options to enjoy while waiting - if necessary. Is a small town, many great restaurants around - the shop right next to the station that sells local products is a must trying repeatedly, the best onsen in the region is 3 minutes away, a Lawson across the street.
I greatly enjoyed my time in Aso and everyday was glad to be going back to Aso Base. It is a place to come with a light and warm heart and soul ( they will certainly retribute), where you can have great conversations, play games or read a book, cozily nested and drinking tea while the fireplace and many lighting create a whole vibe.
I've booked 4 nights and wish they were 8!
Kamsahamnida and Domo Arigato, Myong and Yoshi!!!
GGuest UserHaving lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations.
1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka.
2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash.
3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door.
4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use.
5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver.
6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.
HHJHKPros- spacious villa, quality bedding and large private indoor onsen( see picture 13). We also like the public outdoor onsen in the sister ryokan nearby. There is a little cafe there you can buy drinks and coffee, run by an adorable old couple, very nice and polite. We spent a lot of time there just chilling and listening to the music.
Cons-
Living room: we were only able to book the western style villa as it’s a little last minute trip. The living room is basic, bland, with sofa, instead or tatami. Our room 512 is next to the car park. Parking lot in front of your main door is not very pleasant.
Food : just soso. Nothing extraordinary. See picture. No horse sashimi, the presentation of the steak is really ordinary - disappointing. Perhaps because we had such an amazing meals in the previous ryokan this became a massive letdown.
Dinner served in a large public dining room, lack of the privacy and intimacy ther ryokan provide ( we had private dining room in another ryokan 野之花during this trip). I got to see other couples but also feeling like we are being watched.
Service- served by young people, not much attentiveness you would expect in traditional ryokan, lack of the warmth and ritual.
Reception- 3 star at best. A basic room with uncomfortable chair while you wait to be checked in. We arrived around 2:30pm, and was told that check in can only start at 3pm, and please wait. So we sat at the hard chair and forced to watch the promotional video until 3pm.
Conclusion - 3.5 star ryokan, not the most exciting or exclusive villa we have stayed. Maybe it would get better once the trees grow thicker and staff better trained. The sister Ryokan nearby has better feel of environment and feels more established.
GGuest UserIt’s the first hotel that I’ve been to in Japan that had a normal check-in procedure through the receptionist rather than a machine, and you’re greeted upon entry. The location is so perfect and considering it’s right next to the train station, I didn’t hear a thing. Also the room for the price was very comfortable and spacious!
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
GGuest UserI finally realized my long-held dream of staying here, having booked the room over half a year in advance. Its location is indeed quite remote, nestled deep in the mountains. Upon arrival, a car picked us up directly from the hot spring bus stop, and the elderly driver was incredibly warm and friendly! The heavy rain on the day of our visit truly enhanced the ambiance. The room itself was incredibly spacious. Surprisingly, even in June and with the rain, it got so cold at night that we needed to turn on the air conditioning. The cuisine was also quite sophisticated. Dinner was exquisite, though the portions were a bit on the small side, leaving me not quite full... The private six-foot outdoor bath was absolutely unforgettable – a definite must-book! If I had to nitpick, for a price tag exceeding 3000 (currency unspecified), I expected the service to be a touch more enthusiastic and friendly. I couldn't shake the feeling of being treated slightly differently (compared to what I observed for local Japanese guests and Westerners). Having stayed at no fewer than 10-20 hot spring ryokans in this price range, I'd say claims of 'superb service' are a bit of an overstatement. Overall, I'd give it an 80/100, and despite the minor points, I still highly recommend it!
BBilly仔I arrived by car. It is best to book a hotel and check in first. The room is big enough. Only the toilet and bathroom are in the bathhouse. The staff communicates in limited English. I appreciate it👍🏻
Excellent food, a great place to stay and eat
TTravel Minds• Heart •EyesA very nice hotel with great facilities. It has a public bath, and there is also a washing machine available (chargeable), so you’ll need to prepare 100-yen coins — about 600 yen for 2 hours.
They offer free coffee, which is a nice touch. The breakfast is buffet-style with a wide variety of local Japanese dishes. I especially enjoyed the tamagoyaki (玉子烧) — I had quite a lot of it, hehe.
The tatami-style room is very comfortable. It’s also convenient to buy snacks or instant noodles/ramen and enjoy them in the room.
Overall, it was a really pleasant and enjoyable experience.
MMaggic✨An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride.
The reception staff are courteous and attentive.
Essential items can be collected on the ground floor.
The room was on the very top floor.
The beds are large. The cleaning service is excellent, with towels changed daily.
Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so.
At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.
Ee lianA round trip from Tenjin by bus costs 8000 yen and takes three hours! Remember to book your tickets in advance as there aren't many services. The old street in Kurokawa Onsen is very quaint and full of character! Most of the onsen ryokans are built along the creek. The ryokans are simple and clean! In the open-air onsen, you can listen to the gentle flow of the stream and feel that sense of tranquility. In the evening, during the illumination season, walking around in a yukata and geta (wooden clogs) is truly delightful! The kaiseki dinner featured exquisite and unique dishes, including local horse meat and wagyu beef! It was very filling, even for a woman! Please note that the restaurant intentionally doesn't have Wi-Fi; the owner hopes guests can quietly enjoy their meal without disturbance! I absolutely applaud this! The ryokan also offers a shuttle service to Kurokawa Onsen Station, which is a 5-minute drive away. Next time, I plan to stay in Kurokawa Onsen for two days to fully enjoy the peace and quiet!
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