Posted on Jul 1, 2026
CarrieC422Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice.
Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.
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Price per night from:AU$238
Posted on Dec 2, 2025
Guest User
We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.
When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.
We then had some lunch in the spa cafe. Food was ok. Service was terrible.
We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.
We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.
We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.
We skipped breakfast that we paid for on the second day.
We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.
Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.
I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.
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Price per night from:AU$115
Posted on Mar 18, 2026
Rosie Cawthorne
I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.
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Price per night from:AU$218
Posted on Aug 8, 2024|Classic Room
Guest UserThe waiting area for check-in is very British and beautiful. We booked a classic room, which requires us to walk through the main building, pass the garden, and come to the second floor of a stable. The room is clean and the toilet is relatively large. But the location is a bit disappointing. The high price and high positioning of the hotel make us automatically assume that the view of the room will be particularly good, overlooking the city of Bath. The actual situation is disappointing. Looking out is the street view on the other side, and I dare not open the window. The pure British white old man helps you carry the luggage, making you feel embarrassed not to tip. The restaurant is very delicious, and the cauliflower is especially delicious. In this place, you have to keep communicating and making requests. They can do better.
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Price per night from:AU$702
Posted on Jun 28, 2024
Zhanqianying
Small luxury hotel I feel relieved to see that it is SLH, but it is unusually understaffed. From check-in to dining in the restaurant, you have to wait, wait, wait. If you don’t understand English, please don’t come. Most of the employees look like college students who work part-time and cannot solve the problem alone. question.
The restaurant and bar are good, the room is very big, you need to take the stairs to the first floor, and the bathroom is half a floor up. The swimming pool is small and there are many people. There is a sauna, but it was useless because the temperature was 30 degrees on the day of arrival.
Charging the tram is also very funny. It took a long time to fully charge it.
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Price per night from:AU$368
Posted on Nov 5, 2025
M18028****
During the summer vacation, we suspended here for two nights. After the check-in, the room smelled bad. Then there was a big spider invasion. Later, we found that the sheets in the other room were dirty. We asked to change the room. The receptionist was arrogant and changed a cut. The other room said that there was no room. Then no plan to solve the problem. Fortunately we insisted and finally changed to another room. Won't come again, the spider is terrible
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Price per night from:AU$106
Posted on Apr 10, 2023
Guest User
We stayed in a triple room and were delighted with the comfort and cleanliness. Staff were very friendly and helpful. The breakfast was amazing - 2 of us had the full English and 1 had avocado, smoked salmon and poached egg on toast. There was also a selection of fresh fruit, yoghurt, juices, pastries, coffee and tea. All delicious. The location is superb, being very central.
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Price per night from:AU$151
Posted on May 30, 2026
Guest UserWe had a very pleasant stay at this hotel. While the hotel is a bit old it has a charming character and offers a comfortable stay overall. Rooms were spacious , beds comfortable and the gardens surrounding the property created a peaceful and relaxing atmosphere.
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Price per night from:AU$129
Posted on Dec 11, 2024
Guest User
The room is very classic English style, I like it very much. And the hotel staff is very warm and friendly. Provide a lot of help. My friend hurt her foot while visiting Bath, the hotel staff sent ice packs and helped us call a taxi to the hospital. The restaurant is also very good, I like the lasagna, I think it is the best
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Price per night from:AU$268
Posted on Mar 31, 2026
Caomeimaoxiang
The location is incredibly convenient. It's only a few minutes' walk to the train station, and even closer to the Roman Baths and the Abbey – just a three-minute stroll. The breakfast was excellent, and the service was great too.
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Price per night from:AU$316