I will definitely be booking again. The staff was very nice and informative, the location was very convenient and the room was clean. The room is a great size for travel, the bed was comfortable, it had a fridge, a coffee machine, the bathroom was clean and fully stocked. I saw a few reviews regarding the noise, but that wasn't an issue at all for us. It was very quiet.
The room is large, but the mattress is too high, and the sofa is old and dirty, so I dare not sit on it. The room has a balcony, but it is useless in winter.
The air conditioner is very loud and cannot be turned on when sleeping.
Pros: The gym is good with complete equipment; breakfast is rich in variety.
Cons: The attitude of the front desk staff is average
After staying for a few days, I found that my body was swollen, red and itchy, as if it was caused by mosquito bites, so I dare not stay there anymore. Although there is no evidence that it is the hotel's problem, I stayed there for nearly ten days and did not stay anywhere else.
First off, the location is excellent. It's less than a 5-minute walk to the subway, with direct lines to South Station, Harvard, and MIT. The Star Market supermarket, just an 8-minute walk away, is huge and has delicious fruit. You can even buy fresh lobsters there – two large ones for just over $20 – and they'll steam them for you to take home. Behind the hotel, there's a beach, perfect for watching the sunset and enjoying a relaxing sea breeze.
Secondly, the service is also excellent. It offers a warm, personal touch, quite like hotels back home. They provide complimentary airport pickup, fresh chocolate chip cookies are provided daily, and refreshing lemonade is always available. Housekeeping is also daily; compared to the last hotel I stayed at near Niagara Falls, where they only cleaned every three days, the service here is far superior!
While it's a little far from downtown, a taxi ride is only around $10-$15, so I still feel it offers good value for money.
This is a very beautiful hotel and of the same quality as any Hilton in a large city, such as Boston. It is more affordable than Boston. It has a lot of great features including a huge pool very nice rooms and an excellent restaurant and bar area. I ate and had a few drinks there and the food was great and the drinks were fantastic. Free parking friendly staff I really enjoyed my stay
Just for a transit spending one night.
Plus: room was wide and comfortable. bathroom also wide, with enough towels. Coffee bag was provided, maybe free of charge. Breakfast starts from 6am, which was actual not so bad. Location a bit far from airport but 10 minutes or so drive.
Minus: bar on the day arrived closed at 9pm (information said it is open till 10pm). No bar and restaurant nearby the hotel. there was a pantry but just selling crisp (at 5 US dollars!) and detergent only.
AC was old fashioned.
The room was clean and the overall cleanliness was very up-to-date. It is very close to the Green Line of the subway and convenient to various attractions. It's just inconvenient to use the iPad to operate the room, especially the TV and air conditioner. I would rather use the remote control directly. Although the room felt a bit small, it was probably reasonable considering the room rates in Boston.
Suitable for self-driving friends, the price is higher in comparison
Facilities: Configuration of hotel chain
Hygiene: clean
Environment: The location is a bit far from the airport, no car is inconvenient
Service: OK
It was ok .I noticed room had some loose items. Pool out of service. Back door by the pool did not open with key card. The cookie shuttle buses park in the front parking lot near entrance. They should park on the side parking lot instead of the front. The front should be for guests. The cookies were very delicious. Staff gave us a blanket tied up with a ribbon. Very thoughtful and detailed. Thank you
It was a generally good stay, with nice amenities and a spacious room. There was one issue that came up: the Trip.com website stated that the room would be on the 27th floor. However, when checking in, the reception at the Encore hotel said the highest they could give me was the 17th floor, 10 floors below what was promised, even though I showed them my reservation detailing that reserved room was on the 27th floor. A second issue to be aware: this establishment that calls itself a ”resort hotel” does not have a mini-fridge in the room. One can rent one for $40/night, which is a bit mind-boggling. The only fridge in the room is dedicated for the mini-bar. However, one cannot use that fridge because any movement of items in it would incur a charge since the sensor system, which tracks each bottle, would trigger a charge to the room. This meant I could not place my perishable item in the mini-bar fridge by shifting the alcoholic bottles to make space for my perishable items. Otherwise, this was overall a pleasant stay.
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192 reviews
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8.1/10
Very Good
AAnonymous UserIn Southborough, very close to the company, nice and quiet environment
The front desk service was very good. I arrived quite late at night and was given freshly baked cookies, which was very considerate
The room was quite large, the two large beds were very comfortable, the bathroom facilities were also good, and the cloakroom was very convenient
You can watch Netflix and other movies on the TV for a fee, and there is also cable TV
The only drawback is that the coffee machine is very dirty, with dust inside and outside, and needs to be washed before use. The disposable cups and cup lids provided are also covered with dust
I don’t know if this room has not been occupied for a long time
Please check the hygiene of the room before checking in
GGIULIANOWe spent a long weekend at this hotel. First, a free local shuttle express bus takes you from Logan Airport to Back Bay Station, which is just a four-minute walk from the hotel entrance. Check-in was smooth, friendly and efficient, and we were given our requested room.
Our room was spacious and well-equipped, with a fantastic view over Boston Bay. It had a spacious seating area, a large flat-screen TV, a full size in-room fridge, a spacious rain shower, and ice stations on each floor. The bed and bedding were of high quality, and there was a selection of pillows to choose from.
One of the most impressive features of this hotel is the in-room security safe, which is rare in many US hotels. There are also excellent food and beverage facilities on-site, and an extensive room service menu. The housekeeping was of a high standard, and complimentary water was provided each day.
If you haven’t already, I highly recommend signing up for the Marriott Bonvoy awards programme in advance of your stay. This will give you free WiFi for your entire stay.
The hotel is located in downtown Boston, with easy access to Back Bay and Copley Square metros, the Boston Public Library, Prudential Centre, and many other facilities such as supermarkets, restaurants, and cafes. I would highly recommend this hotel.
HHeliyoulilingIt's just an ordinary business hotel, just stay for a while, it's very quiet, but the room facilities are a bit old, but the bedding and everything are clean, overall it's good, nothing to complain about
JJingyushaExcellent location. It's only a 2-minute walk to the subway station and 5 minutes to Chinatown, with abundant food choices nearby. Don't bother with breakfast at the hotel; it's overpriced and you'll find much better options in Chinatown. While it was clean, the facilities are noticeably old. Its biggest plus is being so close to the city center, just a ten-minute walk.
Yyuan~erThe location is average and the health is OK. We are working there so choose. If it is a trip, it is more troublesome, because it costs 30 dollars to take a taxi to the city and 30 dollars to Harvard University. There are no slippers and toiletries in the room, and there are no hotels in the United States. It is very strange. Breakfast is mainly cold meals. It is good to use it as a fast hotel. Don't think about it compared with the domestic Hilton.
에에이미맘The room assigned to me upon arrival was not cleaned, so I had to wait to be assigned another room, which was inconvenient, and the fact that the cleaning was not done thoroughly was unfortunate.
I would have been upset if I had thought it would be as hygienic as Korea.
They cleaned the room every day, but they didn't change the blankets.
They just re-set them.
So there were hairs and cookie crumbs in the blankets. 🥲
I didn't want them to fight, so I cleaned them up~^^
SSergeiОтличный новый отель.
Номера небольшие, но все очень комфортно! Удобная большая кровать прямо у окна с видом на город (при заселении можно выбрать низкий или высокий этаж и вид - на город или нет).
Регистрация удобная
Душ и вся сантехника новые, все супер.
Современный телевизор
Свет, кондиционер, телевизор и пр. Управляется с планшета, что тоже очень удобно.
Есть два вида штор - блекаут и от яркого солнца.
Район удобный - можно быстро добраться до Кембриджа, до Даунтауна пешком 15 минут.
, тропа Свободы также находится рядом
Отель находится в здании автовокзала, но народу немного и это соседство не ощущается. Зато рядом есть большой фуд-корт, огромный супермаркет где огромный выбор всего, в том числе алкоголя и готовой еды. Также через дорогу - литл итали, где много вкусных ресторанчиков и баров.
В общем, мы очень рады, что выбрали этот отель.
GGuest UserLocated right in seaport, newish neighborhood walking distance from lots of major points in the city, harbor, north end, etc. Front desk was kind and welcoming. Room was clean and modern, fun lights to control the colors. I booked a corner queen so it was a tad bigger but as expected these are micro hotel rooms so much smaller than average, no fridge or microwave in room. The bed for sure did not feel like a queen size however. They definitely need some type of shelving in the showers if you use your own toiletries, absolutely nowhere to place them. Also the shower door leaks terribly, although the floor to the bathroom area is completely water proof, it still made a mess. The bathroom and bed areas are just separated by a curtain, and the wall to the shower and toilet is just a clear glass panel.
GGachonkiJust for a transit spending one night.
Plus: room was wide and comfortable. bathroom also wide, with enough towels. Coffee bag was provided, maybe free of charge. Breakfast starts from 6am, which was actual not so bad. Location a bit far from airport but 10 minutes or so drive.
Minus: bar on the day arrived closed at 9pm (information said it is open till 10pm). No bar and restaurant nearby the hotel. there was a pantry but just selling crisp (at 5 US dollars!) and detergent only.
AC was old fashioned.
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