How the Trip.com App Will Get You Great Holiday Deals

Contents
- Save More with Trip Coins
- Our App Makes Booking Your Trip Easy
- Travel Worry-free, with Exceptional Customer Service…
- Hassle-free Cancellation
- Still Studying? Check Out Our Student Deals
- Exclusive Trip.com App-Only Hotel Deals…
- … And Daily Deals on Hotels!
- Lock in a Flight Price Before You Buy
- Finally - We Offer More Than Just Holidays
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We at Trip.com pride ourselves on providing great holiday deals, including fantastic savings on flights, hotels and more. It's kind of our whole 'thing'.
There are 3 things about us that we think are truly amazing: 1) customer service (more on that below). 2) We have a great range of products (more on that below). And 3) we are unashamedly app-first (you guessed it - more on that below…)
Let's focus on that last point - while visiting our website will give you access to our array of holiday booking options for 2022 and beyond, downloading the Trip.com app will give you even greater booking options. These include plane tickets, hotels, car rentals, and a whole lot more. Interested? Read on to find out more...
We strive to supply flights, hotels and much more at exceptional prices (if we do say so ourselves). However, when you use the app, you get up to 30% more Trip Coins compared to booking online…
What are Trip Coins, you ask? Well, if you register an account with us, every time you book hotels, flights, or some of the other great products on our app, you'll earn rewards - Trip Coins - that you can redeem next time you book via our app. The more you book, the higher your membership tier, which means an even greater level of discounts. Moreover, when you climb membership tiers, you get even more Trip Coins.
When surveyed, 68% of our users* said they wanted the most competitive prices when booking holidays. With our Trip Coins system - coupled with our already excellent prices - you'll be pretty happy you booked your holiday with us.
When you're using our app, you'll find that it's incredibly simple to use - if you want to change flights or alter your hotel booking, you can do so with ease.
According to our users, if price is the most important thing to consider when booking, in second place is the ability to change or manage bookings. And our app makes that super straightforward for you.
We've never been too shy to put customers first - even when it all got extremely complicated to travel during the height of the pandemic. With our app, you can sleep easily knowing that excellent customer support is available 24 hours a day, 7 days a week.
Get in touch with us via phone (including in-app, free calls!), email, and online chat. If you call us, we almost always answer within 30 seconds (depending on where you are). If you contact us by email or online chat, we will get back to you as soon as we possibly can.
As we say - our Service Guarantee means we've always got your back.
Thousands of hotels on Trip.com have free cancellation - so you can book knowing that, if your plans change, you won't pay a penny.
Also, when you book a flight with us, keep an eye on the 'Flexibooking' icon - flights booked with this feature offer free date changes where applicable. Flight deals just keep on coming! And speaking of flights…

Interested in budget flights for between study times? We've got you covered.
On our app there are of course flight fare discounts - but there's much more there, too. Flexible booking, with free change and cancellation, is available should you need to make any sudden changes.
We also offer longer ticket validity and extra baggage, all available to you when booking certain flights on our platform. Good, no? Check out all our student flight offers.
We have dedicated sales on our app, offering exclusive deals on hotels that you won't find elsewhere (even on that previously mentioned great website). Being a mobile-first platform, we want to ensure that we reward you for being so tech-savvy…
We'll say it again - download the app and keep those notifications switched on to really reap the rewards - who doesn't want a great hotel deal?
More generally - we suggest you keep your eyes peeled for Trip.com's Daily Deals. This feature keeps you informed of the best hotel deals - and they change daily. It's a good system.
As the name handily suggests, this is a rotating list of hotels in locations across Europe and beyond. Be sure to check Trip.com for some great prices - it could spark a little inspiration for your next trip...
A new feature, coming soon in 2022 - for a small upfront fee, we will freeze a flight price for you. Need to book a great flight price, but can't do so just yet? This feature is for you.
Price Freeze is a win-win for customers that helps them get the best deal. If a Trip.com user freezes a flight and prices go up, we cover the difference up to a set amount. If the price goes down after the user freezes, they pay that new lower price.
Click here to check out our newsroom and see more about what Prize Freeze means for flight deals.
While we may be known for flights and hotels, Trip.com does, in fact, have everything you can need to make your trip memorable. As well as our customer service and rewards, we also offer train tickets, car hire and you can even book tickets to attractions too.
Find out more about flights, hotels and other travel tips at Trip.com - and be sure to download the iOS or Android app to ensure additional rewards!
*Trip.com users surveyed for use of the app.
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