It was unfortunate we couldn’t get to check in earlier because we arrived earlier so we stayed at the lobby for 9-10 hours despite many emails sent to give them a heads up. Overall our stay was decent. Breakfast was good and service was good too.
Очень доброжелательный,внимательный персонал.Нисколечко не пожалела,что забронировала этот отель.Мы остановились после прилёта рано утром буквально на несколько часов до следующего вылета.Комната большая,шторы плотные.Выспались отлично.Кровать комфортная очень.По приезду позавтракали .Всё было ширарно.Вкусный омлетик,тосты,круассаны,сладости,фрукты и смузи.Вкуснейший кофе!!До вечера отдыхали в зоне бассейна.Но было немного прохладно для купания .Но всё уютно и комфортно!!Рядом находится супермаркет большой,!А самое главное.нас встретили и проводили в аэропорт.Заселение прошло быстро.Даже разрешили немного задержаться в номере.За что особая благодарность за внимание и терпение!!Спасибо всему персоналу и отелю,что стали частью нашего путешествия! Желаем вам процветания и здоровья!Буду обязательно рекомендовать друзьям.До новых встреч!
I enjoyed every minute staying here thanks to the guys who arranged a room that fully matched my expectations! Also, beautiful mountain views, very peaceful place. Great people! The team impressed me how attentive they are whenever I had a question or an issue - they made sure it was handled with the high level of professionalism. I was genuinely touched ❤ This friendly and customer-oriented approach made me want to stay longer with them, and I extended this hotel twice. And I definitely get back as soon as I have Oman on my list again to refresh this 10/10 positive experience one more time 🥰
Located in Muscat (Ruwi), Itlalat Al Shorouq Hotel is within a 5-minute drive of Muscat Central Business District and Sultan's Armed Forces Museum. This hotel is 1.5 mi (2.4 km) from Bait Al Baranda Museum and 1.5 mi (2.5 km) from Muttrah Corniche.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring LCD televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads.
It has the most powerful kitchen, but it is too inconvenient to cook.
If you stay in an all suites hotel like this, you will definitely need to cook and do laundry. As the latest batch of oman hotels in 2023, this hotel has excellent kitchen hardware. The area is large, the facilities are new, and the brand is solid, even better than most home kitchens.
But the shortcomings are also very helpless. There are no knives, the pot is very small, there is no kitchen kit that can be borrowed, and there is not even basic salt and pepper. If you want to cook, you have to buy your own hardware. Compared with the same brand hotel in Dubai next door, there is a lot of room for improvement.
In addition, the hotel restaurant has not been repaired for 5 months. Therefore, the breakfast is very average (compared to other hotels in the same price range in Oman). Therefore, the hotel's breakfast has also been reduced to 5 OMR.
In terms of distance, the hotel is located in Qurum, and it takes about 20 minutes to drive from the airport. It's a relatively far hotel. But the surrounding life is convenient and close to the scenic spots.
We had an amazing stay at Sheraton!From the moment we arrived, Janat and the other staff were incredibly friendly and attentive, making us feel right at home. The rooms were spotless, spacious, and beautifully decorated, with all the amenities we needed for a comfortable stay. The location was perfect—close to major attractions and great restaurants. My kids especially loved the breakfast buffet😁
Overall, I highly recommend Sheraton to anyone looking for a relaxing and enjoyable stay. We’ll definitely be coming back!
Excellent hotel, renovated, clean rooms, very polite staff, most importantly 200 meters to the beach. I would like to thank the girls from the reception, Sarisa and Natty, they helped a lot with searching for information in Oman, finding the companies I needed, telling me how to get there, and thanks for the room with a gorgeous view of the sea. I will definitely come here only. I recommend this hotel.
Room is very good, quiet and comfortable. The service is also very good. Only Limited food options.
Very Good
3 reviews
8.0/10
Price from
SEK 498
per night
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7.8/10
Good
IIsmail_ahamedMy overall experience at Muscat Plaza Hotel was somewhat good. Unfortunately, they lacked many things. For example, the room wasn't fully prepared, and I had to ask for toothpaste, slippers, and a toothbrush.
Additionally, the gym lacked many tools. They only had a treadmill, which is not what I consider a gym. It also closed too early at 9:00 PM.
I was only satisfied with the reception assistance and support
GGuest UserThis hotel is strategically located close to the Avenues Mall. Attached to this mall (and closest entrance to the hotel) is Lulu Hypermarket -an amazing supermarket with local and international brands, and a fantastic bakery. This mall is a 5 minute walk from the hotel. However, you do have walk along the road as the sidewalk / footpath does not exist. But this is only for 300 metres. In fact you can get off the street, but it is gravel/ construction site, so you shoes will be messy. Uber and Grab do not exist in Oman. However, the hotel has two or three taxi drivers that will you take you anywhere. They use set rates, rather than a meter. For example Hotel to Airport run is 8 is Omani Rial (US $20). While this hotel is great for shopping, it is not the best for major attractions of Muscat. The main historical sites of Alam Palace, Ai Mirania Fort and National Museum is 21 kms from the hotel. About 10 Omani Rial is each way by taxi. However, there are very few hotels in this area, so most people stay in hotels near Malls in Oman. This is some form of Public Transport in Muscat, but it can be hard for tourists to use without changing to another bus or long walks. For example, the Royal Opera House is 10 kms from hotel. By using public transport this would require a 2.5 kms walk. The hotel rooms are quite spacious and feature comfortable lounge style chairs. The hotel is located near an expressway /motorway, but good soundproofing means this is not an issue. I was of level 3 and could just see the ocean in the distance (right) and the mall (to left). They do have ocean view room (more expensive higher up the building). The TV is very disappointing - small & old with fuzzy channels. Fortunately, the internet is great, so viewing most programs on the computer. The rooftop has great swimming pool and bar, but maybe a little too cold to swim with highs of about 22-23 C in winter. Staff at receptionist are very obliging. I can definitely recommend this hotel for shopping and good base to experience Muscat. However, as mentioned, it is long way from the major tourists attraction of the city and taxi is required.
MMohammad.hI recently stayed at the Hilton Garden Inn Muscat and was thoroughly impressed by the flawless experience. The check-in was seamless, with friendly staff who were attentive and welcoming. The room was spotlessly clean, modern, and equipped with a comfortable bed, high-speed Wi-Fi, and a well-designed workspace. The hotel’s facilities, including the fitness center and pool, were pristine and well-maintained. Its convenient location made exploring Muscat a breeze. Every detail was perfect, making my stay truly exceptional. I’d highly recommend this hotel to anyone visiting Muscat!
GGuest UserI contacted them regarding my invoice that includes a breakfast that is already paid and still no reply
More, still waiting for my deposit refund wherease the desk service told me the refund will be done in the same day than check out
MMaria DivinaLocation is in a good neighborhood, you can cook and the room is spacious. Suitable for long stays. However for me, there are better hotels to stay at in the same price range. Encountered a problem multiple times with the door lock, overall it's ok. The wifi is also good.
GGuest UserWe had an amazing stay at Sheraton!From the moment we arrived, Janat and the other staff were incredibly friendly and attentive, making us feel right at home. The rooms were spotless, spacious, and beautifully decorated, with all the amenities we needed for a comfortable stay. The location was perfect—close to major attractions and great restaurants. My kids especially loved the breakfast buffet😁
Overall, I highly recommend Sheraton to anyone looking for a relaxing and enjoyable stay. We’ll definitely be coming back!
GGuest UserDisappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
GGuest UserDecent clean functional hotel, extremely businesslike, everything as it should be but staff were very aloof and unhelpful, when I asked the receptionist to help me with a taxi she walked away, when I asked her colleague he refused and told me to use the ripoff opportunist taxi drivers that were constantly loitering in the lobby and change extortionate prices, customer care non existent but am absolutely fine hotel otherwise
GGuest UserExcellent location - close to shops, eateries, minutes away from the airport bus. Great pool on the roof top with panoramic views. Breakfast is fine with hot food selections changing from day to day.
The staff, both at the reception and restaurant, was very accommodating and helpful. Thank you!
The room was spacious and the bathroom amenities were acceptable. One suggestion is to retire some of the old towels; some were frayed at the edges.
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