My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
I like this hotel that has a lot of good features. I booked on half board dinner is awful. It cost me 10 extra dollars to book dinner and breakfast and really the dinner wasn't worth the $5 if you divide the meals evenly. The fish was putrid and the selection was substandard. I did manage to get $5 worth of food out of the dinner buffet. I like eggplant luckily. The room's very nice they have two pools one for women only which I would never use and they don't sell alcohol here. Those are the bad points. The room isn't very good condition The housekeeper is a very nice man. The added benefit to staying in this hotel is that it does have one washer and one dryer and I have three loads of filthy clothes. I'm in the process of doing my last load currently. Another bad thing about this hotel is they block you from using the Wi-Fi the minute you step outside so you could use their overpriced taxis. You have to use the Wi-Fi from inside that way you can access your taxi apps and not use the overprice taxis here. The taxis are about 80% more. I would stay here again due to the low price of the bookingand the good condition of the room. Skip dinner there is a fantastic Turkish place in the nearest mall that's about an 8 minute walk..
We stayed for three nights, the room was clean and spacious, the breakfast was rich and varied, and we were surprised to have three dozen fish and monkey peaches. The elevator leads to Grand Mall, which has supermarkets and restaurants, clothing, etc. Every waiter is very warm and thoughtful. But the taxi outside the hotel is twice as expensive as the taxi downstairs, which brings us inconvenience. Breakfast number one
The carpet in the room is very dirty, and the bath towel is hairy. It's hard to describe. It feels like a fake stay. If the carpet is cleaned, it will get a lot of good reviews. Rich breakfast, swimming pool, and the front desk receptionist is very enthusiastic.
Overall, I had a wonderful stay at the hotel. The location was particularly convenient, and the staff were incredibly helpful. I especially want to recognize Receptionist's for her friendly and attentive service. I would definitely recommend this hotel to others.
As a suggestion for improvement, it would be beneficial if the breakfast cost could be included in the room rate. Currently, it's listed as a separate expense. This would make budgeting and overall pricing more transparent for guests.
Thank you again for a great stay!
This was the 2nd time we stayed in this hotel. The hotel is a new property, very clean and in a convenient location near the Mall of Oman. We wanted to be close to the U.S. embassy. The management and staff are super nice and helpful. From start to finish. Restaurant staff are also super nice. We had breakfast every day, and it was sufficient. I definitely recommend this hotel if you are on a trip personal or business.
No true complaints that would be the fault of the establishment.
It was my Ramadan and def my fault for not doing more thorough research. The hotel is in the middle of nowhere or at least that’s how I felt. The food was pretty good though a bit pricey. Since it was Ramadan options were slim to none outside of the hotel during certain hours.
I will say the staff was very sweet and beyond kind. On our last morning we left the hotel around 5am. We were provided with a full, cooked to order breakfast and beverage to take away. What I thought would be a bagel and juice was a complete meal of eggs (cooked as requested), oats and fresh fruit and then some.
Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
A 12-3 minute taxi ride from Muscat International Airport costs 7 Omani lira (OMR). (As an aside, prices in Oman are 2-3 times higher than in Japan. I was so shocked by the prices that I was stressed out over the amount I had to spend.)
The hotel was an impeccable 5-star hotel, and not only were the rooms excellent, but the facilities, restaurant, and staff were also excellent. Because it was built in the desert, the view from the window felt artificial and dry. I heard that it hadn't rained for 60 days during the dry season (I stayed in late April), so it was so dry that the mountains and fields were blurred.
Amazing time spent at the Ritz. Feeling like royalty as you step in as it was previously the Sultan’s palace. After a day of adventuring you feel as you’ve entered a haven of peace. The staff was helpful, elegant, and really trying to satisfy every need. They also have one of the best Chinese gastronomic restaurants I have tasted. My favorite amenities were available as they are supplied by Diptyque. Last but not least the location takes your breath away, from the poolside and beachside.
Amazing
78 reviews
9.6/10
Price from
£261
per night
Check Availability
See All Hotels With Breakfast in Governorate of Muscat
Travelers Reviews of Governorate of Muscat Hotels
See all
7.9/10
Good
PPHILLIP JAMESThis hotel is strategically located close to the Avenues Mall. Attached to this mall (and closest entrance to the hotel) is Lulu Hypermarket -an amazing supermarket with local and international brands, and a fantastic bakery. This mall is a 5 minute walk from the hotel. However, you do have walk along the road as the sidewalk / footpath does not exist. But this is only for 300 metres. In fact you can get off the street, but it is gravel/ construction site, so you shoes will be messy. Uber and Grab do not exist in Oman. However, the hotel has two or three taxi drivers that will you take you anywhere. They use set rates, rather than a meter. For example Hotel to Airport run is 8 is Omani Rial (US $20). While this hotel is great for shopping, it is not the best for major attractions of Muscat. The main historical sites of Alam Palace, Ai Mirania Fort and National Museum is 21 kms from the hotel. About 10 Omani Rial is each way by taxi. However, there are very few hotels in this area, so most people stay in hotels near Malls in Oman. This is some form of Public Transport in Muscat, but it can be hard for tourists to use without changing to another bus or long walks. For example, the Royal Opera House is 10 kms from hotel. By using public transport this would require a 2.5 kms walk. The hotel rooms are quite spacious and feature comfortable lounge style chairs. The hotel is located near an expressway /motorway, but good soundproofing means this is not an issue. I was of level 3 and could just see the ocean in the distance (right) and the mall (to left). They do have ocean view room (more expensive higher up the building). The TV is very disappointing - small & old with fuzzy channels. Fortunately, the internet is great, so viewing most programs on the computer. The rooftop has great swimming pool and bar, but maybe a little too cold to swim with highs of about 22-23 C in winter. Staff at receptionist are very obliging. I can definitely recommend this hotel for shopping and good base to experience Muscat. However, as mentioned, it is long way from the major tourists attraction of the city and taxi is required.
Lluke_middlebrookStaying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East.
We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience.
Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests.
The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal.
The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order.
The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited.
The happy hour beverages were also included and always came with a suprise canapé from the restaurant.
In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay.
I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there.
A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.
KKarenI like this hotel that has a lot of good features. I booked on half board dinner is awful. It cost me 10 extra dollars to book dinner and breakfast and really the dinner wasn't worth the $5 if you divide the meals evenly. The fish was putrid and the selection was substandard. I did manage to get $5 worth of food out of the dinner buffet. I like eggplant luckily. The room's very nice they have two pools one for women only which I would never use and they don't sell alcohol here. Those are the bad points. The room isn't very good condition The housekeeper is a very nice man. The added benefit to staying in this hotel is that it does have one washer and one dryer and I have three loads of filthy clothes. I'm in the process of doing my last load currently. Another bad thing about this hotel is they block you from using the Wi-Fi the minute you step outside so you could use their overpriced taxis. You have to use the Wi-Fi from inside that way you can access your taxi apps and not use the overprice taxis here. The taxis are about 80% more. I would stay here again due to the low price of the bookingand the good condition of the room. Skip dinner there is a fantastic Turkish place in the nearest mall that's about an 8 minute walk..
HHanzo HattoriMy recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
MMaria DivinaLocation is in a good neighborhood, you can cook and the room is spacious. Suitable for long stays. However for me, there are better hotels to stay at in the same price range. Encountered a problem multiple times with the door lock, overall it's ok. The wifi is also good.
BBlk_Abroad_BlessedNo true complaints that would be the fault of the establishment.
It was my Ramadan and def my fault for not doing more thorough research. The hotel is in the middle of nowhere or at least that’s how I felt. The food was pretty good though a bit pricey. Since it was Ramadan options were slim to none outside of the hotel during certain hours.
I will say the staff was very sweet and beyond kind. On our last morning we left the hotel around 5am. We were provided with a full, cooked to order breakfast and beverage to take away. What I thought would be a bagel and juice was a complete meal of eggs (cooked as requested), oats and fresh fruit and then some.
AAli AlbadaThe hotel is nice and the staff are very friendly, this is my fourth time at this hotel. However do not take the rooms looking at the cafe, because the music is so high and you can hear it all night you will not a good night sleep. They should have installed double glass to block loud sounds. Overall all it was joyful stay for two nights.
GGuest UserDisappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
GGuest UserReally great place to stay, it’s in Al khuwair/ghubra, 13 minutes from Muscat Airport. We arrived early, Sanjana at the desk, organised an early check in, staff was great. Good atmosphere overall. I’m more of bear grylls type, so don’t choose any food options at the hotels, locally explored all kinds of cuisine. Just remember Muscat/Oman in general is not foot travel friendly, so don’t expect signalled crossings for pedestrians. We walked to local shops and restaurants within reason. Used taxi throughout our stay, it was great. Thank you Trip.com
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.