I liked the hotel very much the high point for me was the room that is spacious, very clean, and excellent shower.the question of cleaning for me was noted ten.also the breakfast is spectacular has options for all the excellent tastes even.the only point less excellent was the location of the room that had to pick up two lifts and with some scares without lift option I found a little unpleasant.but most of all excellent.
Fui muito bem atendido no hotel. A cama era ótima, o banho também. A comida era excelente, tanto o café da manhã, quando o servido de quarto. Recomendo fortemente.
The room is comfortable (Ap. 1008), but they could put some more cabins, we also missed cabinets. WiFi works perfectly. Breakfast is honest, but the restaurant and room service are expensive for what they offer. In the bathroom, it would be interesting to put the toilet paper door near the sanitary vase and to put in the box a ”panel or nick” to support shampoos.
Our room was handicapped accessible so the bathroom sink was very small; the bathroom stall had a leak, wetting the entire dry area of the bathroom; and the comforters on the bed had a strange/bad smell!
From the hallway you can see a beautiful sunset!!
Excellent breakfast. Comfortable bed. Plenty of things to do without having to leave the hotel, including activities for children. Very attentive staff.
I didn't like the outsourced parking, where you pay 38.00 per day. This should be included in the daily rate.
Also, the bathroom in the room doesn't have an exhaust fan to eliminate odors.
In any case, I would definitely stay there again.
The rooms are still not taken, the swimming pool is not heated as before.
You need to provide all the activities offered by the hotel at the check-in.
Out of that, continue great!
We were well looked after from start to finish. Delicious and varied breakfast. Very good hotel structure. I recommend.
Great
92 reviews
9.0/10
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9.4/10
Amazing
FFábio de CastroWe had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.
GGuest UserAmazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.
GGuest UserThe experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!
TTertulianoThe team well requests, academy mto well equipped and with new equipment...mto spa good and with staff who do everything to enjoy...excellent breakfast...excellent location, well in the grass center...in front of the cake street...paid parking, even for guests...
VVictoria GimiglianoGreat service and a nice hotel.
Not keen on the duvets having no cover but that seemed to be the same practice in other hotels I stayed in in the area.
The staff were amazing and incredibly kind. Would recommend if you're visiting Porto alegre
Aandyni991The hotel is close to the airport and stays for convenient transportation. The hotel environment is very good, the room does not have toiletries and slippers like domestic ones, so you have to bring your own. Breakfast is a typical Western breakfast, bread is a bit unaccustomed, but the fruit is good.
GGuest UserI stayed in apartment 301. We arrived midnight after a long 9-hour trip from PR. We have been in this hotel several times, and until then we had only praises to do ... but this night from 08 to day 09/07/2022 was a real nightmare ... when we were lying in bed around 00:00: 30 I realized that you connected a noisy engine with a bulb bulb hitting ... that stayed for 2 or 3 minutes .... impossible to sleep with it ... I turned off the air conditioning think it could be our air ... I slept again ... 15 or 20 minutes after more 2 or 3 infernale minutes ... 15 or 20 minutes of silence and ... 2 or 3 minutes of very noise again ...e so happened hours on wire ... if you had been stepped up the car in a fuel station and sleeping ... would have been better.
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