Locationwise near the biggest mall in samarinda. Pillow cover is kind of old and needs to be replaced and clean properly. Overall amenities was satisfying enough.
room size is big enough. for the price of US$55 incl breakfast is good value BUT Unfortunately i think housekeeping skipped on changing sheets….there were blood stains, “***** or some weird” stains on bedsheets, comforter sheet, pillow cases…
Location is wonderful. But little dirty and too much noisy. I can hear clearly the outside store music sound until late time and traffic sound also. For the more, The room was not soundproofed at all, so I could hear sounds from the room next door and the hallway very clearly.
A big modern hotel in Samarinda. The location is a bit far from the city centre (20 mins driving while the traffic low and 30-35 mins in the rush hour).
Although it’s located just above the Big Mall, the hotel has poor accessibility, especially for pedestrians and online food couriers because they have to go through the car ramp to get into the hotel’s front door!
The room is modern, clean, and have great amenities. But, the noise from outside the room could be heard easily since it has poor soundproofing.
When i checked in, it took more than one hour since i have to lined up into the queue and the process itself took a long time. It was the longest time i spend for check in! The queue is only five person in front of me and they opened all the check in counters.
Overall room was clean, I booked deluxe twin and they said upgrading my room to superior twin, room looks old need to repainting again room 390 u can see the mold, lamps beside the bed not working.
Reception Lobby area so quite and dirty on Raya day.
Housekeeping staff so helpful and this hotel located on strategic locations.
Value for money
Baru saja menginap di Swissôtel Nusantara, dan pengalaman saya dan keluarga sungguh luar biasa! Dari awal check-in hingga check-out, pelayanan yang diberikan sangat profesional dan penuh keramahan.
Secara khusus, saya ingin mengapresiasi Mbak Teta dan Mas Bregas, yang sangat membantu selama kami menginap. Mereka tidak hanya ramah, tetapi juga sigap dalam memenuhi setiap kebutuhan kami dengan senyum dan pelayanan terbaik.
Fasilitas hotel sangat lengkap, kamar nyaman dengan desain modern, dan makanan di restoran hotel juga enak. Lokasinya strategis, bisa jalan kaki ke istana negara.
Terima kasih Swissôtel Nusantara atas pengalaman menginap yang menyenangkan. Saya pasti akan kembali lagi!
Brief overnight stay. Everything was fine. The room was comfortable and spacious. The balcony and sea view was a bonus. Nice big shower in the bathroom but no hand towels. Wi-Fi was good but required a different log-in when outside the room.
In the common areas, the gym was good and pretty well equipped. The covered pool was a bit small and random. Unfortunately we had to skip breakfast as we had a very early flight to catch.
Very Good
112 reviews
8.9/10
Price from
€33
per night
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9.5/10
Amazing
AAnonymous UserThe place is close to the city center. It’s clean, and the hot water works well. Friendly service. 100% non-smoking rooms at the hotel.
GGuest UserBrief overnight stay. Everything was fine. The room was comfortable and spacious. The balcony and sea view was a bonus. Nice big shower in the bathroom but no hand towels. Wi-Fi was good but required a different log-in when outside the room.
In the common areas, the gym was good and pretty well equipped. The covered pool was a bit small and random. Unfortunately we had to skip breakfast as we had a very early flight to catch.
GGuest UserIt's okay for a hotel in Class 8 in Bali. You can't ask for too much. There's nothing major wrong with it. The view outside the window is nice. Generally speaking, the room is older. The towels are not dirty, but they feel like they can't be washed out.
DdiondewanataA big modern hotel in Samarinda. The location is a bit far from the city centre (20 mins driving while the traffic low and 30-35 mins in the rush hour).
Although it’s located just above the Big Mall, the hotel has poor accessibility, especially for pedestrians and online food couriers because they have to go through the car ramp to get into the hotel’s front door!
The room is modern, clean, and have great amenities. But, the noise from outside the room could be heard easily since it has poor soundproofing.
When i checked in, it took more than one hour since i have to lined up into the queue and the process itself took a long time. It was the longest time i spend for check in! The queue is only five person in front of me and they opened all the check in counters.
SsilviaMalibu's opinion is a little less, just asked for it, then there is only one, there is no mat, no kettle for hot water, 529 is not recommended. The facilities are like that
LLeonardi CahyawijayaI love to see Intan, the breakfast server. She works very diligent and attention to detail. She works well even in fasting month.
The staffs here very polite and helpful.
We try the free facilities (whirl pool, sauna and steam). Really makes us comfortable and relax.
Wide range selection of breakfast menu. Love it.
OOdysamarindaIt was very pleasant to stay here, the hotel is clean, the room facilities are well equipped, the bathroom is also clean and makes you feel at home for a long time in it.
The view I got was a view of the city, quite beautiful and romantic. The children really liked the swimming pool facility, it was really cool because it was indoor, it really made me addicted.
There's quite a lot for breakfast, I tried the fried rice but it was a bit graphic in my opinion.
AAnonymous UserI have stayed at Mercure Hotel several times, and it has always been very pleasant and impressive. The service is friendly, the facilities are very complete and excellent, and the breakfast menu offers a wide variety of delicious options. The hotel price is a bit pricy, but it’s worth it for the service and facilities. Thank you.
AAnonymous UserOverall room was clean, I booked deluxe twin and they said upgrading my room to superior twin, room looks old need to repainting again room 390 u can see the mold, lamps beside the bed not working.
Reception Lobby area so quite and dirty on Raya day.
Housekeeping staff so helpful and this hotel located on strategic locations.
Value for money
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