We had above and beyond expectations customer service at the hotel. Rooms were so clean and spacious. The location of the hotel was excellent. The breakfast buffet was extraordinary. The bed was so comfortable. Love the hotel.
Despite the hotel running at full occupancy, the experience was superb across all aspects—from check-in to check-out. The staff maintained exceptional service standards, always attentive and professional. Room comfort, dining options, and overall cleanliness were consistently impressive. Marriott Jogja remains my top choice whenever I visit the city.
Easiest our favourite Hotel in Yogyakarta. We have stayed at many and the welcome and generally happiness of the staff is what puts this hotel apart. Our room was neat and clean with a balcony overlooking the forecourt.
The location is good and you are able to walk to many places, although bluebird taxis are always available.
This hotel doesn't look like a 5 star hotel, there are dirty stains on the sheets and pillows, but overall the service is good, the staff is friendly, clean and comfortable
We were greeted warmly on arrival by Septi who arranged our check-in. We were told our rooms were not ready as we arrived well before the check-in time at 3pm. We went to Marioboro, the main shopping street in the city. And we're notified by WhataApp when our room is ready. We were assigned a room on the 6th floor that has a beautiful view of the pool and golf course.
The hotel has a large compound and is designed like a resort. It is old but everything works. The facilities are all not far away. You don't get these in new hotels anymore.
The breakfast was were good with a good spread of local and international fare and daily change of menu. We enjoyed 3 breakfasts during our stay.
Overall all the staff were friendly and gave their best warm service with a smile. We felt very relaxed and welcomed.
Keep it up Hyatt Regency Yogyakarta!
The hotel was extremely close to airport, but far away from anything to actually do in the area. The staff were excellent and the facilities were fantastic, beautiful hotel. The food was good but a little pricey, do not use Laundry in motel, very expensive, this was the only down side while staying there.
Great champion service. From the first time I entered, I was greeted. Breakfast variety, menu has gatot, tiwul that is not in other places. Clean, fragrant room. There was an electric shock incident at night but the clerk was immediately ready to deal with it. My child's bracelet was lost in the pool but the hotel helped find it and finally found it. Suitable for those who want to travel in Wonosari 👍
It’s a beautiful hotel with a luxurious feel. The pleasant fragrance at the entrance creates a welcoming atmosphere. The interior design is unique and modern.. I truly enjoyed my two-night stay here. The hospitality was exceptional, and I was pleasantly surprised to receive chocolates upon check-in both days.
This hotel is FANTASTIC!
The staff here are so welcoming, friendly and accommodating.
ROOM:
- Beds and pillows are luxurious
- Shower pressure is strong
- Great variety of toiletries including a shaving kit
AMENITIES:
- Pool is great with a separate spa-like chilling area
- Snooker table that’s 15k rp a game.
- Gym is basic but sufficient with dumbbells up to 25kg
- Laundry service that does same day for 20k/ kg (outside in the driveway.
TRANSIT/ LOCATION:
- Easy to get a GRAB to and from the Tugu Train Station.
(Make sure you type in Alana Malioboro because there’s another Alana hotel 30 minutes in the other direction… speaking from experience here 😂🙈)
- Short and cheap GRAB to jl Malioboro, Keraton and other tourist sites.
- Walking distance to Jl Prawirotaman
- Lots of local food and bakeries close by.
Excellent service that made us so comfortable and the breakfast is so delicious with a wide variety. Their traditional welcome drink (also served at breakfast) is so delicious. We also ate dinner in the hotel one of the nights and the food was consistently good with an enjoyable live music performance. We left our phone charger in the hotel when checking out and the hotel even messaged me and offered to send it to me within IDR100k freight cost. Highly recommended.
Amazing
97 reviews
9.7/10
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9.2/10
Great
DDinaHairiIt’s a beautiful hotel with a luxurious feel. The pleasant fragrance at the entrance creates a welcoming atmosphere. The interior design is unique and modern.. I truly enjoyed my two-night stay here. The hospitality was exceptional, and I was pleasantly surprised to receive chocolates upon check-in both days.
GGuest UserThis was a lovely hotel, the staff were so accommodating. The breakfast was good and because trip.com automatically charged me for a four person booking when there was three, the hotel let me have an extra breakfast each day for take away. Highly recommended hotel.
GGaryThe hotel was extremely close to airport, but far away from anything to actually do in the area. The staff were excellent and the facilities were fantastic, beautiful hotel. The food was good but a little pricey, do not use Laundry in motel, very expensive, this was the only down side while staying there.
FfndyjndnMy 2nd time checked in here, love much on hotel environment super cozy for couples or small family blend on 360 natures and Jogja arts, suitable for anyone look up for staycation from city/work life with morning view Merapi Mountain and huge pools with “Bali” style. Non-toddler friendly as kids jungle park and treehouse dedicated for kids 4y/o - 12 y/o
LLennyMale receptionist not helpful to resolve water issues in the hotel. 1 room was bad because the water runs out black and dirty. We had to call the manager to resolve but it took us a lot of effort to resolve. We are not the emotional type but his unfriendly attitude make us angry and impatient. Sorry please train your front desk people because they are the first time we meet.
I request for twin bed, he said I did not request. Attitude problem front staff, the male staffs.
GGuest UserDespite the hotel running at full occupancy, the experience was superb across all aspects—from check-in to check-out. The staff maintained exceptional service standards, always attentive and professional. Room comfort, dining options, and overall cleanliness were consistently impressive. Marriott Jogja remains my top choice whenever I visit the city.
Nn0tnit”Convenient Option Near Yogyakarta's International Airport”
While not situated in the heart of Jogja, this hotel proves to be an excellent choice for those seeking proximity to the new international airport in Yogyakarta. The spacious and impeccably clean rooms and bathrooms offer a comfortable retreat after a long day of travel.
RRunyBunnyThis is my 1st time stay at El hotel recommend by my best friend,since she also stay there with family.
The hotel is atill new ,location and design are nice and strategist,the most i like is serounding by food ,shop and walking distance to famoust Malioboro street.
My memerorable moment are at the lounge cafe ,when i do surprised bday celebration for my father,the staff's are very fantastic and helpful with my last minute request they can deliver good and happy moment.
The breakfast spread also good specially when you dining on weekend the restaurant have javanese music (Gamelan) so make the atmosfer more local jogyakarta.
I will stay again on my future to visit Jogyakarta.
Welldone El Hotel please keep the good work and work out something with ur AC on the room ya specially towards balcony,the room must all cold 😉😊.
Thank you and see you again on my next visit.
YYuen KeeWe were greeted warmly on arrival by Septi who arranged our check-in. We were told our rooms were not ready as we arrived well before the check-in time at 3pm. We went to Marioboro, the main shopping street in the city. And we're notified by WhataApp when our room is ready. We were assigned a room on the 6th floor that has a beautiful view of the pool and golf course.
The hotel has a large compound and is designed like a resort. It is old but everything works. The facilities are all not far away. You don't get these in new hotels anymore.
The breakfast was were good with a good spread of local and international fare and daily change of menu. We enjoyed 3 breakfasts during our stay.
Overall all the staff were friendly and gave their best warm service with a smile. We felt very relaxed and welcomed.
Keep it up Hyatt Regency Yogyakarta!
EEfexWhile there are similar options for staying close to the international Airport in Yogyakarta, Morazen stands head and shoulders above even the bigger names of five star houses. The main reason for this is that the hotel was opened in 2024 and as you would expect has the highest class comfort available in the area. Aimed at short staying guests out 1-night booking (most flights from YIA leave early hours) included an excellent breakfast buffet and shuttle to the nearby airport. Luggage weighing and wrapping are available in the lobby. The rooms are top notch - specifically the mattress was much better than other hotels around - with privacy blinds in the on suite bathroom and a modern smart TV. The pool is rather awkward for real swimmers but offered a good opportunity to relax for us as well as the families with children who seemed to enjoy their time as much as the several flight crew members frequenting the place. We left the next morning feeling refreshed and comforted and Morazen stayed in the back of our minds as a very high yardstick against which we measured other hotels in Indonesia.
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