Pros:
Beach is awesome, clean & windy. Swimming pool is big for whole family and clean
Cons:
Check in was not smooth as our rooms were separated at different floor. The hotel see us as a separate booking from Trip.com even though it was done in a single booking. Please improve this as I can’t book multiple rooms under one name in Trip.com.
Water in the room will turn yellow at 7pm. We have to wait more than an hour for it to be normal
Face towel not provided, we were informed it is only applicable to ‘certain’ rooms. r
The reception said tat if I come late after 7am the booking will be burnt.. This is ridiculous... At least we make a full payment.. Pls don't say tat again to the guest due to the late check in.. Others is superb
The hotel is very close to Kuala Terengganu Airport, about a fifteen-minute walk. The room was spacious, clean, and tidy, making for a very comfortable stay. The staff were enthusiastic and helpful. Definitely recommended!
Hotel near Kampung China,Kuala Terengganu100% of visitors choose this area
GGuest User2026.01.14
very nice hotel, city centre. walking distance to pasar payang. lobby smells goods, nice interior. room is small but still nice. bed and pillow is very comfortable. love the body shower smells, so nice! downside was our room water heater not functioning well. turn knob to hot, but the water feels hot & cold. overall we love this hotel.
One night sleeping at Hotel grand Continental Terengganu hotel in the morning I’m walking to the lift bridge take a few photos and then having breakfast everyone can walk from the hotel even though it's a little sweaty back to the hotel on foot you can also use Grab or taxi but this time we choose to walk it's a fun experience
Overall, everything was good and we had a pleasant stay. The kids were very happy with two waterparks and a big swimming pool, which was a big plus for families.
However, on the first day, there was water on the floor in the room. Not sure whether it came from the air conditioner or due to heavy rain, but it might be good for the management to check.
The location is quite far from the city, so it’s more suitable for those who want to relax rather than go shopping or explore food spots. That said, Pok Nong Ikan Celup Tepung is only about 15 minutes away, which is convenient.
Overall, a nice place for a relaxing family getaway.
The hotel is right next to Chinatown (about a 10-minute walk). Luckily, there's a 7-Eleven downstairs where you can grab essentials, and a pharmacy too. For the price, I think it's fantastic value for money! The room was comfortable, and it had a window with good natural light. The only minor drawback was that the mirror was a bit dirty, it looked like it hadn't been cleaned thoroughly.
Parking can be difficult to find if you check in during the daytime since it’s public parking. The room was comfortable overall, but there was an unpleasant septic tank smell coming from the fan. It got much better after we turned the fan off and used only the air conditioning.
The hotel is conveniently located near KTCC Mall, just a 5-minute walk away. There’s also a restaurant below the hotel, but unfortunately the food was quite pricey and didn’t really match the taste 🫠
Overall great. Stayed here for a few times already,. Ample parking and free, just need validation from receptionist. Room is spacious with amenities like toiletries, iron, sejadah. Instant coffee in the room is so good. It was i great experience. i honestly would stay again.
The room and overall environment were beautiful, peaceful, and very comfortable. However, during my stay, I experienced several issues with the water supply in the bathroom. The problem happened multiple times, and I had to contact the maintenance staff more than five times. There were even some misunderstandings and discussions regarding fixing the issue and changing rooms.
Thankfully, the staff managed the situation professionally in the end and provided complimentary breakfast as compensation, which I truly appreciated. Despite the inconvenience, I still enjoyed my stay because the hotel itself is truly beautiful and relaxing. I would definitely come back again in the future, hoping for an even better experience next time!
Very Good
125 reviews
8.4/10
Price from
PLN 126
per night
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9,2/10
Great
Nice boutique hotel. So comforting. Next to pasar payang. Quite limited number of parking lot
It's normal but it's ok to have a place to sleep and rest for a while. But don't expect anything fancy. The budget hotel is really old-fashioned but it's good to have a coway. The bed is not hard, the shower tap water is fast.
At first glance, the hotel looked very impressive from the outside. During the check-in process, the receptionist was very polite and courteous. Every question was answered kindly and with detailed information about the hotel and its facilities. The room was very comfortable and well-equipped with a convenient work desk, making it easy for me to complete my work. The Wi-Fi connection was fast, and the bathroom was clean and well-maintained. My husband also had the opportunity to enjoy the swimming pool provided by the hotel. The pool was Muslim-friendly, which made us feel comfortable and relaxed. In the evening, we decided not to go out for dinner and chose to have the hotel buffet instead. The dining experience was very pleasant, and the food was delicious. We were satisfied with the quality and felt that it was worth the price we paid. We also booked a package that included breakfast. The breakfast was superb and very tasty, and the staff provided excellent service by clearing the plates quickly and efficiently. Whenever we visit Kuala Terengganu in the future, we will definitely choose to stay at Hotel Raia again.
Everything was great- came during weekdays so there was no many people here, feels like a private resort. It’s an old beach resort, but the beauty caught my eyes. I wish they can make some enhancement, they deserve more recognition. Also, one problem I encounter- requested for them to send me iron, but the forgot to do so. They should have been more alert because there were like, less than 10 bookings on that day. Service can be improved.
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