1. Location- excellent if one wishes to be closeby the airport. In my case, it is closeby to a wedding venue, i.e. Ar-Riyadah Residence Hall. Currently, some roads closeby the hotel and around the airport are being upgraded.
2. Service is great with easy check-in & check out processes. All staff are friendly & helpful. Something to highlight is the call received asking if room is ok & if anything else is needed. One can even choose the type of pillow for a good night sleep!
3. Amenities are great-room comes with toiletries & coffee/tea kit. There are the gym & swimming pools. Kids swimming pool comes with slides & breakfast has a good spread of food. Besides the Lagenda Restaurant that serves breakfast, there is a Kopitiam cafe that opens till 2am if one decides to go for a late snack.
Raia hotel has always been my 1st choice if I come to Terengganu. To tge staff & management: Keep up the great job!
Good:
- Check-in process was smooth and fast
- Room was clean, tidy & spacious, enough space for muslims to pray comfortably, and could accommodate an extra single bed
- The smart tv has netflix installed so we had a great time chilling & watching movies
- Strong water pressure
- Adequate variety of food for breakfast, nasi kerabu was delicious
- Swimming pool was clean & well-maintained
Bad:
- Shower cream was very watery like it has been diluted, had to use the provided bar soap for better lathering
- bath tub’s plug was very loose, luckily i brought my own plastic cover to fill in water for warm bath
Recommended..
Even though hotel is quite old.. but the hotel service is maintain 4 stars..
Room is comfortable. I’m very lucky because my room is faces to the sea view on 8th floor.
Food on breakfast need to more efficient, i came down on 8pm++.. certain food not topup and the people is increase to join the meals but the food is no enough.
I can rate 4 stars for overall.
Can repeat in the future.
I stayed in this property for one night, during the transit to visit Perhentian island. I stayed in a single room, which was small but served my purpose well. Enjoyed the amenities such as gym, which is well equipped and well maintained. Breakfast was ample and tasty. I will visit again if there is a chance.
My stay in Kuala Terengganu was exceptional. A room upgrade was provided due to full occupancy, resulting in a spacious and impeccably clean room and bathroom. The air conditioning functioned perfectly, and the hotel's proximity to numerous restaurants, particularly Nasi Dagang Atas Tol, was highly convenient.
Hotels in Terengganu100% of visitors choose this area
SSharifah Radhiah2025.06.04
Great location, comfy stay but room for improvement
Stayed 3 nights at Payang Hotel. Location is excellent—walking distance to Pasar Payang and nearby attractions. Parking is limited and shared with the public, so it can be a bit of a challenge, but I managed to get a spot daily.
Room layout is a bit odd with the sink outside the bathroom, which causes water to splash. Toilet and shower are separated with glass doors but not much space to hang toiletries. Bed, pillows, and towels were super comfy. However, the lack of a mini bar was really felt, especially with the hot weather—would’ve been great to have a fridge.
Security could be better as the hotel can be accessed freely through the café/restaurant with no keycard control. On the bright side, food at the restaurant was tasty and the staff were all friendly and helpful.
Overall, good stay for the price and location. Just needs a few upgrades for a more complete experience.
Everything was fine but the room service (cleaning service in the room) could be improved as some workers did not put in any effort into making the bed. 10th floor also has a very strong smoking smell outside the rooms which was quite unpleasant. Breakfast was still acceptable. Overall a 6.5/10 experience.
The hotel located in the heart of kuala terengganu.. walking distance to pasar payang and chinatown.. tv has lots of channel.. parking limited and first come first serve especially during peak hour.. no pool provided..
This was my 2nd time stay at YT midtown since 2008. Here are my review for this stay :-
Good
1. Aircond was cool but need to service
2. No tourism tax
3. Near to many shops
4. A few steps near mosque
5. Good breakfast
Poor
1. The room with 3 single bed are quit small for my families.
2. The bathroom water was very hot if pull to hot side. Becareful next time.
3.The TV was very bad I tough I saw a 1980's channel. The should upgrade the TV channels.
4. Breakfast need more variety of choice. 2 or 3 more menu would be better
The location of the hotel is very strategic as it's just within 2-3 minutes walk to KTCC and the beach. The sea view at the family room is calming. Breakfast is okay - not too shabby with different main menu each day. The staff are polite. Restaurants, cafes and laundry shops are also within walking distance. The bed sheet and carpet in the toilet can be cleaner. Places of interests are not too far off either.
Very Good
464 reviews
8.6/10
Price from
57 AZN
per night
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4.5/10
GGuest UserThe place is ok .. not very clean, not very dirty .. just a bit noisy because there is a badminton court, right .. because I have a newborn .. but overall it's ok, no complain because there's no hotel holiday, right
DDr.Aida1. Location- excellent if one wishes to be closeby the airport. In my case, it is closeby to a wedding venue, i.e. Ar-Riyadah Residence Hall. Currently, some roads closeby the hotel and around the airport are being upgraded.
2. Service is great with easy check-in & check out processes. All staff are friendly & helpful. Something to highlight is the call received asking if room is ok & if anything else is needed. One can even choose the type of pillow for a good night sleep!
3. Amenities are great-room comes with toiletries & coffee/tea kit. There are the gym & swimming pools. Kids swimming pool comes with slides & breakfast has a good spread of food. Besides the Lagenda Restaurant that serves breakfast, there is a Kopitiam cafe that opens till 2am if one decides to go for a late snack.
Raia hotel has always been my 1st choice if I come to Terengganu. To tge staff & management: Keep up the great job!
MMofanoThis was my 2nd time stay at YT midtown since 2008. Here are my review for this stay :-
Good
1. Aircond was cool but need to service
2. No tourism tax
3. Near to many shops
4. A few steps near mosque
5. Good breakfast
Poor
1. The room with 3 single bed are quit small for my families.
2. The bathroom water was very hot if pull to hot side. Becareful next time.
3.The TV was very bad I tough I saw a 1980's channel. The should upgrade the TV channels.
4. Breakfast need more variety of choice. 2 or 3 more menu would be better
LLalisa Amir1. Cleanliness: Truly impressed! Despite being surrounded by trees, the resort is spotless—no fallen leaves, even in the hammock and gazebo areas. Many resorts offer similar setups but lack this level of cleanliness. Big applause to the team—10/10!
2. Service: Exceptional! While casually chatting with staff at the beach, they recognized my name just by hearing the room number. It happened multiple times—amazing memory and attention to detail, especially during a full-house stay. I was honestly wowed.
3. Private Dinner – South Sea Experience: Our waiter, Bayu, was outstanding. Friendly, proactive (offered to take our photo), and full of integrity. He even apologized for a minor food mix-up we didn’t notice—rare to see such ownership. Truly commendable.
4. Surprise Gesture: After dinner, we returned to a beautifully arranged bathtub with bubbles and flowers—completely unexpected. Another thoughtful “wow” moment.
ZZaiti1988My stay in Kuala Terengganu was exceptional. A room upgrade was provided due to full occupancy, resulting in a spacious and impeccably clean room and bathroom. The air conditioning functioned perfectly, and the hotel's proximity to numerous restaurants, particularly Nasi Dagang Atas Tol, was highly convenient.
PPurpleZaiThe location of the hotel is very strategic as it's just within 2-3 minutes walk to KTCC and the beach. The sea view at the family room is calming. Breakfast is okay - not too shabby with different main menu each day. The staff are polite. Restaurants, cafes and laundry shops are also within walking distance. The bed sheet and carpet in the toilet can be cleaner. Places of interests are not too far off either.
DDr WanSutra Beach Resort is the place to just rest and relax. Even though its quite old but the management still manage to maintain it at a surprisingly good condition. The beach was quite ok except fot the rubbish from the sea. We managed to collect some and turned them into something useful.
GGuest UserGood:
- Check-in process was smooth and fast
- Room was clean, tidy & spacious, enough space for muslims to pray comfortably, and could accommodate an extra single bed
- The smart tv has netflix installed so we had a great time chilling & watching movies
- Strong water pressure
- Adequate variety of food for breakfast, nasi kerabu was delicious
- Swimming pool was clean & well-maintained
Bad:
- Shower cream was very watery like it has been diluted, had to use the provided bar soap for better lathering
- bath tub’s plug was very loose, luckily i brought my own plastic cover to fill in water for warm bath
LLost TravellerI requested king/queen bed but they give 2 single bed. Room is okay. However the entrance of my room near to housekeeping items that not covered properly. It’s very uncomfortable. Hotel should improve by covered the area. Overall is ok
CcardeoszaLocated by the beach. We grew up coming here since childhood. Now we repeat the memories bring our children here. Nothing much changed. You should join turtle release activities
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