Hotels With Parking in East Java, Indonesia

This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference. We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices. Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment. I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team. Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!

”The hotel was in a fantastic location, close to all the popular landmarks. Our room was very spacious and clean, with a comfortable bed and beautiful views from the balcony. The staff were incredibly friendly and efficient, and the breakfast was delicious with many fresh options. We had a truly pleasant and relaxing stay!”

Not really satisfied, service could be better. Reached at 4pm (indoesia time) to check in, was asked to wait as the room is not ready. Waited for 10mins which is okay. Card only given 1 - not convenient when we arranged inhouse massage as one of us need to stay in the room with the massuer while my husband went down to pick up another masseur and the room went off pitch black. Breakfast - eggs ran out by 9am, and was told that there will be no more eggs Checkout day, called reception around 10am - request for additional mineral bottle for drinking but was told that we are checking out today and we would need to purchase the bottle. Checkout - was running 5 minutes late, reception already called asking to check out now. Bed and pillows are okay and comfortable to sleep. There’s international plug so you can use if you’re using 3 pin plug. Location is perfect, just across the Tunjungan Plaza but nothing nice to shop. Just boring. Service could be better, but definitely not returning for us.

The double bed is actually two single beds pushed together; the bed shifts, leaving a concave area in the middle, making it uncomfortable to sleep in. The location is good, and the service is satisfactory.

I really need to complain about the cleanliness. This hotel had four pillows for two beds, and one of them actually had urine stains on it! It smelled strongly of urine. I went to the front desk to ask for a replacement, but it never came, so I just threw it on the floor – it was unusable! Also, the water quality at the hotel was really bad. I brought my own filter faucet, and the filter element ended up black. I'm so glad I used it! They saw I was staying with a child for two nights, but didn't offer any extra slippers or toothbrushes, which other hotels usually do proactively. Furthermore, our room was on the 7th floor, and it happened to be a Sunday. From 4 or 5 AM, there were prayers, which were extremely loud and made it impossible to sleep. I asked the front desk to change rooms, but they said all the suitable rooms were full and there was nothing they could do. In the end, we had to endure it for two nights. 😓 On the positive side, the hotel's buffet was quite good. There were also some local specialty snacks that I tried. And the swimming pool was an infinity pool with a nice view. However, it was mostly local children swimming, so the adults didn't go in. The gym was also very well-equipped. It was very convenient and close to the largest shopping mall in Surabaya. Downstairs was also a pedestrian street. After dark, there were many places to eat, as well as cafes and bars. It was a nice area to explore. Overall, it was barely acceptable, but some basic standards should be upheld. Urine stains on a pillow are simply unacceptable; it definitely means the pillowcase wasn't changed! I hope the hotel can improve.

Indonesia offers relatively affordable prices, which allows us to enjoy such a nice hotel without spending too much. With a shopping mall right downstairs for convenience, we really wish we could stay longer if time permits.

The best hotel we stayed in Surabaya, conveniently located beside Tunjungan plaza with many restaurants and stores. Walking distance around 5 mins have many chic and hipster cafes worth visiting. Hotel room was clean and very spacious. All the staff was very friendly and accomodating. The best part was the buffet breakfast, with many arrays of foods and live stations. With all the delicous food and warm staff at the restaurant, we really enjoyed the whole breakfast. Highly recommemded!

Very strategic location in the central of surabaya. Front desk speak limited english but nothing to expect for the price. Its quite clean and convenient

Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .

Hotel is located within walking distance to food options and Tunjungan Plaza mall. Room is huge with a bathtub in the room. Room is clean. But the soundproofing is bad. We had to change room because the room next door made a lot of noises during the night. We literally can hear their voices speaking and music turned on loud next door.