Hotels With Spa in Riau, Indonesia

The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.

The hotel is good. Room just fine, but the bathroom room little bit smelly. Also, sometimes you can hear motorcycle crossing in the midnight. That's so disturbing. But overall, it's good

Second time stay @dafam. Everything is good especially the breakfast. I love the omelette so much. The room and the bed ar large.

The hotel is very old no security measurement. All level can access no need access card. Breakfast is below standard don’t expect much. The spa is great. Good for relex.

the room is clean, the bathroom is decent, the air conditioner is very cold, the TV is a smart TV

The room is clean, the air conditioning is cold, the breakfast is quite delicious, the female receptionist could perhaps be friendlier in serving hotel guests.

Not bad, close to the city center, comfortable, cleanliness has been improved

Very goodservice,comfortable room.Strategically located near shopping mall 5 mins walk.Good food at coffee hse.Will repeat next stay.

There is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude

A great hotel but most importantly great staff and service. I contacted the staff from WhatsApp to coordinate for an event and they are fast response and very supportive. Thank you, Batiqa