Hotels With Spa in Riau, Indonesia

Here’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review: ⸻ ⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0) Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience. 🏨 Location (5/5) Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport. 👨👩👧👦 Family-Friendly Comfort (4.8/5) The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay. 👥 Service & Hospitality (4.8/5) The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience. 🍽️ Food & Breakfast (4.7/5) Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive. 🏊 Facilities (4.7/5) The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use. 💰 Value for Money (4.9/5) Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable. ⸻ ⭐ Overall Rating: 4.8/5.0 Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.

The hotel is good. Room just fine, but the bathroom room little bit smelly. Also, sometimes you can hear motorcycle crossing in the midnight. That's so disturbing. But overall, it's good

To go hotel in Pekanbaru - I stayed at Fox Hotel Pekanbaru and was impressed by the hotel’s overall quality. The room was well-maintained, with a comfortable bed and modern amenities. Service was efficient—staff members were attentive and quick to assist with any request. The breakfast selection was satisfying, and the hotel’s central location made it easy to access nearby attractions and dining options. I would recommend this hotel for both business and leisure trips. As the hotel is connected with Pekanbaru Exchange, its offer a good place to wrap your night with some movie time in cinema and going back to hotel for rest

The hotel is very old no security measurement. All level can access no need access card. Breakfast is below standard don’t expect much. The spa is great. Good for relex.

I wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area. Also meal option expect to have some western choices as well.

The room is clean, the air conditioning is cold, the breakfast is quite delicious, the female receptionist could perhaps be friendlier in serving hotel guests.

Check in time supposed at 2 pm. We have to wait until around 4 pm to check in. We book 2 rooms but only can check in one room first. They still cleaning the other room. There was only coffee maker inside the room. Hot water available outside the room. Iron also upon request. Got stains on the bedsheet and quite smelly. Bathroom need to upgrade. The good side is, the staffs were very friendly and responsible. This hotel also situated opposites Indomaret and nice caffe name Kangen 49. The menu was awesome.

First stay here, the location is a little far from downtown, when you arrive at the location you feel like you have moved from the hustle and bustle to the silence and luxury, there is a hidden paradise at the end of the trip. The facilities are very complete and clean The food and breakfast are delicious and the restaurant waiters are very friendly and responsive

Love the hotel , and nice the view and great staff, so this is great

Not bad, close to the city center, comfortable, cleanliness has been improved