Hotel Indigo Old Town Alexandria

First stay here. Great location. Very friendly staff. Room was very spacious, 2 nightstands and outlets on both sides including USB plugs. Desk/chair and a second chair. Refrigerator in room. My only suggestion for improvement would be a microwave in room.

This is a great hotel in a great location. It was nice to step into a property that has it's own unique look and feel. The staff were amazing/awesome. The dining facilities are also great, with amazing ambience. I found the room to be quite comfortable - very clean and updated. I will be coming back again!

I was initially concerned when I called in and didn’t have the best experience with the reservations team. The staff onsite were really nice, the hotel was clean and the location was great! I’d go back to this hotel and I’d recommend it to a friend.

Hotel and hotel service is great! Parking service is terrible! Front desk was extremely nice and accommodating. The valet parking attendant was by far the worst I’ve had in my life. Without greeting, he rudely (]with a tone) said we have to check in before bringing the car in the garage. He kicked us out of the garage. So I did so at front desk while my girlfriend drove circles around the block. Not a big deal so far, until we returned with our $30 paid parking ticket. The valet man then said we can’t park in there, because there is no room. But we just paid the front desk, right? We then mentioned that we paid “so can you please park our car?” The valet then tells us to “the hotel has nothing to do with this parking lot!” even though the entrance sign says Hotel Indigo. Other customers in the lot told us to go somewhere else because he was terrible and rude with them. So we drove around in the very busy neighborhood and found a $10 lot over half a mile away. We came back and explained to the front desk what happened and she kindly gave us a bottle of champagne and water and refunded our parking. She also offered discount breakfast AND her personal parking space! Wow. She really cared about customer satisfaction. Highly recommend this place, but park elsewhere!!!

Overall I give this stay 5 stars. The front desk staff were VERY friendly! The location is epic! While there is currently no housekeeping service due to covid 19, house keepers came by the room each day to drop off any requested room items (eg coffee toiletries towels). Hummingbird restaurant is open and delicious. Notes: Parking available in a city deck immediately behind the hotel for significantly less money than hotel parking. The walls in the hotel are VERY thin - I listed to my literally could listen in on neighbors phone calls (& ahem…other activities).

Great place. Perfect location. It was my girlfriend’s birthday and the gentleman at the front desk gave her a $30 coupon to use in their restaurant/bar. We have been coming here for her birthday every year, including the very first weekend they opened.

Nice hotel in excellent location. Very clean and friendly service. There wereinor condition issues with the lighting in my room that could not be immediately repaired. Hotel comped a credit which more than made up for any onomconvenience

We visit Alexandra from CA a couple times a years. This hotel will now be our “go-to” hotel. Everything about it was perfect, especially the location.