Kyriad Caen Nord - Hérouville Saint Clair

I stayed at the Kyriad for 4 nights at the start of June. We had 2 rooms adjoining as there were no family rooms and there were 2 of us with 2 children and a 4 month old baby. After reading the reviews on here i was not expecting much. But i think i was shocked to find it so basic. Ok there is working air con, a wardrobe with 4 hangers, a desk, a working shower with hot water, and a kettle provided. A TV but no english channels and not a smart tv so could not log in to netflix. Think of this as a motel not a hotel. It has roadside vibes, where you just walk in to your room from outside. No lobby or reception area. Reception is in separate building. Expect very very basic room. Very tired decor, and very old, almost in need of demolishing and rebuilding, but the linen is clean, towels are provided, and bed is made up fresh every day. It was nice to come back to the bed made and fresh towels and loo roll in the bathroom after a day of touring Normandy for the 80th anniversary of D Day. But there are no luxuries here. If you are wanting just a cheap place to sleep then this is fine, but do not expect anything more. Luckily we were out by 9am and not returning until around 10 or 11pm in the evening so this suited us fine. I would not stay here again unless it was free or i was on severely tight budget. Breakfast is wonderful for those who are happy to eat cheese, meat, pastries etc. i am vegan so did not find much for me to eat here. I had some baguette and orange juice. I have given an extra star for the fact they have an actual Tropicana machine here. Not the cheap nasty fruit juice you usually find at hotels. They had endless choice of apple and orange juice which my children loved. There was some soya milk however when we went to pour it on some cereal it was thick and gloopy, definitely off, so we did not eat it. The same carton seemed to be out the next day too.

Restaurant experience was the worst experienced over many years travelling in France. Menu offered Only 3 Plats - grilled camembert, anduillet or hake. Desserts - Pear tartaflette, still frozen solid profiteroles or fromages. Room - basic with basin plug chain broken. Coffee powder - seemed ancient and un-drinkable. Petit dejeuner @ 11.90€ bare minimum. Such a shame as this hotel has plunged from mid-range to unacceptable.

Awful awful awful! Shoebox size room. Smelly corridor. Filthy toilet. Would never use again. Couldn’t have a shower as we only had two handkerchief size towels provided. Room was so small we couldn’t open a suitcase.

We find these hotels useful and practical for a quick overnight stop. It’s convenient to the ferry stop, and in the morning great for a quick breakfast and then quickly resume your journey. Don’t expect frills, that’s not what it about, but a useful convenience.

Out of date chalet style room. very cold as door opened straight onto outside. Ok, There's a partition door but cold air comes straight in. I asked for a double and got a twin. If I wanted to sleep in a single bed, I would have asked for one. Luckily I was only staying on my way to the ferry, and for that, it was adequate.

We have stayed at this hotel several times over the past 5 years and always had a pleasant experience. However, this time we requested dinner on arrival, but were not advised that there was NO buffet any more and that there was a choice of 2 starters and three mains. We decided on the starters and both were inedible and the bread rolls were stale with no butter offered. We ordered a carafe of wine which was undrinkable. We will not be coming back again.

Our first time in the hotel. It is located next to the Memorial Park in Caen. It is easy to find and there is plenty of parking. The rooms are clean and have their own bathrooms. The breakfast is cheap and well worth having.