To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.1
Cleanliness9.0
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All reviews(106)
Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(1)
PH
Stayed in Oct 2023
Couple
6 review
9.0/10
Great
Posted on Feb 6, 2024
Staff is kind, and the room was clean. This hotel is my favorite hotel in Austin.
Bill (tengyibiao)
Stayed in Feb 2025
Family
9 review
10/10
Outstanding
Posted on Mar 9, 2025
Very satisfied, especially like the hotel lobby, very grand, luxurious, neat and clean, looking forward to having the opportunity to stay in this hotel again
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some3750
Stayed in Aug 2024
Other
40 review
10/10
Outstanding
Posted on Sep 28, 2024
Well, it's Fairmont. No big problem, but the price/performance ratio is still not high. I won't stay there again.
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Guest User
Stayed in Jan 2024
Family
35 review
10/10
Outstanding
Posted on Mar 6, 2024
The lobby of this hotel is luxurious and spacious. The hotel room is also large, the bed is comfortable, and the hygiene is good. It is a hotel that exceeds my expectations. The facilities and services are first-class. Even in China, it is considered a top-notch hotel, let alone in the United States.
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Anonymous User
Stayed in Jul 2023
Family
53 review
5.0/10
Posted on Aug 8, 2023
I was very disappointed in choosing this hotel this time. The carpet in the room had nails in it. Pricked a hole in the sole of the child's foot.
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Guest User
Stayed in Aug 2023
Business traveller
16 review
10/10
Outstanding
Posted on Oct 11, 2023
The software and hardware are both good, but there is a construction site nearby, which affects the landscape.