Hotels Near Dalmellington Motte in Ayr

Rooms were clean and adequate. Staff attentive and friendly. However, there was a Wedding on the same day and when we arrived for our evening dinner, we didn't get our starters until 8.45pm when our table was booked for 6.30. Although, to be fair to the staff, we were 25minutes late. We had an 20mth old boy with us, who sat very patiently waiting for a pizza. This took 1hr 45mins to be brought out. We were then told that the Chef was having a meltdown in the kitchen.Cant fault the waiting staff, but if you want to starve to death or eat at midnight then this is the place to go.

Stayed here on 2 occasions, February and March. Fantastic location to town centre and plenty of bars and eating places close by. The staff are very helpful. Darren, that works nights, is an absolute star. We had a few very late nights and Darren was always there with a smile and a conversation, he definitely is an asset to the hotel. Rooms were cleaned everyday and always fresh towels and toiletries. Used the pool and steamroom in February but it was closed for refurb on March visit, but was made aware of this before arriving. Can't wait to return.

Hotel was okay for a older building. We asked on the booking form for extra pillows but never recieved them on asking for them we were told they are £3 a pillow which should be made aware on there website also the wifi is quite expensive at £7 for 24hours, also the hospitality tray or toilet rolls had not been checked on and refilled and we had to go back to the reception to ask for these to be filled up and was given a bag with these things in it also felt some of the male staff are not customer friendly on the reception desk

Spent a night here with my partner, for dinner bed and breakfast. Hotel looks lovely, and the open reception bar restaurant are great and airy, with a nice atmosphere. Meals were good, but the portions at dinner could have been bigger. Service at dinner was a little slow. Breakfast was fine. Great selection and food was delicious. Reception staff pleasant through check in and check out. Hotel did have some minor points. When we checked in at 3pm on the Sunday, a housekeeping trolley was in the corridor, with empty glasses and bottles. It was still there when we checked out the next day at 10am. The corridors to the bedrooms needed a good hoover and clean, not a nice impression. In the restaurant, beside the till there was a plastic glass holder tray proper up, and underneath it was some rubbish and general dirt and dust. Clearly it had not been swept in a considerable length of time. The room was comfortable and clean, but definitely a bit dated. The bathroom tiles could have done with regrouting and the fixtures in there were dated. Toilet handle had chips around it, and lots of thick silicon seallant everywhere. In the bedroom, there was only one bedside table and no plugs beside the bed for charging phones. It was almost as if it was a twin room, made into a double given the position of the headboard and furniture. I know these are niggles, and we did enjoy our night, but if these were addressed, it would have improved the experience.