Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 3, 2021
BAIFANGThis hotel is the most detailed hotel I have stayed in Canada! The location is on the pedestrian street, the decoration is exquisite, the bath is full of L’Occitane, and there are two pairs of slippers! Loved, coffee is also a very good brand. Next time I go to Victoria, I will never look at any other hotels. The five-star praise is definitely worthy of it.
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Price per night from:£191
Posted on Jul 26, 2025
CindyTsang
The location is slightly off downtown; if you have a car, it's not a problem. Street parking is fine; you can pay $19 for a night. The flat is huge for two people. The facilities are in good condition. There are two Dyson fans, one in the living room and another in the bedroom. We were here in the summer, but the temperature at night was around 12-14. It's good not to have AC in the room, and the room still feels cool enough with the balcony door and the bottom windows opened in the bedroom and the living room, even without turning on the fans. There are washing machines with a drying function in the room, which are free to use, but you must bring your detergents or buy them at the front desk. I liked the living environment and the fresh air here. As it's off the main road, I enjoyed the silent evening without traffic noise.
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Price per night from:£218
Posted on Jun 10, 2026
Guest UserI booked a 1 bedroom suite but the main living room doesn’t have an air conditioner so it was pretty stuffy. There was a portable air conditioner in the bedroom which was very noisy. Room is clean but dated. The location is fantastic and service from the staff very good. The hotel is in an amazing location right by the water, 5 min walk to parliament, empress hotel and water. The bus stop to the ferry is also 5 min walk so super convenient. There is a great green restaurant next to the hotel which I highly recommend for lunch or dinner.
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Price per night from:£157
Posted on Jul 20, 2026|Coastal King With Balcony
Guest UserThe name of the hotel is very misleading , there is only a spa but it is not considered as a resort because there are no other facilities. The hotel does not have a restaurant ( there is a restaurant but it does not belong to the hotel and is not open for breakfast ) and they do not provide breakfast. There is a coffee place on the lobby level but they do not provide full breakfast. Rooms are spacious and very clean but do not understand why there is a coffee maker and no electric kettle .
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Price per night from:£134
Posted on Jun 30, 2026
Guest UserMy experience this time wasn't very satisfactory. Firstly, when I booked, I saw that the amenities included a laundry room, but there wasn't one after check-in. Secondly, there was road construction downstairs which severely affected my rest. They were still working outside at 11 PM, and started again around 6 AM, with a lot of noise. The service was good, and the hotel's location is excellent, just a 5-6 minute walk to the city center. Everything else was quite nice, it's just the road construction downstairs that impacted my stay.
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Price per night from:£176
Posted on Jun 2, 2024|Classic King Room
Velasco-BuurmanThis hotel was perfect for my husband and I. Everywhere was walkable, to the park, Fisherman’s Wharf, to the Parliament and downtown. We enjoyed the quietness of the neighbourhood and the victorian houses. We will definitely consider staying here again!
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Price per night from:£88
Posted on Jan 20, 2026
Guest User
Booked and pre-paid through Trip.com Would have given 4 stars for service but check-in clerk attempted to charge me again for the room at a higher rate then blamed another staff member for not doing their job correctly when I objected to the charge and showed my confirmation. When I said I would park my vehicle elsewhere rather than pay for parking she said my vehicle would be towed if it was parked at the hotel. She was rude and abrupt and had me questioning my choice to stay there. The check-out clerk however was very polite and friendly
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Price per night from:£157
Posted on Apr 30, 2025
Michelle
phenomenal experience at this amazing hotel. All the staff were so sweet and amazing. The indian front desk consoled us in the middle of the night at 4am when we thought the hotel was ******* (it wasn’t’t it’s just us). The hotel offered free gummy bears in the lobby, and when we asked for more, they gave us a whole bag!!! (1 kg, selling for 13 bucks on amazon) The gummies are also such good quality they melt right in my mouth when you put them in. The amenities are so chic and high quality i could eat a child. (my friend typed this idk what she meant) The kitchen equipment is also quite well. The staff also helped us scared a ghost away, we slept like a baby the second night after bathing in the tub. no ac was a bunmer tho.🤞🤞😩😩
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Price per night from:£155
Posted on Aug 5, 2025|King Room
Guest UserThe room was spacious and the service was great! The hotel is in a great location for venturing downtown by foot. We parked in their underground parking while we were there. Even when we checked out, we were allowed to keep our car in the lot until 4pm (but confirm with the front desk just incase).
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Price per night from:£208
Posted on May 13, 2025
Guest User
The hotel is so beautiful from the outside and the inside. The guys at checkin and checkout were really nice too! We received a welcome drink and biscuits upon arrival, that was so thoughtful ! The room we had was out of a princess story but as its an old building theres no AC so in summer it can be difficult.. We still had fans and they told us that they re working on having rights to install them.
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Price per night from:£158