Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 13, 2025
Millennial_says
The moment you arrive at the hotel, you feel right at home. It's a small boutique hotel with a European flair. Imagine staying at grandma's house, where everything is taken care of and all you have to do is sit back, relax, and soak up the cozy atmosphere. We stayed on the second floor, and I'd like to point out that this hotel does not have an elevator. This hotel has a recreation room, a small restaurant attached to the main house, an outdoor seating area for breakfast, a small bar, and a gift shop. The staff are very welcoming, friendly, and helpful. We had an excellent stay. The location of the hotel is also important to consider. It is a short walk from downtown Victoria, where the main shopping street is located.
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Price per night from:€177
Posted on Oct 14, 2025|Traditional King Room
Guest UserI would like to share my experience at this hotel are clean, we manged to get free upgrade to suite.
The location is very convenient for accessing various tourist attractions. Directly across the street, you'll find ramen, Subway, Burger King, and several other dining options. It's just a 5-minute walk to Government Street and a shopping mall. The hotel offers a complimentary premium coffee and hot chocolate maker for guests.
Although breakfast is not included, you can enjoy delicious meals at The Ruby, a well-rated restaurant conveniently situated next to the lobby.
If you plan to cook, the nearest grocery Supermart, located 1.2 km away.
The Prime of Whale booking site is just a 10-minute walk from the hotel.
From Hotel to Swartz bay ferries terminal bus ride is 1hr, avoid 430pm to 6pm may takes up to 90mins to reach.
The butchart garden is about 45mins bus ride from our hotel bus stop 180m away from our hotel.
The Fisherman’s Wharf Marina is approximately a 20-minute walk away, allowing you to take plenty of photos along the way.
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Price per night from:€121
Posted on Jun 2, 2024|Classic King Room
Velasco-BuurmanThis hotel was perfect for my husband and I. Everywhere was walkable, to the park, Fisherman’s Wharf, to the Parliament and downtown. We enjoyed the quietness of the neighbourhood and the victorian houses. We will definitely consider staying here again!
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Price per night from:€103
Posted on Mar 13, 2026
Guest User
This hotel is in a great location making it easy to explore Beacon Hill, the inner harbour, Government Street and all the other sights of Victoria. Staff were friendly and knowledgeable and the bedrooms were clean and comfortable. Leisure facilities were also of a high standard.
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Price per night from:€130
Posted on Oct 15, 2023|2 Queen Beds, Studio Suite, Non-Smoking
ES20The location is close to the airport and pier, making it easy to catch your trip the next day
There is only one elevator in the entire hotel. It is very difficult to wait for a seat to get in and out during the morning rush hour. It is especially difficult to take the stairs when checking out with luggage.
The overall environment is good, but the elevator problem is
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Price per night from:€114
Posted on Jan 20, 2026
Guest User
Booked and pre-paid through Trip.com Would have given 4 stars for service but check-in clerk attempted to charge me again for the room at a higher rate then blamed another staff member for not doing their job correctly when I objected to the charge and showed my confirmation. When I said I would park my vehicle elsewhere rather than pay for parking she said my vehicle would be towed if it was parked at the hotel. She was rude and abrupt and had me questioning my choice to stay there. The check-out clerk however was very polite and friendly
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Price per night from:€185
Posted on May 24, 2026
Guest UserWe had a great stay here! The building itself is older, but it’s very obvious that the hotel has been newly renovated. Everything felt clean and fresh , the room was spacious, the furniture looked brand new, and the overall atmosphere was comfortable and welcoming.
One of the highlights for our family was the game room, which was perfect for keeping the kids entertained. The amenities were also excellent, and the customer service was outstanding from check-in to check-out.
A huge bonus was the free EV charging, which made our trip even more convenient. Overall, we really enjoyed our stay and would definitely love to come back again!
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Price per night from:€89
Posted on Apr 30, 2025
Michelle
phenomenal experience at this amazing hotel. All the staff were so sweet and amazing. The indian front desk consoled us in the middle of the night at 4am when we thought the hotel was ******* (it wasn’t’t it’s just us). The hotel offered free gummy bears in the lobby, and when we asked for more, they gave us a whole bag!!! (1 kg, selling for 13 bucks on amazon) The gummies are also such good quality they melt right in my mouth when you put them in. The amenities are so chic and high quality i could eat a child. (my friend typed this idk what she meant) The kitchen equipment is also quite well. The staff also helped us scared a ghost away, we slept like a baby the second night after bathing in the tub. no ac was a bunmer tho.🤞🤞😩😩
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Price per night from:€182
Posted on Aug 5, 2025|King Room
Guest UserThe room was spacious and the service was great! The hotel is in a great location for venturing downtown by foot. We parked in their underground parking while we were there. Even when we checked out, we were allowed to keep our car in the lot until 4pm (but confirm with the front desk just incase).
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Price per night from:€244
Posted on Aug 19, 2025
Guest User
I felt it was odd that they didn't provide free parking with their rooms at such a remote location. There is a pool next door available for about $45 however it closes at 7pm on Friday and Saturday. It appears on the website it is included but there is a link showing the costs.
There is no shopping yet in the location. The pro shop did not have any medium or large ladies shirts available and I couldn't see any golf balls with Bear Mountain Logo.
The room and view were amazing. Staff was wonderful. They played soft music in the restaurant in the evening. We enjoyed the hot tub outside in the garden. Go there to golf; bike or quiet time.
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Price per night from:€143