Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 3, 2026
Guest User
The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!
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Price per night from:PLN 1,911
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:PLN 1,856
Posted on Jan 4, 2026
1346633****
The hotel is located high up on a hill, offering great views on a clear day. It's also very close to Grindelwald station. Before check-in, the owner emailed me to fill out my personal information in advance, but it was a bit tricky to do, so I figured it would be easier to just fill it out at the front desk when I arrived. However, when I got there, the lady at the front desk was quite displeased and deliberately made me wait for a long time, claiming that if I had completed the online form beforehand, I wouldn't have caused such a delay. All in all, despite that, it's a charming local chalet with beautiful weather and scenery, making for a great experience.
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Price per night from:PLN 710
Posted on Dec 2, 2023
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from:PLN 1,271
Posted on Sep 23, 2024
Viet
The hotel staff was extremely accommodating and helpful! Everyone wore a smile as they greeted us. The location is great and the view of the mountains is unbeatable. Will definitely be staying here again on our trip back! Shuttle service is super convenient (Joao was great and unmatched driver) getting to and from hotel/station.
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Price per night from:PLN 1,173
Posted on Jul 15, 2025
JEJUtraveller
여행을 다녀왔는데 이곳에서 머물렀던 추억이 너무 좋았어요. 이곳에서는 이무것도 하지 않아도 즐겁습니다. 멋진뷰를 아침 저녁으로 보며 커피와 차 그리고 음식을 직접 만들어 먹었습니다. 즐거운 시간 보냈어요 :-)
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Price per night from:PLN 1,332
Posted on Jun 28, 2026|Bed In 6-Bed Dormitory Room
Guest UserI ended up booking a hostel bed because it was the only option left, and honestly, I was dreading it beforehand. Little did I know, my 'dream hill' would turn into a 'nightmare hill'! So, I accidentally missed my train in Switzerland (maybe couldn't find it, or got off at the wrong stop), which meant a 30-60 minute delay... and then I missed the hostel's last bus. I thought, '15-minute walk, no big deal, a little uphill is fine.' But it wasn't just a simple uphill, it was an incredibly steep climb! Dragging a 40lb suitcase left me utterly defeated. The front desk guy was busy checking in other guests (yep, only one staff member there), so he couldn't come help me halfway up the mountain until after 10 PM. Big thanks to the Trip.com customer service who kept me company on the phone during that time (it was so quiet on the hillside, not a soul around)... When I finally got to the hostel, I found out it was mixed-gender dorms. First time sharing a room with a bunch of guys, scared me to death! 🤯 The snoring was... well, hilarious haha 😂. Still, I'm grateful. That luggage was seriously heavy; I spent 7 minutes hauling it up the mountain, completely exhausted and burnt out. The next day was my birthday, and the front desk guy, with a bright smile, wished me 'Happy birthday,' as if last night's nightmare had truly just been a dream.
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Price per night from:PLN 248
Posted on Jul 2, 2025
Guest User
Close to the station and very convenient location.
Your husband is very kind and kind. The Eiger from the room is very powerful and you will never get tired of seeing it.
The bread for breakfast is very delicious.
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Price per night from:PLN 418
Posted on Apr 3, 2025
Daria
The hotel was located in the middle of the hill, just like many of the hotels in Grindelwald. There was free bus in the area so it was easy getting up and down. Yet, the bus service stops at around 6 or 7pm, and you will have to walk up the hill from the train station for about 20 minutes. Also, potentially because it was in the middle of the mountain or it was winter, it felt very dry in the middle of the night. It would be nice if there can be a humidifier in the room.
However, the view of the room is absolutely worth it. You can look at mountains like Eigerblick just from your room and the breakfast buffet, and it is extremely breathtaking.
The breakfast buffet included was decent, with fruits, bread, cereal, some hot food and drinks. In particular the eggs were very nicely done.
The bathroom looks a bit old-fashioned and narrow, with slightly insufficient lighting, but overall it was clean and good.
The service was generally good. We were greeted with great smiles and friendliness by the reception and staff at the breakfast buffet.
Overall it was an amazing stay and I would recommend it:)
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Price per night from:PLN 893
Posted on Jul 4, 2025
Guest User
The room was new and cozy. It was quite spacious and had a balcony with a view of the snow-capped mountains. The breakfast was simple but delicious, especially the croissants. The location is on a hill, about 950 meters from the train station, which was a bit tiring to walk up with luggage.
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Price per night from:PLN 626