Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 16, 2026
Guest User
Every moment here was absolutely wonderful! They were very accommodating with my requests, all the staff were friendly, and the room was quiet, clean, and had an incredible view. The breakfast was also well-prepared, compact, and tasted excellent. It's close to the First cable car, there's a supermarket right in front, and it's not far to walk from Grindelwald station. If I go again, I wouldn't hesitate to choose this hotel. For all the Koreans traveling to Switzerland, if you go to Grindelwald, definitely try staying at this hotel!
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Price per night from:HK$1,058
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:HK$2,042
Posted on Jul 17, 2026|Superior Double Room Eiger View With Balcony
Guest UserThe location is absolutely fantastic! Right outside the train station, which saved us the hassle of dragging our luggage far to find the hotel or taking public transport with it. Apart from First Mountain, we took the train daily to explore the town, so having the station right outside was incredibly convenient. It's also a 2-minute walk to the Coop supermarket. Our room faced the Eiger, and the view was absolutely stunning. After three nights, I really didn't want to leave!
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Price per night from:HK$1,512
Posted on Dec 12, 2025|Superior Twin Room With Balcony And Mountain View
Chin familyI truly enjoyed my stay at this hotel in Grindelwald. The room was spacious, spotless, and offered an amazing view of the mountains. The staff were extremely welcoming and always ready to assist. Breakfast was delicious with plenty of choices. The location is perfect—close to shops, restaurants, and train station. I would definitely come back again. Highly recommended for a relaxing and memorable stay!
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Price per night from:HK$1,434
Posted on Jun 8, 2026|Superior Double Room With Eiger View
Guest UserA wonderful stay and highly recommended. Our room with a view was beautiful, and even with lots of tourists during the day, it stayed completely quiet once we closed the windows. It’s also just a three-minute walk to the train station. There was a handy spot to heat up food or eat takeaway, right next to the gorgeous scenery. When I left a piece of clothing behind at checkout, the staff had it wrapped and ready when I came back. Thank you so much.
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Price per night from:HK$1,351
Posted on Sep 23, 2024
Viet
The hotel staff was extremely accommodating and helpful! Everyone wore a smile as they greeted us. The location is great and the view of the mountains is unbeatable. Will definitely be staying here again on our trip back! Shuttle service is super convenient (Joao was great and unmatched driver) getting to and from hotel/station.
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Price per night from:HK$1,995
Posted on Jun 28, 2026|Bed In 6-Bed Dormitory Room
Guest UserI ended up booking a hostel bed because it was the only option left, and honestly, I was dreading it beforehand. Little did I know, my 'dream hill' would turn into a 'nightmare hill'! So, I accidentally missed my train in Switzerland (maybe couldn't find it, or got off at the wrong stop), which meant a 30-60 minute delay... and then I missed the hostel's last bus. I thought, '15-minute walk, no big deal, a little uphill is fine.' But it wasn't just a simple uphill, it was an incredibly steep climb! Dragging a 40lb suitcase left me utterly defeated. The front desk guy was busy checking in other guests (yep, only one staff member there), so he couldn't come help me halfway up the mountain until after 10 PM. Big thanks to the Trip.com customer service who kept me company on the phone during that time (it was so quiet on the hillside, not a soul around)... When I finally got to the hostel, I found out it was mixed-gender dorms. First time sharing a room with a bunch of guys, scared me to death! 🤯 The snoring was... well, hilarious haha 😂. Still, I'm grateful. That luggage was seriously heavy; I spent 7 minutes hauling it up the mountain, completely exhausted and burnt out. The next day was my birthday, and the front desk guy, with a bright smile, wished me 'Happy birthday,' as if last night's nightmare had truly just been a dream.
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Price per night from:HK$464
Posted on Sep 20, 2023
Anonymous User
This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all.
The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.)
The reasons I cried were:
1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered.
2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me.
3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room.
(I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...)
4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it.
To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian.
[I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.]
Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ
This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room.
Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note.
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Price per night from:HK$1,491
Posted on Sep 10, 2025
sieun
If you stay in Greendelwald, unconditionally recommended!!! Compared to all the nearby Eigerview accommodations, the cost performance was crazy, and the view was crazy!!
Every meal was bought at Coups and ate at the hostel ... No need for other luxury hotels!! Breakfast is also very good, the front desk staff are friendly and everything is perfect!
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Price per night from:HK$2,655
Posted on Jul 27, 2026|Family Two Bedroom-2nd Floor
Guest UserWe stayed on the top floor the loft. Everything was beautiful but it was disappointing that on the photos they give you you can see the Matterhorn, but it’s obviously an older photo because the trees now obstruct the view of the Matterhorn from the room otherwise everything was really nice
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Price per night from:HK$1,482