Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 22, 2026
Zhouqianyi
Excellent hotel! Super close to the train station with fantastic room views. The staff were incredibly friendly and even gave us chocolates when we checked out. They also arranged a car to take us back to the station.
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Price per night from:INR 56,449
Posted on Sep 10, 2025|Junior Suite with Eiger View
Xushushu## Environment
The location is absolutely stunning, directly facing snow-capped mountains and a picturesque hillside. The view from our room window was simply gorgeous. It's also conveniently located right next to the train station, and you can even watch trains pass through the beautiful scenery.
## Facilities
Although the hotel is historic, it's impeccably clean and well-maintained. It beautifully combines classic charm with modern conveniences. Parking is available but costs 25 CHF per day.
## Service
Overall, the service was quite good. However, on our second day, housekeeping didn't replenish our complimentary water bottles, seemingly because we hadn't finished the ones from the previous day. When we finished them and called reception for more, we were initially told there would be a charge. After we explained that the water hadn't been refilled during cleaning, they promptly sent some up free of charge. Interestingly, the mini-bar drinks are complimentary. On a lighter note, the cleaning staff accidentally left a cleaning cloth behind, haha! Each of us also received a complimentary voucher for the evening lounge, redeemable for a drink while enjoying live piano music – a really nice touch. The pool was wonderfully empty, but unfortunately, the sauna was out of order that day.
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Price per night from:INR 41,293
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:INR 50,889
Posted on Jul 31, 2025
Guest User
The hotel is generally good, the balcony looks out of the scenery is very good, this is also his main selling point from the train station to the hotel, if more luggage a little to walk up the next slope, do not take the stairs opposite the train station, because the path dragging large boxes really not easy to walk Enthusiastic, the owner and owner has the typical German introspection but still very friendly.
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Price per night from:INR 32,176
Posted on Jul 2, 2025
Guest User
Close to the station and very convenient location.
Your husband is very kind and kind. The Eiger from the room is very powerful and you will never get tired of seeing it.
The bread for breakfast is very delicious.
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Price per night from:INR 10,655
Posted on Dec 2, 2023
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from:INR 32,162
Posted on Sep 20, 2023
Anonymous User
This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all.
The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.)
The reasons I cried were:
1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered.
2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me.
3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room.
(I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...)
4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it.
To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian.
[I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.]
Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ
This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room.
Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note.
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Price per night from:INR 26,023
Posted on Sep 23, 2024
Viet
The hotel staff was extremely accommodating and helpful! Everyone wore a smile as they greeted us. The location is great and the view of the mountains is unbeatable. Will definitely be staying here again on our trip back! Shuttle service is super convenient (Joao was great and unmatched driver) getting to and from hotel/station.
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Price per night from:INR 36,128
Posted on Feb 8, 2026
Guest User
The Chalet Jungfrau in Grindelwald has an amazing location; you can see the 'dreamy hillside' right outside, with expansive views and absolutely stunning scenery. It's a shame the main building's view is slightly less spectacular than the annex. Overall, it was very comfortable. Breakfast was incredibly rich and varied, leaving you fully satisfied and starting the day on a high note. The only minor downside is that the facilities are a bit old and dimly lit. Overall, it offers good value for money. I highly recommend it to anyone who wants to see the 'dreamy hillside' and is looking for good value!
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Price per night from:INR 17,556
Posted on Jul 27, 2026|Family Two Bedroom-2nd Floor
Guest UserWe stayed on the top floor the loft. Everything was beautiful but it was disappointing that on the photos they give you you can see the Matterhorn, but it’s obviously an older photo because the trees now obstruct the view of the Matterhorn from the room otherwise everything was really nice
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Price per night from:INR 25,007