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Posted on May 3, 2026
Guest User
The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!
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Price per night from:AED 1,808
Posted on Jul 28, 2024
AngelaYau
The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope 
Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg
Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨
But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room
Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good
Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100
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Price per night from:AED 1,884
Posted on Feb 3, 2024
Guest User
125 years of traditional hotels, wooden houses, floor heating; breakfast all kinds of bread, juice, yogurt, cheese, meat slices (about three or four kinds, I have seen the evaluation before that the breakfast is very simple and I don’t think it at all); very delicious, I and the baby eat directly; balcony look at the snow-capped mountains; the most important thing is here; They have a sauna here, men and women ** mixed bathing, the kind that can't wear swimsuits; there is also a table football activity room; the grandfather and grandmother at the front desk are very kind.
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Price per night from:AED 1,315
Posted on Dec 2, 2023
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from:AED 1,246
Posted on Sep 23, 2024
Viet
The hotel staff was extremely accommodating and helpful! Everyone wore a smile as they greeted us. The location is great and the view of the mountains is unbeatable. Will definitely be staying here again on our trip back! Shuttle service is super convenient (Joao was great and unmatched driver) getting to and from hotel/station.
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Price per night from:AED 1,064
Posted on Jun 28, 2026|Bed In 6-Bed Dormitory Room
Guest UserI ended up booking a hostel bed because it was the only option left, and honestly, I was dreading it beforehand. Little did I know, my 'dream hill' would turn into a 'nightmare hill'! So, I accidentally missed my train in Switzerland (maybe couldn't find it, or got off at the wrong stop), which meant a 30-60 minute delay... and then I missed the hostel's last bus. I thought, '15-minute walk, no big deal, a little uphill is fine.' But it wasn't just a simple uphill, it was an incredibly steep climb! Dragging a 40lb suitcase left me utterly defeated. The front desk guy was busy checking in other guests (yep, only one staff member there), so he couldn't come help me halfway up the mountain until after 10 PM. Big thanks to the Trip.com customer service who kept me company on the phone during that time (it was so quiet on the hillside, not a soul around)... When I finally got to the hostel, I found out it was mixed-gender dorms. First time sharing a room with a bunch of guys, scared me to death! 🤯 The snoring was... well, hilarious haha 😂. Still, I'm grateful. That luggage was seriously heavy; I spent 7 minutes hauling it up the mountain, completely exhausted and burnt out. The next day was my birthday, and the front desk guy, with a bright smile, wished me 'Happy birthday,' as if last night's nightmare had truly just been a dream.
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Price per night from:AED 235
Posted on Jul 2, 2025
Guest User
Close to the station and very convenient location.
Your husband is very kind and kind. The Eiger from the room is very powerful and you will never get tired of seeing it.
The bread for breakfast is very delicious.
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Price per night from:AED 898
Posted on Feb 8, 2026
Guest User
The Chalet Jungfrau in Grindelwald has an amazing location; you can see the 'dreamy hillside' right outside, with expansive views and absolutely stunning scenery. It's a shame the main building's view is slightly less spectacular than the annex. Overall, it was very comfortable. Breakfast was incredibly rich and varied, leaving you fully satisfied and starting the day on a high note. The only minor downside is that the facilities are a bit old and dimly lit. Overall, it offers good value for money. I highly recommend it to anyone who wants to see the 'dreamy hillside' and is looking for good value!
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Price per night from:AED 531
Posted on Jul 27, 2026|Family Two Bedroom-2nd Floor
Guest UserWe stayed on the top floor the loft. Everything was beautiful but it was disappointing that on the photos they give you you can see the Matterhorn, but it’s obviously an older photo because the trees now obstruct the view of the Matterhorn from the room otherwise everything was really nice
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Price per night from:AED 962
Posted on Jul 4, 2025
Guest User
The room was new and cozy. It was quite spacious and had a balcony with a view of the snow-capped mountains. The breakfast was simple but delicious, especially the croissants. The location is on a hill, about 950 meters from the train station, which was a bit tiring to walk up with luggage.
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Price per night from:AED 473