Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 2, 2026
Guest User
Our stay was absolutely amazing! The hotel is incredibly charming, with that quintessential Swiss look that really lifted our spirits. We were also thrilled to have a direct view of the Eiger from our room. Breakfast was delicious too! The only minor drawback is the steep walk from the train station, which can be a bit challenging with heavy luggage, but the fantastic views totally make up for it.
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Price per night from:US$160
Posted on Sep 20, 2026|Bed in Mixed Dormitory Room with Shared Bathroom
Patty 1020Location is few minutes walk to the Grindelwald terminal, and have a nice view of the mountain. Breakfast buffet is great tho same set of food everyday, i stayed 4 nights so i ate same food during breakfast for 4 mornings...
The dining area is cozy and big so no problem of space even it was full of guest. And you have the view of the river and mountain while eating..
Hot water and tea is available all day which is good.
The room is clean and daily housekeeping of the room, toilet and shower is great too. Staff are friendly. During my stay this was the cheapest i got. I read that the swiss policy is to pay 4.2chf per night for the tax, but the hotel asked 5.2chf from me.
It was a great stay tho.
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Price per night from:US$45
Posted on Aug 10, 2026|Classic Double Or Twin Room With Eiger View And AC
chao0711The most delightful and satisfying hotel during my trip to Switzerland. It's small but exquisite, with rooms directly facing the 'dreamy hillside' – the view is even better than from observation decks. The restaurant's food is excellent, offering great value for money considering Swiss prices. Highly recommend.
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Price per night from:US$311
Posted on Oct 26, 2025|Comfort Single Room
Guest UserI think I have to say thank goodness for the man who works in the front desk, I am so sorry for missing his exactly name, I booked 2 nights in the town and I have had a great time with a upgrade suite room, That is a fantastic view facing the mountains 🏔️ and the views are amazing 🤩 I am so excited for the trip experience in the hotel 🏨, Meanwhile I also thank the man who named Simon For his help and advice 👍👍 The breakfast and the service is the best in my opinion so book it for you and your family , you will get fancy trip 🎶
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Price per night from:US$306
Posted on Jul 4, 2026|Chic Family Room
Guest UserThe location is at Grindelwald Terminal, not Grindelwald village itself. This is basically the transfer point for Jungfraujoch, which is convenient if you're heading up there. However, there are no shops around, so it's quite desolate. It might suit those who prefer peace and quiet. If you want to go to First mountain, you'll need to take the train to the next stop. The good thing here is that the hotel is a short walk from the station, so you don't have to drag your luggage up any hills. If you're hoping to see the 'Dreamy Hillside' (Eiger North Face views), I'd recommend choosing a hotel closer to Grindelwald station. The shower drain was clogged; the water nearly overflowed onto the bathroom floor. Also, there's no fan in the room, so it could get quite stuffy and hot during the summer.
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Price per night from:US$173
Posted on Oct 5, 2026|Deluxe Double Room Eiger View with Balcony
Guest UserThe hotel is located right next to the train and bus station for Jungfraujoch or First, just a 30-second walk away. The room was clean, spacious, and cozy. The front desk staff were very warm and friendly. Definitely choose a room with a balcony – it faces Eiger Mountain directly, and the view from the balcony is simply amazing. The breakfast buffet was also excellent. Five-star recommendation!
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Price per night from:US$1,376
Posted on Dec 2, 2023
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from:US$197
Posted on Jun 28, 2026|Bed In 6-Bed Dormitory Room
Guest UserI ended up booking a hostel bed because it was the only option left, and honestly, I was dreading it beforehand. Little did I know, my 'dream hill' would turn into a 'nightmare hill'! So, I accidentally missed my train in Switzerland (maybe couldn't find it, or got off at the wrong stop), which meant a 30-60 minute delay... and then I missed the hostel's last bus. I thought, '15-minute walk, no big deal, a little uphill is fine.' But it wasn't just a simple uphill, it was an incredibly steep climb! Dragging a 40lb suitcase left me utterly defeated. The front desk guy was busy checking in other guests (yep, only one staff member there), so he couldn't come help me halfway up the mountain until after 10 PM. Big thanks to the Trip.com customer service who kept me company on the phone during that time (it was so quiet on the hillside, not a soul around)... When I finally got to the hostel, I found out it was mixed-gender dorms. First time sharing a room with a bunch of guys, scared me to death! 🤯 The snoring was... well, hilarious haha 😂. Still, I'm grateful. That luggage was seriously heavy; I spent 7 minutes hauling it up the mountain, completely exhausted and burnt out. The next day was my birthday, and the front desk guy, with a bright smile, wished me 'Happy birthday,' as if last night's nightmare had truly just been a dream.
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Price per night from:US$66
Posted on Sep 20, 2023
Anonymous User
This is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all.
The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.)
The reasons I cried were:
1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered.
2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me.
3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room.
(I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...)
4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it.
To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian.
[I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.]
Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ
This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room.
Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note.
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Price per night from:US$158
Posted on Apr 3, 2025
Daria
The hotel was located in the middle of the hill, just like many of the hotels in Grindelwald. There was free bus in the area so it was easy getting up and down. Yet, the bus service stops at around 6 or 7pm, and you will have to walk up the hill from the train station for about 20 minutes. Also, potentially because it was in the middle of the mountain or it was winter, it felt very dry in the middle of the night. It would be nice if there can be a humidifier in the room.
However, the view of the room is absolutely worth it. You can look at mountains like Eigerblick just from your room and the breakfast buffet, and it is extremely breathtaking.
The breakfast buffet included was decent, with fruits, bread, cereal, some hot food and drinks. In particular the eggs were very nicely done.
The bathroom looks a bit old-fashioned and narrow, with slightly insufficient lighting, but overall it was clean and good.
The service was generally good. We were greeted with great smiles and friendliness by the reception and staff at the breakfast buffet.
Overall it was an amazing stay and I would recommend it:)
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Price per night from:US$215