Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 19, 2026
Guest UserCentrally located in Bilbao, making it easy to get around on foot or by public transport. The king bed and pillows were incredibly comfortable. There's a safe, a coffee machine, and complimentary water. The small balcony is convenient, although the view isn't great, facing another building.
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Price per night from:AED 653
Posted on Feb 24, 2026
Ludovicus
We loved staying here. The location cannot be bettered. How lovely to have stayed at a place in Bilbao that afforded a choice between pintxoing and staying in and making simple meals at home. The staff was amazingly helpful. Thank you!
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Price per night from:AED 397
Posted on Aug 30, 2026|Down To Earth Room
MarmottoThe room was small for the price. The bathroom is a glass box inside the room, but the problem was there was no ventilation, and after a shower, steam would fill the room and linger. The location is excellent in the old town (on the perimeter), overlooking the main square and the theater. Tram, bus, and subway stops are just a few steps away. Excellent in this regard. The breakfast was monotonous (you'd notice after 3 nights), and the selection was questionable for 15 euros per person. I must mention the courtesy and kindness of the staff, from the reception to the bar and breakfast team.
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Price per night from:AED 383
Posted on Mar 4, 2026
Guest User
Stay: 2 nights in February 2026
Review:
1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe.
2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor.
3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all.
4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable.
5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work.
6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.
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Price per night from:AED 288
Posted on Apr 30, 2026
Guest User
Hotel is in a great location, close to shopping district and close to bars and eateries.
Rooms are spacious and clean. The bathroom had a shower and a bath which is unusual but well received. About 20 mins in a taxi from Bilbao airport.
Service was good at check in/out.
Roof top bar is a nice offer with a variety of drinks.
I would stay here again.
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Price per night from:AED 642
Posted on Jul 11, 2019
shippmanThe location is very good, I feel that this is a veteran five-star hotel with a strong Basque style design. The suite I stayed in, the room was large, the view was good, and there was a garage in the ground. Maybe the room is not new enough, but it is well maintained. Next to the park, walk to the Basque Museum for 5 minutes and Guggenheim for 10 minutes. I recommend.
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Price per night from:AED 727
Posted on Aug 6, 2024
Jiangnanchaguanjiayouwaiwai
非常不錯的酒店,乾淨,整潔,早餐不錯,服務也OK,歐洲酒店的基本標準配置,該有的都有,下次還會入住。
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Price per night from:AED 330
Posted on Oct 17, 2024
C
This is an apartment hotel located next to the British company, with subway to the train station and bus station, very convenient. Downstairs and nearby many restaurants. There is a large supermarket on the 6th floor of the British company to buy a variety of food. This hotel has no front desk, but there is a 24-hour online front desk. The only downside is that after booking, I didn't receive any email notifications about how to check in. So we went to the hotel door, rang the doorbell to connect to the hotel's online service, sent us an email, and gave the entry password. You will then need to check in online, you can use the link of the email or have a check in machine. Check in requires a photo of the booking and a selfie. You will then need to fill in the ID information of all the guests. You will receive the room number and password after checking in. After entering the room, there are snacks such as water in welcome gift, . Very intimate. You can download the hotel's app, you can use your mobile phone to unlock it, which is very convenient. highly recommended!
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Price per night from:AED 441
Posted on Dec 6, 2023
Diana Bacallado Dueñas
Installations in very good condition comfortable bed, very well cleaning, excellent price quality ratio and very central location, in fact would repeat again
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Price per night from:AED 254
Posted on Jun 11, 2023
OCM
The hotel is located in the heart of the city centre, and the hotel is located in the heart of the city centre. The hotel is very comfortable and very comfortable. The hotel is very comfortable and comfortable. The hotel was very friendly and the second night we complained about the noise, and the room was changed for an interior that improved the price topic.
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Price per night from:AED 254