Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
GGuest UserBest hotel I have stayed!!! Thank you very much for every detail specially for the baby. There was a cot, baby bath, all bathroom amenities for the baby and ever to milk heated! We truly appreciate this! Better hotel than 5star hotels in Barcelona, London and Madrid!!! The concierge team were so helpful too :)
YYodacasterPosizione strategica per visitare Bilbao. A due passi dal Guggenheim e dal centro consente di visitare la città anche a piedi. La colazione intercontinentale è ricca e varia... Da migliorare il caffè. Purtroppo l'espresso è prerogativa italiana
GGuest UserWhat an amazing hotel, the staff were most friendly and helpful. Its proximity to the old town makes this a must stay location. The breakfast was spectacular and the rooftop pool and bar were fabulous. Overall an excellent location and will be a repeat stay for me in the future.
GGuest UserThe lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes.
The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork.
Breakfast had a decent variety of choices.
It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.
GGuest UserFantastic hotel , spotlessly clean and room cleaned with towels changed although we were only there for 2 nights . Breakfast was Fantastic, a great selection to choose from and ideally located not too far from the town. Staff were also lovely and friendly , very helpful .
HHosanChoose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
GGuest UserThe staff were pleasant and welcoming, and the breakfast was very good. The only slight drawback was the cleanliness of the room and bathroom upon our arrival. However, I would recommend this establishment.
GGuest Userl'hotel est magnifique, bien placé et le personnel agréable, en revanche très bruyant. Nous avons entendu des clients rentrés à 1 h du matin et prendre une douche. Le lendemain, nous entendions parfaitement des conversations. Demander une chambre au calme pour profiter de ce bel hotel
LLaura Llamas LemiThis is a wonderful place: bright design and cleanliness. Strategically located very convenient: the bus station is right in the same building underground. There is the same subway. I lived on the 10th floor and the whole city was like on the hands! I definitely recommend!
What promotions are available for hotels with Gym in Biscay?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.