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Posted on Feb 10, 2024
Guest User
While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations.
Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing.
Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries.
However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy.
Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises.
Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.
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Price per night from:£45
Posted on Mar 5, 2026
Guest User
The hotel has a wonderful location and a wonderful spa area (very welcome after a busy day in Belgrade). Delicious breakfast and a beautifully decorated breakfast room!
On our first night, we were checked in to a room of a lower category than we had booked. This room had beautiful decor, high ceilings, lots of light, and a coffee machine (but no coffee capsules). The next day, after we informed them of the room category, after lunch, we were given the room we had originally paid for (superior with a sofa) on the 4th floor. However, it was less comfortable than the standard room, the walls weren't quite clean, and it wasn't as beautifully decorated as the standard room. However, there were two coffee capsules. I can note that both rooms have exceptionally clean bathrooms, very good plumbing, and hot water pressure. Upon checkout, the staff apologized for the misunderstanding with the room category, and we didn't pay the city tax or two coffees. Thank you very much for a wonderful time in Belgrade!
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Price per night from:£58
Posted on Mar 30, 2025
Tamim
We were a family of four, 2 adults, one six year old and one 1 year old baby, apartment served us well, and we managed to cook something simple the next morning. Everything was nice and clean. The location was good because of a good sized grocery story at walking distance.
Only issue was that the entrance isn’t clearly marked, we parked our car and unloaded a bunch of suitcases at one entrance only to find out that that entrance that has the Novel Inn logo is locked and unmonitored. We had to walk around the building to discover the proper entrance, go back to reload our suitcase into the car, drive around to the other side and unload again, a bit annoying when you’ve been traveling for 18 hours and having arrived late at night with a kid and a baby.
All in all it was nice and comfortable and they even gave us a room upgrade and a baby cot free of of charge.
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Price per night from:£64
Posted on Jun 19, 2026
YinweibufanThe air conditioning was terrible; it felt like the vents were completely blocked, making temperature control useless. However, they provided AESOP shower gel, shampoo, and hand soap, which was amazing. What's ridiculous is that the TV initially had YouTube, but then the function suddenly disappeared while I was watching.
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Price per night from:£230
Posted on Sep 30, 2025
Jugeliziba
There was a distinctive fragrance upon entering, which I personally disliked and found slightly unpleasant at first.
However, it had an operable window, allowing for fresh air. The overall hotel was clean and tidy, with no stains on the bedding or bathroom fixtures.
The breakfast was somewhat basic, and the taste didn't suit my personal preferences.
Communication with the front desk was smooth in English, and any minor issues I raised were handled promptly and appropriately.
The air conditioning has a preset temperature range that cannot be adjusted outside of that range. This might be a bit too cold for some guests.
Important note: This is the first hotel I've stayed at in recent years that doesn't have USB ports. I recommend bringing your own power adapter. If you forget, there are places to buy them near the hotel.
There are many bus routes outside the hotel (public buses in Belgrade are free). Belgrade's attractions are relatively concentrated and many are within walking distance.
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Price per night from:£95
Posted on Sep 27, 2025
MsViktoria21What I liked most about the room was the clean floor and the small balcony. The lack of slippers in the room was a bit disappointing, but for one night it wasn't a big deal. The location is good, and both check-in and check-out were contactless. There are a couple of bars right across the street, for those interested.
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Price per night from:£60
Posted on Aug 16, 2024
Nevenna
Exceptional! If you want to be introduced to a true spirit of Belgrade, this building of historical significance with its glorious architecture will have you feel like you have been accommodated by a family. It’s so beautiful, the staff is very friendly and warm, they will assist you with anything you need and welcome you with great enthusiasm! The room is clean and comfortable, well equipped and with a lovely furniture that follows the spirit of the place. Location is amazing, just 20 minutes away from the city center. The garden within the object is lovely and a great place to hang out with your friends and family, get a good cup of coffee or a nice meal with a low price. Thank you so much for being such a perfect host and we will surely choose the same stay again when we come to Belgrade ☀️ ❤️
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Price per night from:£57
Posted on Aug 6, 2025|Standard Triple Room
ANNA BUKHTIYThe hotel is in a park on the Danube, the nature is gorgeous, huge - beautiful trees in the park are gorgeous.
From the road to the hotel to walk 5 minutes, if a lot of luggage will not be very convenient, or agree with the hotel to meet them card.
because this is a city park, where in the morning, afternoon, evening people run and walk, and late in the evening to return to the hotel is scary.
Nearby bus stop to the city center 2 stations, next to a huge shopping center with boutiques Zara, Massimo, etc. (10-15 minutes walk through the park)
The hotel itself is normal for its budget.
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Price per night from:£41
Posted on May 6, 2025
Mumuyi
The room is very spacious, there is a washing machine, laundry detergent is all available, even cooking oil, pots and pans, there is no one on duty at the front desk in the morning, direct self-check-in, very convenient, there is a large shopping mall 600 meters nearby, there is also lush counter, domestic Taobao buy charging plugs can not be used, Go buy a new one, you need a round double hole, that is, the bedroom light is a bit not bright.
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Price per night from:£80
Posted on Jun 28, 2026|Bed In Mixed Room For Ten People
Anonymous UserI had an absolutely wonderful stay at this place and cannot recommend it enough! From the moment I arrived, the staff went above and beyond to make me feel welcome, offering great local tips and checking in to ensure everything was perfect.
The location is unbeatable—situated right in the heart of the area, making it incredibly easy to walk to major attractions, public transit, and fantastic local restaurants. Despite being so close to the action, the property itself was a peaceful haven, allowing for a great night's sleep.
The facilities were top-notch and impeccably clean. The bed was extremely comfortable, the Wi-Fi was fast and reliable, and the common areas had a fantastic, relaxed vibe that made it easy to meet fellow travelers. I also really appreciated the small details, like the secure lockers and the fully equipped kitchen.
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Price per night from:£10