Duong Huu Nhat Ha
May 6, 2024
The hotel is okay, not as sparklingly beautiful as in the pictures or reviews but just enough for the price. I booked room 4, with 2 sinks, separate WC and bathroom so it's quite convenient. The staff was very nice, but when checking out, the staff mistook my room for another room and made the towels and bed sheets dirty, so they emailed me to charge me a very high penalty fee without double checking. I remember correctly, it was more than 2,000 baht for 2 towels and 1 sheet, higher than the room I booked. I emailed an apology later, but I still had an unpleasant experience after checking out. The hotel should have checked the room when I checked out. Anyone who books this hotel should ask the receptionist to check that everything is okay before leaving.
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