225, 4 Pracha Rat Bamphen 5 Alley, Huai Khwang, Bangkok, 10310, ThailandView Hotel Details
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Myhotel Cmyk@Ratchada Guest Reviews
4.3/5
Very Good
779 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(779)
Positive reviews(733)
Reviews with photos/video(165)
Easy to get around(90)
Close to metro(47)
Great value for money(33)
Convenient for shopping(22)
Average sound insulation(18)
Perfect for business trips(14)
Would stay again(12)
Comfortable bed(12)
Negative reviews(46)
NAWIN A.
Standard Room
Stayed in Jan 2025
Solo travellers
45 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Good location. Just 5 mins walk to MRT Huaykwang station. Surrounding with restaurants.
Response from Property: Thank you for reviewing our hotel and sharing your comments on your recent stay with us. We are delighted to hear that you enjoyed your stay and that we provided the best for our valued guests.At our hotel, we strive to do the best for our guests and are constantly improving our service standards to ensure that we provide the best for you. We look forward to welcoming you back to our hotel soon.Best regards,My Hotel CMYK @Ratchada
JustCallMeEstin
Suite
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Nearby Huai Kwang Station, and a lot of restaurants within walking distance. Friendly staff, hotel is clean and breakfast is great, at least for my family can wake up and eat before heading out.
Response from Property: Dear JustCallMeEstin
Thank you very much for your comments and suggestions regarding your stay at My Hotel CMYK @ Ratchada. We are delighted to hear that you enjoyed our service and our rooms.
We will share your comments with our team and are confident that they will inspire our team to continuously improve our service quality.
Phytheas
Deluxe Room
Stayed in Jan 2025
Family
3 review
2.0/5
Posted on Feb 4, 2025
I recently stayed at Myhotel CMYK @ Ratchada from 1st February, and I regret to say that it was one of the worst hotel experiences I’ve ever had. What was supposed to be a relaxing holiday turned into a series of stressful and disappointing events due to the hotel’s poor conditions and lack of customer service.
Upon checking in, I was horrified to find two dead cockroaches in the corner of the room. I informed the housekeeper, who removed them, but I didn’t think much of it at the time. However, when I returned to my room at 10:40 PM, I was greeted with an even more disturbing sight: multiple baby cockroaches crawling around the room.
I immediately went to the reception to request a room change, but I was told no other rooms were available. When I asked for a refund so I could book elsewhere, I was flatly rejected. The only solution they offered was to spray insect repellent to kill the cockroaches, which was completely unacceptable. Killing the cockroaches would not solve the underlying hygiene issue, and I could not possibly feel safe or comfortable staying in such a room.
After much back-and-forth, I was finally moved to an upgraded room at around 1am. However, even this room had issues: the bedsheet was stained, the floor was very dirty, and the shower drain was clogged. The next day, I was asked to move back to my original room, which added to the inconvenience and stress. When I spoke to the manager at the reception, they allowed me to stay in the upgraded room and promised a deep cleaning. While the deep cleaning improved the room’s condition, it was shocking that such measures were necessary in the first place.
On day 3, I experienced yet another issue. While showering, two bees came out from the side door, which was both alarming and dangerous. This incident added to my growing list of concerns and made my stay even more uncomfortable.
Throughout this ordeal, the hotel staff showed a complete lack of accountability and customer care. Despite my repeated requests for a refund or a proper resolution, I was met with indifference and excuses. The only person who tried to help was Monica G from Trip, who went above and beyond to assist me. Unfortunately, even her efforts were not enough to resolve the situation with the hotel.
This experience was far below the standard I expected from a hotel with a 4.3/5 rating. The lack of cleanliness, poor customer service, and refusal to take responsibility for the issues were shocking and unprofessional. I would strongly advise anyone considering this hotel to think twice before booking.
James999
Deluxe Room
Stayed in Dec 2024
Solo travellers
2 review
4.2/5
Very Good
Posted on Jan 27, 2025
Budget hotel stay with clean room. Room assigned this time the hot water shower is spoiled . Need room for improvement as hotel gets older
Response from Property: Dear Ratana Kumphorn
Thank you very much for your comments and suggestions regarding your service at My Hotel CMYK @Ratchada. We are very pleased to hear that you are satisfied with our service and our rooms.
We will inform our team of your comments and will use them to improve our services and make improvements. We are confident that your comments will motivate our team to continuously improve our service quality.
Sincerely, My Hotel CMYK@Ratchada
Guest User
Suite
Stayed in Dec 2024
Solo travellers
29 review
4.0/5
Very Good
Posted on Jan 16, 2025
Hotel is nice. Upon arriving they gave me the wrong room, which was below what I had booked. Then, I went down to get the right booking room. After going to the actual room the hot water wasn’t hot, then had to go back down and then the maintenance man came to fix it. So that got sorted eventually but is stressful when you’re tired from traveling.
The bathroom had sections in the wall which were cut out and led to the mosquitos flying into the actual bedroom, which was ridiculous as it disturbed my sleep and I got terrible bites, and had a flight to catch at 6am. So be careful opening the window in the suit room.
Breakfast wasn’t a buffet and a set menu to select from which had 5 options and low quality processed ham and meat. Not how you want to start your day but hey.
Response from Property: Dear Value Guest,
Thank you for taking the time to share your feedback about your recent stay at My Hotel CMYK@Ratchada with us. We apologize for the inconvenience you experienced. I sincerely apologize for the inconvenience. We will take action to ensure that this incident does not happen again in the future. We hope that your next visit will be even more enjoyable.
Sincerely,
My Hotel CMYK@Ratchada
Desmond_DK5
Standard Room
Stayed in Jan 2025
Couples
29 review
3.2/5
Posted on Mar 4, 2025
near to night market,room and service is normal,nothing fantastic.
DonTanAKAJack
Standard Room
Stayed in Dec 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Lovely place and super affordable nice staffs overall is a pleasure staying here!!
Guest User
Standard Room
Stayed in Feb 2025
Solo travellers
17 review
4.2/5
Very Good
Posted on Mar 27, 2025
Always happy with the service provided. The front line counter staff are excellent and provide good service.
In short I cannot find faults. Will choose to stay at this hotel in the not too distance future.
Wathinee
Standard Room
Stayed in Feb 2025
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 30, 2025
This hotel very nice and clean. The hotel staff are very full of service mind. I recommend.
Su ChaoYuan
Standard Room
Stayed in Jul 2024
Travel with friends
9 review
3.2/5
Posted on Sep 1, 2024
Although the room has been renew but still looks dirty in the room and has small insects somewhen in the room. The safety box is out of order and tv signal is no good.
Response from Property: Dear Khun Su ChaoYuan,
Thank you for taking the time to share your feedback about your recent stay at My Hotel CMYK@Ratchada with us. We apologize for the inconvenience you experienced regarding the cleanliness, insects in the room, and the TV and the non-working safe. I sincerely apologize for the inconvenience caused to you. We will take this incident to prevent it from happening again in the future and we hope that your next visit will be even more enjoyable.
Sincerely,
My Hotel CMYK@Ratchada
Changnick
Standard Room
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 15, 2025
Had a very pleasant stay at the hotel. The staff were very friendly and hospitable.
Location is excellent, very convenient and near the train. Will definitely recommend this hotel.
Ktsan
Deluxe Room
Stayed in Jul 2024
Solo travellers
6 review
4.0/5
Very Good
Posted on Aug 19, 2024
It’s my 1st time staying in CMYK although I did visit here many years back. This trip was happy as it was recently renovated. Looks new bright n clean. Will book again when I return to BKK again 😁
Response from Property: Dear kenny alicisyThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,My Hotel CMYK@Ratchada
Guest User
Standard Room
Stayed in Jan 2025
Solo travellers
3 review
4.0/5
Very Good
Posted on Feb 10, 2025
I enjoyed my stay. I never used the in room safe but should have. My inexpensive watch and my new (empty) wallet went missing. Otherwise, I would have rated my stay above average as the hotel was quite, near metro BL18 and the elevators were fast.
Response from Property: Dear Value Guest กราบขอบพระคุณที่ท่านได้กรุณาสละเวลาบอกกล่าวถึงประสบการณ์ของท่านที่ My Hotel CMYK@Ratchadaเราต้องขออภัยในความไม่สะดวกที่คุณได้รับ เกี่ยวกับเหตุการณ์ที่m่านพบเจอกราบขอบพระคุณที่ท่านกรุณาได้แจ้งให้ทางเราทราบถึงประสบการณ์ที่ท่านได้รับ ความเห็นของท่านมีความสำคัญยิ่ง ทางเราจะดำเนินมาตรการที่เหมาะสมเพื่อแก้ไขปัญหาในครั้งนี้ ทางเราหวังว่าจะมีโอกาสได้มอบบริการที่ดีขึ้นแก่ท่านในอนาคตอันใกล้นี้ขอแสดงความนับถือMy Hotel CMYK@Ratchada
Ju Shuen Joei
Standard Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Hotel, similar to my first stay, was lovely. stayed for a night, and they upgraded me to a deluxe room, which was much appreciated after a long day. Will definitely go back again.
Response from Property: Dear Valued Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, My Hotel CMYK@Ratchada
Keroppicandy
Standard Room
Stayed in Apr 2024
Solo travellers
20 review
4.2/5
Very Good
Posted on Jun 9, 2024
the lobby is nice and looks very energetic. The location is quite good as well as it’s near to MRT station - Huaikhwang . Only few mins walk
The room is not a good as the lobby . Some
Of the faculties is deteriorating.