111 Soi Niam-utit Ratchadaphisek Rd, Din Daeng, Bangkok, 10400, ThailandView Hotel Details
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Guest Reviews of The Palazzo Hotel
8.1/10
Very Good
333 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.6
Service8.1
Cleanliness8.4
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All reviews(333)
Positive reviews(306)
Reviews with photos/video(83)
Easy to get around(32)
Amenities were average(19)
Great value for money(18)
Close to metro(17)
Convenient for shopping(17)
Large rooms(11)
Delicious breakfast(8)
Many amenities(5)
Negative reviews(27)
Roger1678
Deluxe Room
Stayed in Jan 2025
Couples
16 review
6.5/10
Posted on Feb 8, 2025
I would like to express my concerns regarding my stay at your hotel on February 6, 2025. Below are the details of the issues I encountered:
I arrived at the hotel and checked in around 2:00 PM. The male receptionist, who was wearing a suit and appeared to be middle-aged, confirmed my booking and mentioned the payment for the deposit. However, I did not hear or confirm the type of bed, and I did not specify my preference. I intended to have a single bed, but I was given a room with a double bed instead. When I requested a change, the receptionist informed me that no rooms were available.
Additionally, the power outlet near the mirror was not working. When I opened the curtain, I could see the hallway, which made me feel a lack of privacy. The room also had poor soundproofing, as I could hear Chinese-speaking guests walking by and talking outside the room. I am very disappointed with my experience at your hotel, and I regret my decision to stay here. The stay did not meet my expectations, and I hope you will address the issues I have raised. I look forward to hearing back from you and receiving clarification or an appropriate resolution.
Chalermpon
Studio Non Smoking
Stayed in Dec 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Jan 13, 2025
The accommodation is clean, has complete facilities, breakfast is a reasonable amount, close to shopping malls, restaurants, and subway.
Natthapon.wan
Deluxe Room
Stayed in Dec 2024
Business travellers
7 review
5.5/10
Posted on Jan 5, 2025
Room is quite big, comfortable, moderate clean. But reception man service is not good for take care customer.
Guest User
Studio Non Smoking
Stayed in Nov 2024
Solo travellers
6 review
8.0/10
Very Good
Posted on Jan 1, 2025
If you’re seeking budget-friendly accommodations in Bangkok near popular hotpot restaurants, here are some options to consider
Anonymous User
Studio Non Smoking
Stayed in Oct 2024
Solo travellers
6 review
10.0/10
Outstanding
Posted on Jan 15, 2025
Great hotel, attentive staff and location is excellent. Walking distance to Metro and near to food, bars, night market.
Kenny999
Superior Room Non Smoking
Stayed in Mar 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Good location and great services , easy access to anywhere and nearby to shopping mall
Walida F
Superior Room Non Smoking
Stayed in Dec 2024
Travel with friends
19 review
7.0/10
Posted on Feb 2, 2025
Pretty dirty place and surrounding area was not pretty. But safe and train station within 10 minutes.
It's a local area where people actually live, so that made it super interesting to walk around and see a more real side to Bangkok.
Chua Yu Min
Deluxe Room
Stayed in Dec 2024
Solo travellers
3 review
5.5/10
Posted on Feb 9, 2025
Mosquitoes in room. However room is spacious with aged furnishings. Wall sockets no power.
Guest User
Superior Room Non Smoking
Stayed in May 2024
Travel with friends
2 review
6.0/10
Posted on Jun 26, 2024
The hotel Lobby has a bad smell. Like "rotten flesh". Bed too hard. Apart from that, service is reasonable good, housekeeping is efficient, room cleanliness is satisfactory and location is good .
Anonymous User
Deluxe Room
Stayed in May 2024
Solo travellers
305 review
10.0/10
Outstanding
Posted on Jul 3, 2024
The location is good, near MRT, and not far from the night market. Just room a little old.
Huỳnh Trâm
Deluxe Room
Stayed in Sep 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Nov 17, 2024
Good service
Anna
Studio Non Smoking
Stayed in Dec 2024
Booked for others
32 review
10.0/10
Outstanding
Posted on Mar 24, 2025
It was great my friend really like to stay here ! Will book again for sure 🤩👍
Lighter Chee
Studio Non Smoking
Stayed in Oct 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Nov 21, 2024
superb location !
nearby airport, and close to many place like massage centre, food , bar
TTTan
Superior Room Non Smoking
Stayed in Jun 2024
Travel with friends
13 review
8.5/10
Very Good
Posted on Jul 20, 2024
Good location about 5 minutes walk to the Haui Kwang MRT station,staff very helpful,room clean and quiet near by got 7-11 convenience store.best price compared with the other hotel nearby,I would recommend value for money.