To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(1477)
Positive reviews(1447)
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Large rooms(180)
Friendly front desk staff(132)
Easy to get around(127)
Perfect for business trips(68)
Well designed(39)
Close to metro(24)
Excellent room layout(21)
Nice bathtub(13)
Negative reviews(30)
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2025
Family
8 review
9.0/10
Great
Posted on Apr 23, 2025
The location of hotel is very good. Close the MTR station and Airport Express station with less than 10 minutes walk. In addition, there are two large shopping centers near the 東直門station. One famous restaurant 胡大 is also very close to the hotel. The hotel room is large with two double-size bed. It's excellent.
Response from Property: 尊敬的客人您好,很高興我們酒店能給您留下美好的印象。我們一直在努力為客人提供最優質最難忘的服務體驗,期待您下次給與我們滿分的評價!祝您生活愉快。
Anonymous User
Bamboo Comfort Room
Stayed in Apr 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 27, 2025
Ms Guo at Reception helped with all questions, excellent service, many thanks!
Response from Property: 尊敬的賓客 您好。首先非常感謝您的品評及肯定。儘管乾元酒店以服務至上為榮耀,但仍存在諸多不足之處,對此,我們將不遺餘力的加強服務細節,以追求賓客的完美感知,並期待您的再次蒞臨。
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2025
Family
7 review
9.0/10
Great
Posted on May 22, 2025
It is very close to the famous night food street.
Response from Property: 尊敬的賓客您好,感謝您的肯定,乾元酒店是由香港著名設計師團隊“五斗米”進行設計並打造的五星標準酒店,我們在兼顧超現代設計品質的同時,沒有忘記服務為本的理念,並不斷為此而努力。感謝選擇乾元酒店,並期待您的下一次光顧。希望您下一次入住能給我門滿分的好評!
Guest User
Deluxe Room (2 beds)
Stayed in Oct 2024
Family
1 review
7.0/10
Posted on Nov 17, 2024
Conveniently located around 15mins walk to Dongzhimen and Beixingqiao subway stations. Got a family room with 2 double beds. Room was spacious. Bathroom was huge, but the shower floor was quite mouldy. Visited during the start of Winter. Room temperature was 26 degrees and was told that hotels are not permitted to provide cold AC in Winter due to Beijing government policy. Room was like an oven every evening when we return to hotel, so forced to open window to let cool air in (as well as mosquitoes because the window has no fly screen). Consequently, my two kids got severe mozzie bites all over their faces and bodies, especially because they have strong allergic reactions. Also, unable to obtain information about tours from front desk - was advised the reason was due to them being a business hotel.
Response from Property: Thank you for staying at Qianyuan Hotel, and we sincerely appreciate your feedback regarding our services. If you need anymore services contact our stuff please. In order to provide you with a safer and more comfortable travel experience, our hotel cannot provide one-day tour services, but you can get the surrounding attractions and transportation information at any time with the hotel.Once again, thank you for staying with us. We wish you and your family good health and look forward to welcoming you again in the future.
Aleksandr
Cosmic Comfort Room
Stayed in Aug 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Sep 19, 2024
Excellent, professional staff, delicious Chinese /European breakfast, very good bed and pillows
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Guest User
Bamboo Comfort Room
Stayed in Jul 2024
Couples
2 review
9.0/10
Great
Posted on Aug 28, 2024
Really nice hotel with super clean, spacious and cosy rooms. We really enjoyed our stay there and would go back when in Beijing.
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Hhzingo
Bamboo Comfort Room
Stayed in Jul 2024
Family
5 review
6.0/10
Posted on Sep 4, 2024
Pros:location and price. Room is fairly large in this area. Staff seem deal with guest delivery very well, even though we don’t use this service.
Cons: staff are not well trained. They don’t do anything other than saying hello. We have baby pram in and out all the time. Those concierge staff never bother to open the door for us. They just standing there and looking…My check in experience was also awful as they couldn’t find my booking in the beginning and have to let me wait for almost 1 hour without any compensation. I have to contact trip.com with very poor internet reception….. Breakfast has good range but nothing is delicious…..
Overall this hotel is fine given this price, but I probably won’t choose this hotel anymore. There are many good ones in town.
Response from Property: Dear Valued Guest,Thank you for your comments and we appreciate your suggestion very much. We are going to train our concierge staff again and try to improve our service standard. And we are very sorry about that. We will be pay attention to it and we are looking forward to stay us next time.Thank you.
Guest User
Cosmic Comfort Room
Stayed in Jul 2024
Couples
3 review
10.0/10
Outstanding
Posted on Aug 10, 2024
The hotel location is superb.
Many delicious food around it!!!
Hotel staffs are super friendly and helpful…
Will definitely come back again!!!
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Franca’s
Bamboo Comfort Room
Stayed in Jun 2024
Travel with friends
7 review
6.0/10
Posted on Aug 2, 2024
Basic hotel room. Low service. Food choice basic and average quality. Would not book this hotel again.
Response from Property: Dear valued guest, we are sorry to hear the comment about our hotel’s quality from yourside. During the summer holiday, we are very busy and try to provide high-quality service to every guest as well as we can. Please do undertand if we lost you. We would like to correct our mistakes if you may provide more details to us. Appreciete to you very much here at the first time to provide valuable comments to our hotel. We are sorry to bring bad experience to you this time. We wish you back again in the future and give us a chance to correct and provide the best service for you.
Guest User
Cosmic Comfort Room
Stayed in Oct 2024
Solo travellers
1 review
9.5/10
Amazing
Posted on Nov 9, 2024
Great location, very clean, excellent service, but WiFi is too slow.
Response from Property: thank you for your feedback.we are looking forward to stay us next time.Thank you.
Seh Kiat
Bamboo Comfort Room
Stayed in May 2024
Solo travellers
23 review
6.0/10
Posted on Jun 13, 2024
Nice designed room but flawed execution.
The wash basin cannot be accessed for any maintenance or repairs.
Water pressure in the shower was passable after maintenance came.
The hairdryer in the room overheats very very quickly. Housekeeping came with another but it was the same.
I stayed for 3 nights and after the 1st night the WiFi slowed to a crawl. I mentioned it but to no avail.
The bottled water supplied could only be opened with brut force by the maintenance guy. I had to get the daily replacements preopened by the maintenance guy before leaving them in the room.
Response from Property: Thank you very much for your valuable suggestions to us. We will try our best to improve our service quality as per your comments and appreciate your advice again.
tgshore
Bamboo Comfort Room
Stayed in Apr 2024
Couples
3 review
10.0/10
Outstanding
Posted on Jun 2, 2024
My second review for this hotel from the same holiday - it was so good that when returning to Beijing we cancelled our booking with another hotel and rebooked here - I guess that says it all. We didn't eat here or really use the facilities (gym etc.), so I'm afraid I can't comment on those but if they're as good as the rest of the hotel - I'm sure they're excellent.
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Guest User
Bamboo Comfort Room
Stayed in Mar 2024
Couples
20 review
9.5/10
Amazing
Posted on Apr 25, 2024
Everyone is so friendly and responsible, really close to everything you need. However the mattress seems a bit old as you will notice a person shaped concavity therefore doesn't support the back very well.
Response from Property: Thanks for your staying. It‘s our great honor to provide you with a wonderful experience. We look forward to your coming in next time.
Guest User
Bamboo Deluxe Room
Stayed in Jul 2023
Couples
38 review
8.5/10
Very Good
Posted on Aug 21, 2023
Location is really great, perfect view on the hutong around. Breakfast is simple. Staff can speak a bit English.
Response from Property: Thank you for your staying and feedback. We do apologize for the inconvenience and look forward to your coming in next time.
Prince of Troy
Cosmic Comfort Room
Stayed in Jun 2023
Business travellers
13 review
9.5/10
Amazing
Posted on Jul 20, 2023
Good short stay, only complaint is how long the elevators too considering there are no accessible stairs...
My 2nd time, would definitely return again. Good for business and short stays, great location.
Nearby restaurants are excellent.
Response from Property: Thank you for your staying and feedback. We do apologize for the inconvenience and look forward to your coming in next time.