52, Lorong Berjaya 5, Bandaran Berjaya, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
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1 night
Guest Reviews of Valley Hotel
7.9/10
Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities7.7
Service7.8
Cleanliness7.9
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All reviews(63)
Positive reviews(51)
Reviews with photos/video(23)
Awesome stay(11)
Great service(11)
Great location(8)
Too noisy(5)
Negative reviews(12)
ayman hans
Deluxe Queen Room
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on Jun 1, 2025
The hotel is good. The facillites also fine but if they provide a telphone and cupboard will more perfect. Got a lot of restaurant around the hotel and the laundry is Just near the hotel. Counter service also helpful. I definitely will Come to stay at this hotel again. Fully recommended.
ESTHER KWE
Deluxe Queen Room
Stayed in Apr 2025
Business travellers
1 review
4.0/10
Posted on May 8, 2025
I had a bad experience compared to other budget hotels. As a general rule, if guests leave behind any belongings, regardless of their value - the hotel management should inform the guest. Unfortunately, the customer service here was extremely poor. When I called to check if I had left a set of pajamas, I was shocked to hear that the housekeeping staff had likely thrown it away because they assumed the guest didn’t want it anymore. What kind of service is that?
When I asked for more details, the front desk staff told me they found "a black T-shirt in torn condition" - what kind of response is that? Other hotels would at least contact the guest to reconfirm before discarding anything. Very disappointing experience. This was my first visit, and definitely my last. Not recommended.
Habib Bachmid
Deluxe Queen Room
Stayed in Dec 2024
Solo travellers
61 review
6.5/10
Posted on Feb 1, 2025
Rates consider expensive for budget hotel
SeaMonster
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
39 review
6.5/10
Posted on Oct 20, 2024
Just a comfy bed nothing much to praise. TV not functioning well. Slow water pressure. Sticky floor
Guest User
Deluxe Single Room
Stayed in Feb 2025
Solo travellers
2 review
9.5/10
Amazing
Posted on Mar 9, 2025
Perfect price performance. Location is very good. Very good staff. Cheaper than many hotels around.
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Couples
1 review
8.5/10
Very Good
Posted on Feb 3, 2025
i really like , i like room service is very clean and the hotel comfortable ☺️ the reception also is good
Anonymous User
Deluxe Twin Room
Stayed in May 2024
Business travellers
17 review
10.0/10
Outstanding
Posted on Jun 16, 2024
It was a pleasant stay .. it was my 2nd time staying here.. after this whenever i come to KK this hotel will be my choice
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on May 11, 2024
the service everything was good, the receptionist is also very polite and helpful definitely Valley Hotel is recommended 10/10 <3
Aminuddin
Deluxe Single Room
Stayed in Feb 2024
Business travellers
4 review
9.0/10
Great
Posted on Mar 26, 2024
Everything is ok except the water in the bathroom is not fast and also the internet system is not satisfactory
AnisAMA
Deluxe Queen Room
Stayed in Jan 2024
Solo travellers
5 review
8.0/10
Very Good
Posted on Feb 29, 2024
Front office staff was so helpful. The room is nice but the bedsheet has a lot of stain. Needs to be clean thoroughly. Aircond functioning well. Location just nearby everything that i need. Should consider tea or coffee in the room. They only provide mineral water
Anonymous User
Deluxe Queen Room
Stayed in Jun 2024
Solo travellers
3 review
10.0/10
Outstanding
Posted on Sep 24, 2024
this hotel provides a convenient and comfortable experience for travelers. One of the standout features is their luggage storage service, which allows you to securely store your bags if you arrive before the check-in time. This thoughtful service enables guests to enjoy their time exploring the city or relaxing without worrying about their belongings.The hotel’s staff are helpful and accommodating, ensuring that your stay is as smooth as possible. The atmosphere is relaxed, making it easy to unwind while waiting for your room to be ready. recommended!
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Family
2 review
9.0/10
Great
Posted on Sep 22, 2024
Hotel ok,cantik,bersih,,cuma bahagian reception staff selalu xda
Bernice Chin-Langshaw
Deluxe Queen Room
Stayed in Apr 2024
Solo travellers
8 review
8.0/10
Very Good
Posted on May 23, 2024
Comfortable bedding and good size for a budget hotel. Ticketed parking available in front of hotel in the hotel. Outside noise can be heard til late night though as a few pubs nearby. But overall ok for one night stay.
muhamad shahrul
Premier Twin Room
Stayed in Apr 2024
Travel with friends
24 review
8.0/10
Very Good
Posted on May 31, 2024
Great value for money..A lot of restaurant nearby..Dobi and supermarket is just walking distance