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9.6/10
Amazing
FFeiliziyoudaocaobinThe views are absolutely stunning! Sitting on the balcony, watching the rain turn into sunshine, and then seeing the sunset – it was incredible to experience such changing weather. The gym is also great, fully equipped. Best of all, the hotel has its own pier, so you can depart directly from the hotel for Komodo National Park!
AAolifudaxiaojieReally liked it. I stayed in a villa for 1400 [currency, presumably local like IDR], and while it wasn't huge, it was beautiful and even came with a floating breakfast. Overall, the breakfast can't compare to Ayana's, but the accommodation offers good value for money. The laundry service was quick; my clothes were washed and returned to the room within three or four hours. Food deliveries aren't allowed in, so you have to pick them up yourself at the main entrance. The spa was just okay, more expensive than Canggu's and the technique wasn't as good. If you're just looking for a place to stay, I'd definitely recommend it.
GGuest User⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay at Crowne Plaza Labuan Bajo, IHG
Our stay at Crowne Plaza Labuan Bajo was truly the best we’ve ever experienced. From the moment we arrived, we were welcomed with such genuine warmth and open hearts that it immediately felt like home. Every member of the team was exceptionally polite, attentive, and incredibly hospitable — the kind of service that leaves a lasting impression.
The location itself is brilliant, offering the perfect blend of comfort, convenience, and the natural beauty Labuan Bajo is known for. Throughout our stay, the staff went above and beyond to ensure we were comfortable and well taken care of. Their kindness and professionalism added so much joy to our trip.
Honestly, this is the best property we’ve had the pleasure of staying at, and I would wholeheartedly recommend it to everyone. Thank you so much to the entire team for the grand and heartfelt welcome — it made our stay truly special.
I would recommend this place to closest friends and family!
GGuest UserBeautiful boutique hotel, attentive staff. The hotel grounds consist of a beautiful green garden with a free form pool that looks out to the sea. Very relaxing to just chill and do nothing by the pool. Spacious rooms and windows look towards the sea for beautiful sunsets.
However, breakfast buffet needs improvement taste wise. Although there is variety, it is far from delicious. Tasteless fried rice, noodles, and pastries that a doughey. Even the jam spread provided comes out chunky like a hard jelly. Room shower water pressure is on the weaker side. Hotel is a 20 min walk to tourist street in town, which is ok in bright daylight but a little scary at night as the streetside is dark , quiet and walkway flanked by shrubs and tall grass.
GGuest UserPros:
1. The staff were incredibly enthusiastic and provided excellent service.
2. There's a private snorkeling area, which was a great experience, especially since we didn't book a liveaboard.
Cons:
1. No internet, no internet, no internet! Apart from a few rooms on the hilltop, most rooms have extremely poor mobile signal (you can barely receive messages). WiFi is only available at the front desk. The management's excuse is that they ”don't want external noise to disturb guests,” but it's one thing if I have it and choose not to use it, and quite another if I need it and it's not available. If you need to stay consistently connected, this hotel is definitely not for you.
2. Prices are quite high. Since it's on a private island, a slight markup is understandable, but sometimes the prices are ridiculously high. For example, the hotel organized a beach buffet for 700k Indonesian Rupiah, which is about 300+ RMB after tax. The seafood options were only grilled shrimp, squid, and fish (the first two were served very slowly), and the only meat was grilled chicken skewers. In contrast, on the main island, we bought two large lobsters, two mantis shrimp as thick as a woman's arm, and even got two free squids, all for just over 700 RMB.
JJulia_OtterandAlpineA really nice little hotel in Labuan Bajo. A bit out of the way of the town centre (10 minute drive or hofur walk), but Grab bikes are inexpensive and readily available. They organised a free airport pick up which was really handy and a great perk. Staff are really lovely and helpful. The outdoor space is lovely and the pool is also great. It could do with having someone clean it each morning to collect everything that falls from the trees but otherwise it was still a great facility. Our room was very quirky in its decoration but it was comfortable, clean and had hot water. They also have bag storage at reception which was very useful. Breakfast was a small buffet and was good. Good for a night or 2 before a boat trip to Komodo!
GGuest UserBooked the room with the single bed which was small. The bathroom is also tiny and showering will cause the toilet and sink to become wet. The room was near the road and reception so there was traffic noises and people talking loudly outside early in the morning. The pluses were that there was a water dispenser conveniently outside the room and it is a great location within walking distance of lots of eateries.
DDmitriiOAn excellent hotel where everything is thoughtfully arranged for a comfortable stay. The rooms and the entire property were very clean and well-maintained — everything looked neat and pleasant. The water in the shower was always running well, and there was consistently hot water, which is especially appreciated after a long day.
A special thanks to the staff: kind, smiling, and always ready to help — you can really feel that they care. We were especially impressed that they prepared breakfast earlier than usual for us because of our early tours — a small gesture, but it says a lot about their attention to guests.
At night, it was quiet and peaceful, nothing disturbed our sleep, and the room had a cozy atmosphere. The grounds are beautiful and green, clearly well looked after. We were very satisfied with our stay and would gladly recommend this hotel to our friends. Truly well done!
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