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9.2/10
Great
LLina Student EspinosaExcellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.
DDaNice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.
GGuest UserThe room is very good, each room is invincible sea view, breakfast is good, there are many good restaurants around. There is a good beach. Most staff communicate in English.
CCHIKICHIMOLKISMis felicitaciones para todo el personal, nos sentimos como en casa, llegamos el dia que cumple mi esposa y decoraron la habitación, se les agradece el detallazo!
La atención del restaurante súper bien, su bufet muy rico.
Todo estuvo excelente
A todo el equipo de Park Inn Radisson los felicito.
Muchas gracias por sus atenciones.
GGuest UserAt our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
GGuest UserThe service is normal in general, with exceptions, such as excellent valet parking (they charge you extra for this service, $100 a day), but the one who prepares the omelettes is bad. The food is good, at least what I chose, the zarandeado was exquisite. The pool is generic, not the best. I think the internet is good.
The worst are the rooms, mattresses in terrible condition, and rusty hotel accessories.
They have sales agents to sell you hotel nights, ignore them, this is in very bad taste, they trick you into giving you 3 nights as a gift, which is a farce, they are just trying to sell you.
CCarmen Yesenia PerezThe hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
GGuest UserHotel limpio, bonito, junto a la playa, buen servicio, agua caliente baño y camas comodas, las almohadas un poco duras, desayuno que incluyó mi reserva no fue tan bueno, es mejor comer fuera si quieres algo especial, pero para algo simple y ahorrar esta bien. Tiene alberca y spa, cerca del acuario y personal super amable y eficiente.
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