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Posted on Jun 1, 2026
Guest UserOverall, I had a good stay at the hotel. The property is beautiful, the room was comfortable, and most of the staff were friendly and helpful.
However, there were two issues that significantly affected my experience.
First, the hotel charged a very large security deposit of approximately AED 1,600 for a two-night stay. This amount was charged to my card without a clear explanation during check-in, and I was not informed in advance about the size of the deposit. As of writing this review, I have still not received the amount back. Better communication and transparency regarding security deposits would be greatly appreciated.
Second, the housekeeping service was disappointing, especially on my checkout day. I requested ice cubes three separate times and only received them after approximately 1.5 hours. In general, whenever I requested something, it took a long time to arrive, and I had to repeatedly follow up with the staff.
That said, I would like to sincerely thank Carolyn Muimi for her professionalism and support during my checkout process. She took the time to assist me, address my concerns, and promptly send an email to the finance department regarding the refund of the security deposit. Her assistance was greatly appreciated and left a positive impression.
While I enjoyed the hotel overall and appreciated the facilities and atmosphere, I believe improvements are needed in guest communication regarding deposits and in the responsiveness of the housekeeping team.
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Price per night from:DKK 1,319
Posted on Jan 23, 2026|Two Queen Room With City View And Balcony
lshukaily⭐️⭐️⭐️⭐️⭐️ Excellent Stay – Highly Recommended
I had a wonderful stay at InterContinental Muscat Hotel from 21st to 23rd January. From the moment we arrived, the experience was smooth and pleasant.
Check-in was quick and efficient, and the hotel has a very nice, welcoming scent throughout the lobby and common areas. The room was clean, comfortable, and well maintained, and the bathroom was spotless.
The pool area is great, with different depths (1.1 m and 1.3 m), plus a dedicated kids’ pool around 30 cm, which makes it ideal for families as well. One of the highlights is the direct access to Qurm Beach, which is a big plus.
Breakfast was enjoyable with a good buffet selection, and the staff throughout the hotel were very friendly, professional, and always willing to help.
Overall, a great stay and a classic, reliable 5-star experience in Muscat. I would definitely recommend it and would happily stay again.
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Price per night from:DKK 693
Posted on Mar 26, 2026
Haiyan Ma
Our favorite place in Muscat! Especially great for families who enjoy peace and quiet. The location is convenient and the service is excellent. The rooms are also very comfortable. We'll definitely be staying there again next time.
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Price per night from:DKK 434
Posted on Feb 20, 2026
Guest User
The hotel boasts a French romantic style, exuding a retro charm upon entry. Despite its age, it's well-maintained, and the rooms are spacious. Before going to bed, we discovered the bathroom fan was very loud. We contacted the hotel for repairs, but the technicians couldn't resolve the issue. The front desk stated they were full of rooms of the same category and could only offer a lower-category room. Therefore, we were forced to contact Ctrip customer service at 3 AM to coordinate with the hotel manager. Ultimately, the problem was resolved with a room upgrade. While the front desk's handling of the situation was flawed and may have shown some discrimination, Ctrip customer service was very helpful. It's important to stand up for your rights when facing problems. The hotel swimming pool is currently open, with a small door leading to the public beach. Room facilities are complete, and the breakfast is average.
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Price per night from:DKK 742
Posted on Nov 28, 2024
zake6
Decent hotel, rooms were big for nothing really cheap and plain decor fake marble tiles room interior was not matching the hotel price or downstairs lobby, for the price of hotel all amenities and mini bar was chargeable also price of breakfast was not worth the money, the dressing table was a joke unusable plugs socket on dressing table, huge construction site outside the hotel only attraction was the 5 star restaurants on site keep your wallets loaded 😉
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Price per night from:DKK 1,670
Posted on Feb 9, 2026
The Travel Guy
Excellent location, many restaurants Shisha bar nearby, also is in the middle of everything. To all attraction everything is within 30 minutes taxi including airport. If you want to do boat trip or see activity, maybe it’s better to leave closer to the port. Before us the extra 20 minutes on a taxi is not a problem.
Very clean, very spacious, providing quiet luxury vibe. Breakfast is a little bit smaller selection than I expected, but the food quantity is good.
The room is very spacious and comfortable layout, the best bed I’ve ever slept on in any luxury hotel.
Only problem I had was in the room, they might need to do some quality checks, a lot of appliances does not work, for example the steamer didn’t Work, need the time to change it, also scale doesn’t work, it doesn’t read a matter for me but everything adds up just a small little disappointment.
On the first night, there’s some really loud noises from the air-conditioning throughout the whole night, raise this in the morning, second day afternoon already fixed it. It was a quick fixing, but I would have expected the room wouldn’t have such noises when I check in.
The spa is amazing!! highly recommended to do at least two hours treatment, this is definitely one of the best spa experience in any hotel.
Servicing overall is very good, specially the room cleaning stuff super friendly, the ladies in the spa also very nice, everyone on the servicing are super friendly, helpful. Just a front desk reception with a little bit of colder attitude.
Facility wise is enough, good size pool not the biggest but is enough. Unlike most of the luxury hotel,This MO hasn’t got their own private beach, it’s a beachfront property, however they have a small sessions on the beach with hotels own beach chair for the guest.
Is not a usual larger luxury resort, only 150 rooms, I will say the facility is okay but I would expect a little bit more. Also, there is no information to pre-book any activities or any special activities going on in the hotel unless you ask.
Pool size service m may be need a little bit of improvement. The stuff is very nice to lay down the towel the moment you reached the pool or the beach area. But this level of hotel should automatically bring some water, ice bucket, or sunscreen available to the seat. They are sunscreen only laying around at certain spot and you need to stand and use it.
Overall experience has been amazing, also it is top three best and luxurious hotel in muscat. But for this price everyone will expect a little bit more. I’d definitely rate 8.5/10 of the 3 days stay here.
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Price per night from:DKK 1,618
Posted on Apr 5, 2025
Guest User
Hotel location was great in the middle of everywhere. Furniture was well maintained beds were comfy. Swimming pool was small but my kids enjoyed it. The only disadvantage was staff. We only sow the lady for check in honestly she was polite but no welcoming no one to help with baggage no one in the reception most of the time. House keeping was horrible they don’t change linens even it was dirty and torn. I had to call them to change it. The carpet was wet and they didn’t do anything even they don’t clean tables. Price was reasonable for the location only and having connected rooms was great for my children.
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Price per night from:DKK 327
Posted on Aug 16, 2025
Guest User
We stayed in this hotel for four nights and were very satisfied. The service, hygiene and environment were all very good, and the transportation was also very convenient.
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Price per night from:DKK 236
Posted on Dec 7, 2024
Guest User
Simply amazing! We loved every second of our stay at The Chedi! The staff was really, really friendly and attentive and we felt 100% welcome and seen. The architecture was stunning, the three different pools left us breathtaking and breakfast was outstanding as well. We would definitely return and can 100% recommend to stay here, relax and unwind :)
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Price per night from:DKK 1,338
Posted on Oct 9, 2025
Guest User
We had a wonderful stay at the Radisson Collection in Muscat. From the moment we arrived, the reception team provided excellent service and made us feel very welcome.
During our stay, we visited Qureshi restaurant, where both the food and service were amazing. A special thanks to Ashwani, who gave us excellent recommendations that made the experience even better.
We also dined at Omny restaurant, where the chefs did a fantastic job preparing seafood exactly as per our request. The staff, especially Sonia and Amir, were warm, attentive, and looked after us throughout the meal. We also appreciated the hospitality from the manager, Shiva, which made the experience even more memorable.
The only area that could be improved was the breakfast service. Unfortunately, the staff did not seem very engaged or friendly, even though the restaurant was not busy at the time.
Aside from breakfast, everything else about our stay—from the reception to the restaurants—was outstanding. We truly enjoyed our time at the Radisson Collection and look forward to returning in the future.
Thank you once again ..
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Price per night from:DKK 517