3-Star Hotels in Muscat

This hotel offers great value for money, located right in the city center with convenient parking. The facilities are quite new, breakfast is good, and the service is excellent. We had a very comfortable stay. I've already recommended it to friends traveling to Muscat for Chinese New Year.

The room was quiet and clean, spacious and comfortable. The breakfast was good, and the dinner set menu, which included a drink, salad (or soup), main course, and dessert, was also very nice. Parking right in front of the hotel was very convenient.

It was unfortunate we couldn’t get to check in earlier because we arrived earlier so we stayed at the lobby for 9-10 hours despite many emails sent to give them a heads up. Overall our stay was decent. Breakfast was good and service was good too.

We needed a hotel for one night, so we tried to find ”economy” class option and chose this hotel. I guess it's quite challenging in Oman. I was a bit disappointed with the experience. The bedsheets and pillows are yellowish colour. So we slept on the duvet cover wearing our clothes. There was an insect on the pillow. Was it a bedbug, a baby cockroach or a mite, I have no idea, but that was awful. One of the windows was broken and open, so we had to sleep like that. There was no ”dunes” view like somebody wrote here. The windows are dirty. There are sanitary kits, slippers, 2 bottles of water, but all this don't outweigh the quality of beds. I have to say that the breakfast is delicious with some traditional dishes what is very interesting. Overall, there are, for sure, things to be improved in the rooms.

We stayed here for three nights, the counter is 24 hours, all the hotel staff are very polite, the two single beds are quite big, the bathroom shower water is large, very comfortable, breakfast starts at 5:30 in the morning, it is the earliest hotel I have encountered on this trip that can use breakfast.

Nice location in quiet residential area near beach. Hotel has limited parking on site. Public areas and rooms were clean. Receptionist tried to reduce to a single room from the double that I had booked. Pointed this out and was given a double ...... next to the lift, despite the hotel being practically. Poor soundproofing meant that I could hear every conversation in the corridor. Tried the pool which is on the second floor in the middle of the hotel. No towels available. I did ask a member of staff but none were forthcoming. Restaurant was empty and no bars were open as it was Eid. Service was polit and there was an extensive menu. Additional guidance on the menu explaining the dishes would have been helpful. Bar and restaurant downstairs also closed. Breakfast service staff were helpful and offered alternative options which were not laid out on buffet.

Booked this for our 1st time visit to Oman and we stayed here for 12 days. If you are only staying 2-3 days this hotel may be ok - but for longer stays I would not recommend. Positives: Great location if you like genuine Asian food - excellent cheap and mid-price restaurants within a few minutes walking distance - Indian Vegetarian and non-veg restaurants too. Mosque within walking distance Friendly helpful cleaning staff - most of them try their best to make your stay comfortable. Very big room sizes Good Wifi Comfortable beds. Free water bottles on request Fairly easy to get OTaxi within 2-3 minutes each time. Negatives: Mould in the bathroom, water leaks out of the shower onto the main bathroom floor - making a slip hazard No caddy in the shower to hold your soap or shampoo etc, so you have to keep bending down to the floor to get or put your shampoo bottle. Shower pressure was very very low - so no refreshing shower after a long day out. It was enough to wash your body but takes several minutes (water was hot OK). Some of the sockets in the room do not work - so you have to keep unplugging things to use something else. When we asked for an iron, the gave us a barely functional one with steam controls missing and no heat level markings so you are scared to use it in case you get a shock and/or burn your clothes. The 1st ironing board we were given belonged in the bin - I am not exaggerating - the cover to the board was ripped in multiple places, and bits of metal were sticking out - guaranteed to rip your clothes when ironing. The 2nd ironing board was new but the cover did not stay in place - so you spent twice as long constantly re-adjusting the cover than ironing your clothes. The hairdryer had a difference plug than the sockets in the room - luckily I had my own converter. The access card for our room door kept resetting every single day for the 1st 6 days. Every evening we come back, go up to our room and the card does not work - so we have to go back down again to get the card programmed. One on evening, I had to go up and down the lift 4 times - yes 4 times - because the lady on reception seemed to hear the number 3 when I say 2 - I don't know how to confuse room xx2 for xx3 - English is my 1st language and I speak at conferences, and with English speaking colleagues and clients around the word every working day. Even though, the first two times I went down the card actually had a sticker with the room number on it - but she still managed to program the wrong room number twice. On the 3 visit, she gave me a new card - but still programmed the wrong room number. On the 4th visit she finally said 'ah you mean xx2 not xx3' - and then she laughed and shared a private joke with her colleague. I got the feeling she was bored of the job and liked to play games with the hotel guests to cheer herself up. Eventually after 6 days of this, I complained to a male member of staff on the desk and he programmed the card once and it worked fine for the remaining days. The small fridge freezer remained on 24x7 - even on the lowest setting - so you heard the constant buzzing sound all day and night. It even froze and ruined some of our fruit which was in the fridge section and not in the freezer section. The batteries in the safety deposit box had corroded and you could not operate or program it. They gave us some keys for the safe, but they did not work properly - so we were scared to lock anything in the safe - in case you could not unlock it again - funny hah! The shampoo and shower gel bottles were called something like Eco wash - but they were almost always only half full - so you had to use a single bottle of each every time you showered - so we probably used at least 45-50 bottles between us during our stay - what a waste of plastic.

The hotel has a very good location — most of the main attractions can be reached by taxi in about 15–20 minutes, which is very convenient. The breakfast was excellent and very tasty, with a good variety. The local staff were extremely friendly, helpful, and genuinely kind — always ready to assist with a smile. I was pleasantly surprised with a complimentary upgrade to a Deluxe room, which made my stay even more special. Such gestures really make a difference. Overall, I highly recommend this hotel if you are staying in Muscat. Thank you for the wonderful hospitality!

Good location; big room; comfy bed. Outdated furniture and hotel in need of some renovation. Basic breakfast, but ok. Bedsheets were changed almost daily and room was cleaned daily, but every day we either didn’t get any towels or just one, even though we were 2 people. Had to ask for soap/shower gel and hardly got one; no shampoo at all; no hairdryer; TV not working.

We had a wonderful stay at this hotel in Oman. The staff were incredibly supportive, respectful, and always ready to help. Their kindness truly made our experience special and unforgettable. A special thank you to the receptionist and the bellman who welcomed us on arrival and helped with our luggage. He was very supportive and kind, making us feel comfortable from the very first moment. Thank you to the whole team for such a warm and memora