5-Star Hotels in Muscat

My husband and I just checked out of the Kempinski Muscat and wanted to express our gratitude. The breakfast was very satisfying, with a good variety and served fresh and hot, making us feel comfortable and at ease each morning. The staff were friendly and unobtrusive, which was perfect for older travelers like us. The hotel is situated on a stunning beachfront, and the interiors are understatedly luxurious, creating a tranquil and elegant atmosphere that was truly relaxing. A special thank you to the hotel team for the complimentary room upgrade and late checkout. These small touches really made our stay more relaxing and thoughtful, and were truly helpful. Thank you for your thoughtfulness. It was a quiet, comfortable, and memorable stay. If we return to Oman, we will definitely choose Kempinski again.

The hotel boasts a French romantic style, exuding a retro charm upon entry. Despite its age, it's well-maintained, and the rooms are spacious. Before going to bed, we discovered the bathroom fan was very loud. We contacted the hotel for repairs, but the technicians couldn't resolve the issue. The front desk stated they were full of rooms of the same category and could only offer a lower-category room. Therefore, we were forced to contact Ctrip customer service at 3 AM to coordinate with the hotel manager. Ultimately, the problem was resolved with a room upgrade. While the front desk's handling of the situation was flawed and may have shown some discrimination, Ctrip customer service was very helpful. It's important to stand up for your rights when facing problems. The hotel swimming pool is currently open, with a small door leading to the public beach. Room facilities are complete, and the breakfast is average.

Decent hotel, rooms were big for nothing really cheap and plain decor fake marble tiles room interior was not matching the hotel price or downstairs lobby, for the price of hotel all amenities and mini bar was chargeable also price of breakfast was not worth the money, the dressing table was a joke unusable plugs socket on dressing table, huge construction site outside the hotel only attraction was the 5 star restaurants on site keep your wallets loaded 😉

Excellent location, many restaurants Shisha bar nearby, also is in the middle of everything. To all attraction everything is within 30 minutes taxi including airport. If you want to do boat trip or see activity, maybe it’s better to leave closer to the port. Before us the extra 20 minutes on a taxi is not a problem. Very clean, very spacious, providing quiet luxury vibe. Breakfast is a little bit smaller selection than I expected, but the food quantity is good. The room is very spacious and comfortable layout, the best bed I’ve ever slept on in any luxury hotel. Only problem I had was in the room, they might need to do some quality checks, a lot of appliances does not work, for example the steamer didn’t Work, need the time to change it, also scale doesn’t work, it doesn’t read a matter for me but everything adds up just a small little disappointment. On the first night, there’s some really loud noises from the air-conditioning throughout the whole night, raise this in the morning, second day afternoon already fixed it. It was a quick fixing, but I would have expected the room wouldn’t have such noises when I check in. The spa is amazing!! highly recommended to do at least two hours treatment, this is definitely one of the best spa experience in any hotel. Servicing overall is very good, specially the room cleaning stuff super friendly, the ladies in the spa also very nice, everyone on the servicing are super friendly, helpful. Just a front desk reception with a little bit of colder attitude. Facility wise is enough, good size pool not the biggest but is enough. Unlike most of the luxury hotel,This MO hasn’t got their own private beach, it’s a beachfront property, however they have a small sessions on the beach with hotels own beach chair for the guest. Is not a usual larger luxury resort, only 150 rooms, I will say the facility is okay but I would expect a little bit more. Also, there is no information to pre-book any activities or any special activities going on in the hotel unless you ask. Pool size service m may be need a little bit of improvement. The stuff is very nice to lay down the towel the moment you reached the pool or the beach area. But this level of hotel should automatically bring some water, ice bucket, or sunscreen available to the seat. They are sunscreen only laying around at certain spot and you need to stand and use it. Overall experience has been amazing, also it is top three best and luxurious hotel in muscat. But for this price everyone will expect a little bit more. I’d definitely rate 8.5/10 of the 3 days stay here.

I initially booked this hotel for two days (21st-23rd), but due to unforeseen circumstances, I requested to postpone my stay by two days. After multiple negotiations where they repeatedly refused, Trip.com customer service had to intervene before they finally agreed to adjust the dates. The hotel environment is quite nice, but getting around is very inconvenient. It's far from tourist attractions, and taxis are expensive. There are no supermarkets nearby. This hotel is really only suitable for high rollers.

We had a wonderful stay at the Radisson Collection in Muscat. From the moment we arrived, the reception team provided excellent service and made us feel very welcome. During our stay, we visited Qureshi restaurant, where both the food and service were amazing. A special thanks to Ashwani, who gave us excellent recommendations that made the experience even better. We also dined at Omny restaurant, where the chefs did a fantastic job preparing seafood exactly as per our request. The staff, especially Sonia and Amir, were warm, attentive, and looked after us throughout the meal. We also appreciated the hospitality from the manager, Shiva, which made the experience even more memorable. The only area that could be improved was the breakfast service. Unfortunately, the staff did not seem very engaged or friendly, even though the restaurant was not busy at the time. Aside from breakfast, everything else about our stay—from the reception to the restaurants—was outstanding. We truly enjoyed our time at the Radisson Collection and look forward to returning in the future. Thank you once again ..