Becozy Self Check-in Hotel Basel an der Messe

Self check-in hotel, which was not user friendly. Multiple emails sent , but not check-in details. Hotel was very run down with strange furniture and a random dirty storage room in the penthouse suite....very strange. Curtains were not blackout and wi dows not preventing noise.

A little information for fellow travellers: If you are planning to stay here make sure you (a) get your Basel card and front door access code by email (b) Number 50 bus will take you from the airport to the main train station (free with your Basel card). Take the number 8 tram to Kaserne (the hotel is just 50 metres from this stop (again free with Basel card). C) You will need your front door code to enter the lobby and you will need a qr code or be cozy booking reference to get your room ( If you book with Hotels . Com you will NOT be sent either. You MUST get in touch with Be cozy in advance to get this reference. To be fair, their live chat and email responses are quick. Once in, the room is basic but the bedding, towels etc are clean. The heating and shower are great. Location wise the hotel is just across the river from the old town and there are a few very nice restaurants nearby.

We really loved the concept of this hotel (? - It kind of sits somewhere between a hostel and a hotel) and it really didn't feel like a hotel, either. With the windows closed, you don't hear much if anything of any street noise; we couldn't hear anything from neighbouring rooms. The only issue we had was checking in, but it seemed that the problem lay in not having booked directly through becozy - a vital piece of information for the check-in wasn't forwarded by **********. But the people working the hotline were super friendly and helpful and we got there eventually. Would definitely stay again. Also: We highly recommend the vegetarian restaurant next door - it was so good, we ended up spending about double what we had initially planned on. Totally worth it.

Communication regarding how to check-in (even enter the building) was not good. The assumption that we all have access to all our email accounts at all times or that emails happen instantaneously caused me big trouble. I was very lucky that my wife was home and that I could get a wi-fi signal so I could face time her and she was able to play middleman was the only reason i got in at all. It ****** and it took hours. There is no AC and the room temperature was sauna-like. Noise from the street was terrible as you had to leave the window open for the room to cool down at all during the night. I would not return, ever.

Good location, clean and bright room, comfortable bed, and descent bathroom. The common area is very cozy and well decorated, we spent a lot of time there. I would say good price for what you get, worth to try.