Jl. Sudirman, Sukajadi, Kec. Batam, Sukajadi, Batam Center, Batam, Riau Islands, 29432, IndonesiaView Hotel Details
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Radisson Golf & Convention Center Batam Guest Reviews
4.6/5
Great
204 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(204)
Positive reviews(202)
Reviews with photos/video(67)
Delicious breakfast(41)
Loved the view(20)
Offers pick-up/drop-offs(10)
Great swimming pool(10)
Perfect for kids(9)
Quiet & comfortable(7)
Delicious buffet(7)
Convenient for shopping(7)
Negative reviews(2)
Guest User
Deluxe Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Always the go to hotel whenever I go Batam. Service is excellent ! No regrets!
Marcus Xin Hao
Superior Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The staff was nice and everything was great! They even prepared a cake for our anniversary! Everything was pleasant and there was swimming pools and sauna that could be used! Located deep and inside so it’s quiet and peaceful.
I
Response from Property: Dear GuestThank you for your comments regarding your recent stay with us. We’re happy to know you enjoyed your visit. We look forward to seeing you again soonRegards
Guest User
Superior Room
Stayed in Mar 2024
Solo travellers
1 review
4.5/5
Great
Posted on Mar 30, 2024
The staff had provided good service, especially Ihman (or Ilman) who was patient and encouraging when briefing about archery on 29 Mar 24. Other than that, kudos to the golf and reception team who discovered that I left my handphone in the buggy and helped me looked after it at reception until I checked out.
Response from Property: Dear Guest,Thank you for sharing your review.I am glad to know that our overall service have made your experience a pleasant one. We appreciate your recognition of Ilham. I am sure he will be proud to read your compliment.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Regards,
Guest User
Superior Room
Stayed in Mar 2024
Solo travellers
7 review
4.5/5
Great
Posted on Mar 19, 2024
My second time here... and this time with my mum. Service and staff were very friendly and approachable, even for my mum who doesn't speak fluent English, they were all kind and friendly towards her. There were knocking noises randomly above the ceiling, and the staff is kind enough to arrange us for another room. Appreciates the help.
Only two issues which I find it annoying, first I saw guest in their tshirts or even non-swimmers use the swimming pool to soak their feet, and two of them even "play" in the pool without proper swimming attire. Well, I use the swimming pool (and gym) at the hotel and intended to use it, so when I saw the family with improper attire at the pool during my breakfast, made me change plan. I meant soaking their feet at the pool... and i had to swim in it. Besides, the painter has been there for 2 days? Smelling turpentine during swimming after every stroke.. can be quite unpleasant. Gym facilities are good, and had quite a crowd compare to other hotels ive been to. However, I guess the air-conditioning of the room can be better, as the weather are getting warmer, the heat can be strong after an workout.
What I really like is the play room for children, and the view in the morning. Breakfast is good, lots of varieties.
Response from Property: Dear GuestThank you for taking the time to give us your feedback regarding your stay. I have shared your feedback with our leadership team to ensure that the problems you encountered will be addressed immediately. I do apologize for not meeting your expectations during your stay.Regards.
Czarina Solomon
Deluxe Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 31, 2024
Excellent stay! Thank you to Sri and the whole team of Radisson!
Response from Property: Dear Czarina Solomon,Thank you for sharing your review.I am glad to know that our overall service have made your experience a pleasant one. We appreciate your recognition of Sri. I am sure she will be proud to read your compliment.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Regards
Jia Hui
Superior Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
A very nice and comfortable hotel to stay in! My boys love the hotel breakfast!
Chee Sian
Deluxe Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The breakfast buffet was excellent and the staff were all very friendly and helpful! The kids had a good time at the playroom, swimming and playing archery. The private transfer service to the major malls were also very convenient.
Response from Property: Dear Chee Sian,Thank you for your comments regarding your recent stay with us. We’re happy to know you enjoyed your visit. We look forward to seeing you again soonRegards
Kat Razaly
Superior Room
Stayed in Dec 2023
Family
3 review
3.7/5
Posted on Mar 3, 2024
location is further out, but pretty ok if you have a driver. breakfast spread was great, huge variety. rooms are decently sized but cleanliness can be improved.
Response from Property: Dear Kat RazalyThank you for taking the time to give us your feedback regarding your stay. I have shared your feedback with our leadership team to ensure that the problems you encountered will be addressed immediately. I do apologize for not meeting your expectations during your stay.Regards
Tung Lam
Superior Room
Stayed in Dec 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Dec 21, 2023
The resort location is near central Batam, accessible to many places of interest. It's modern and clean, and the Christmas decoration was lovely! The staffs are helpful and friendly, I lost my pouch during my stay and they were extremely helpful to retrieve it for me. Only downside is maybe the breakfast buffet could be better. There is great variety, but the quality leaves things to be desired.
Response from Property: Dear Tung LamNgunyen Thank you for taking the time to share your feedback from your visit to Radisson Golf & Convention Center Batam. We are delighted to read from your review that you enjoyed your recent stay with usPlease accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.We look forward to seeing you again soonRegards
Wantian
Deluxe Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 22, 2024
Good amenities and staff are very attentive and friendly.
Repeat customer and will definitely return and recommend.
Skylizard
Deluxe Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Quiet environment, clean room, friendly & helpful hotel staff, nice food in restaurant. Recommended Nasi goreng. Overall their dish give surprises.
Response from Property: Dear Skylizard,Thank you for taking the time to leave a review following your recent stay with us. We are so glad you enjoyed the whole experience during your stay. We look forward to welcoming you back soon.Regards
Youdaobao
Superior Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Between Batam centre and Nagoya, which is great if you would like to have a stay away from the busy area but not too far away from these places. Hotel staff are friendly and helpful, the restaurant reception was thoughtful to ask if we would like to have some more coffee or tea for take away. However, breakfast can be better.
Response from Property: Dear Youdaobao Thank you for taking the time to leave a review following your recent stay with us. We are so glad you enjoyed the whole experience during your stay.We look forward to welcoming you back soonRegards
Guest User
Superior Room
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Dec 3, 2023
I recently booked a room at Radisson Golf and Convention Center for a short vacation with my wife to celebrate her 65th birthday. We stayed from December 1st to December 3rd. The check-in process was swift, and the staff were excellent and very friendly.
On the morning of my wife's birthday, during breakfast, the FB Team surprised us by presenting my wife with a birthday cake. The whole team gathered around and sang the birthday song, with the chef playing the guitar. It was such a heartwarming gesture that made my wife's day very memorable.
I would like to take this opportunity to express my gratitude to all the staff at Radisson, especially the FB team, for going the extra mile to make our stay so special. The level of service and the attention to detail truly exceeded our expectations.
Thank you, Radisson Golf and Convention Center, for making our stay unforgettable!
Source: Tripadvisor
Response from Property: Dear Guest Thank you for taking the time to leave a review following your recent stay with us. We are so glad you enjoyed the whole experience during your stay.We look forward to welcoming you back soonRegards
TravelLover88
Superior Room
Stayed in Jan 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Raddisson is batam top hotel. Pricy but totally worth every cents.
Response from Property: Dear TravelLover88Thank you for your comments regarding your recent stay with us. We’re happy to know you enjoyed your visit. We look forward to seeing you again soonRegards
Guest User
Superior Room
Stayed in Nov 2023
Family
16 review
4.7/5
Amazing
Posted on Nov 26, 2023
Great Relaxing Hotel for the Price. The staff are really very very friendly - Aida, Daniel and Lucky! The breakfast spread is good. They should sell the hotel scent as well. The whole atmosphere doesn’t feel like a 4-star hotel. The Hotel should package golf for beginners as part of the activities so it’s befitting of its name. Try the night market saturday night buffet - Fish, Crab, Squid are so fresh !! They even offer Kueh Lapis delivery and shuttle buses to shopping centers are available. Overall a very excellent choice for short getaway
Response from Property: Dear Guest,Thank you for your comments regarding your recent stay with us. We’re happy to know you enjoyed your visit. We look forward to seeing you again soonRegards