Beijing Panjiayuan Shilihe Atour Hotel

Beijing Panjiayuan Shilihe Atour Hotel Reviews

Beijing Panjiayuan Shilihe Atour Hotel

No.27 Huawei Li, Panjiayuan Street, Chaoyang District, Beijing, Chaoyang District, Beijing, ChinaView Hotel Details
Beijing Panjiayuan Shilihe Atour Hotel
Beijing Panjiayuan Shilihe Atour HotelBeijing Panjiayuan Shilihe Atour HotelBeijing Panjiayuan Shilihe Atour Hotel
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Guest Reviews of Beijing Panjiayuan Shilihe Atour Hotel

9.8/10
Perfect
1590 review
Verified reviews
Location9.8
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(1590)
Positive reviews(1569)
Reviews with photos/video(232)
Friendly front desk staff(153)
Delicious breakfast(137)
Large rooms(91)
Easy to get around(81)
Perfect for business trips(57)
Would stay again(44)
Close to metro(17)
Awesome gym(10)
Negative reviews(21)
Guest User
Executive Queen Room
Stayed in Sep 2024
Business travellers
23 review
9.7/10
Amazing
Posted on Oct 11, 2024
Service: The hotel's service is pretty good. Staff will greet you when entering and exiting the hotel. Environment: The environment is good, the room is very spacious, and the overall feeling is relatively comfortable Hygiene: Hygiene is also relatively clean Facilities: The overall facilities are good and relatively new. Disadvantages: The door lock of the room is a bit old and difficult to twist. There is water leakage under the shower room. As shown in the picture, the floor mats are soaked. I don’t know if this is the case in every room. Overall experience is good
Original TextTranslated by Google
Response from Property: "Dear guest: Thank you for your support and love for Atour Hotel! Even though you are separated by the screen, you can still feel the warmth, just because of the support and affirmation you have given us. The continuous pursuit of excellence is our service goal, and we serve you with heart Doing things and serving with love is our purpose. When we impress you with our quality service, it is also the best encouragement for us. We will always be committed to creating a warm and comfortable living environment for our guests, and we look forward to your visit again. .
Huahua7427
Executive Queen Room
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 4, 2024
Service: The guys at the front desk are very enthusiastic and friendly. I feel Beijing's welcome and enthusiasm for foreign tourists. Facilities: There is Metro Line 10 within ten minutes of the new hotel, making travel convenient. The hotel provides free water and drinks every day. If you finish drinking, please tell the front desk or the waiter who cleans every day will help you replenish it. You can watch CCTV and Beijing local stations by turning on the TV. Unlike other city hotels where you have to pay extra for everything you want to watch, it is also very convenient to cast the screen on your mobile phone. Environment: The hotel lobby, restaurant, and rooms are clean, bright, and comfortable. The room I booked is particularly spacious and has plenty of room for movement.
Original TextTranslated by Google
Response from Property: "I don't understand why my heart chooses you. I have met thousands of people, but in the end you are the only one left to accompany me." Life is full of coincidences, and two parallel lines will intersect. One day, I don’t understand the regrets of the past or the surprises of the future. I only know that I met you in Yaduo, Shili River, Panjiayuan. I am so lucky. Duoer is always by my side.
Guest User
Guestroom (Double Bed)
Stayed in May 2024
Other
1 review
10.0/10
Outstanding
Posted on Jun 18, 2024
I often stay in this hotel. I go far away, but I still want to stay here. The girls and boys at the front desk provide very good service. The newly opened hotel has large rooms and good facilities. The sea is very clean and they helped upgrade the room. , there is a free parking basement, and it is very convenient to go out. Turn left when you go out and there is a subway 3,400 meters away. It is a very good hotel.
Original TextTranslated by Google
Response from Property: Hello, dear family! Thank you for choosing and recognizing Duoer's family. Duoer is also very honored. We are willing to always uphold our original intention, bring the warmth of home to all guests, and provide a moment of rest for the tiring journey. We firmly believe that good reputation must come from the most sincere satisfaction of our guests. Your sharing of details is our best advertisement! Spring is blooming and we hope to meet you again. Hope to see you next time!
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Jun 1, 2024
I went back to China for a layover in Beijing, but on the second day after arriving in Beijing, I suffered from heat stroke due to the strong Beijing sun. I returned to the hotel feeling uncomfortable and weak. Since I hadn’t even had time to activate the domestic takeout app, I asked the front desk how to get to the nearest pharmacy. The lady at the front desk asked me if I was feeling unwell. They had a medical kit, but it turned out that there was no Huoxiang Zhengqi Liquid for heat stroke. Look. I wasn't feeling well, so he used his takeout software to buy me medicine, and he also brought me some extra water, and the tip was refunded. I have been studying abroad for five years, and I am really impressed by the concern from people outside my family in China. I will ask my family and friends more about good hotels like Amway. See you next time.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your recognition of us. Dear, Xiaoduo will tell you quietly~ Atour has super five-star service and facilities~ Atour's decoration style is simple and fresh, and the most important thing is that Atour attaches great importance to quality. and details, striving for perfection~ The decoration is mainly made of logs, which is more simple and natural. Cleanliness and tidiness are the first prerequisites to provide guests with good staying conditions. They must be clean and tidy~ We welcome you to come to Atour often. Sit, chat, drink tea, read a book... Be sure to come often~
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
1 review
10.0/10
Outstanding
Posted on May 18, 2024
The girl and brother at the front desk were very helpful and enthusiastic. They introduced nearby attractions and food. They also took the initiative to help upgrade the family room. The children liked it very much. The room was very clean and the facilities were new. The hot water was stable and the mattress was very comfortable to sleep on. , it’s a two-minute walk near the Antique City. It’s very convenient and very quiet at night. Like it!
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your recognition of us. Dear, Xiaoduo will tell you quietly~ Atour has super five-star service and facilities~ Atour's decoration style is simple and fresh, and the most important thing is that Atour attaches great importance to quality. and details, striving for perfection~ The decoration is mainly made of logs, which is more simple and natural. Cleanliness and tidiness are the first prerequisites for providing guests with good staying conditions. They must be clean and tidy~ We welcome you to come to Atour often. Sit, chat, drink tea, read a book... Be sure to come often~
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Other
3 review
10.0/10
Outstanding
Posted on May 12, 2024
The service in the hotel is really great. We originally booked a large bed with children. Miss Tangdou at the front desk saw that we had children with us and upgraded us to a twin room. She also gave my baby a small toy. He said I really like this place. I will stay here again next time. In addition, the room is really large, and it has smart guest control, breakfast and gym facilities. It’s a great hotel.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your recognition of us. Dear, Xiaoduo will tell you quietly~ Atour has super five-star service and facilities~ Atour's decoration style is simple and fresh, and the most important thing is that Atour attaches great importance to quality. and details, striving for perfection~ The decoration is mainly made of logs, which is more simple and natural. Cleanliness and tidiness are the first prerequisites for providing guests with good staying conditions. They must be clean and tidy~ We welcome you to come to Atour often. Sit, chat, drink tea, read a book... Be sure to come often~
Guest User
Executive Queen Room
Stayed in Apr 2024
Family
1 review
10.0/10
Outstanding
Posted on May 3, 2024
It's clean, the room is quite big, the windows are transparent, and the TV is big. It is a 10-minute walk from the subway entrance and not far from popular attractions. The service is very good, the mattress and pillows are so comfortable!
Original TextTranslated by Google
Response from Property: "Dear guest: Thank you for your support and love for Atour Hotel! Even though you are separated by the screen, you can still feel the warmth, just because of the support and affirmation you have given us. The continuous pursuit of excellence is our service goal, and we serve you with heart Doing things and serving with love is our purpose. When we impress you with our quality service, it is also the best encouragement for us. We will always be committed to creating a warm and comfortable living environment for our guests, and we look forward to your visit again. .
Guest User
Executive 2-bed Room
Stayed in Mar 2024
Other
3 review
10.0/10
Outstanding
Posted on Apr 29, 2024
I took my mother to the cancer hospital for hospitalization and stayed at the Atour Hotel Shilihe while she was waiting for hospitalization. The hotel staff also took good care of us during this period. When we left the store, the manager on duty, Han Miao, learned that we were going to a cancer hospital for medical treatment and specially brought me disposable slippers and alcohol swabs from the store. He said that he was worried that it would be inconvenient for us while we were in the hospital and wanted to use them for emergency use. It was really surprising. Very pleased. He comforted me by saying that the cancer hospital is a famous top-level hospital in Beijing and that he hopes we will continue to stay here next time we travel. Although it is a comfort, it is really heart-warming and comforts my originally depressed mood. I also firmly believe that my mother’s surgery will be successful. Thank you to the hotel staff. I will definitely stay here next time I take my family to Beijing.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a review despite your busy schedule. Your trust and support are the driving force for our progress! Atour is committed to creating the fourth space. As the first humanistic hotel in the country, it starts from the hotel but does not stop at the hotel. Attentive service, sweet smile, and considerate authorization make you feel like you are home. Atour Hotel is a humanistic hotel with the theme of reading and local photography. We have a 24-hour free book bar in the lobby - Bamboo House. You can borrow books for free, and you can return them to other places after becoming our Atour member! Our services can bring you more surprises and touches. We look forward to your next visit!
FFFjh_
Executive Queen Room
Stayed in Mar 2024
Couples
5 review
10.0/10
Outstanding
Posted on Apr 17, 2024
Chenle at the front desk of the hotel has good service and the room is clean. They helped to upgrade the room. The breakfast was delicious. It was a great experience.
Original TextTranslated by Google
Response from Property: Thank you dear for your 5-point review of Duoerjia, thank you for your trust and support. Duoer believes that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth for your family are the most sincere gifts that every Duoer gives to your relatives. Yaduo is a family based on reading In a humanistic hotel with the theme of humanistic photography, you should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again. Duo'er is waiting for your arrival again.
Nianrenlaipixiaogouw
Superior Queen Room
Stayed in Mar 2024
Couples
22 review
9.7/10
Amazing
Posted on Apr 20, 2024
Atour's facilities are pretty good, but the soundproofing here this time is not good. I was at the end of the corridor this time, it seems to be on the 11th floor. I can't remember clearly. The room type is a bit unique. Once you enter, there seems to be a long and narrow runway leading to the bed. The runway seems to be the bathroom next door, which means that the bathroom next door is actually installed in your house. You can clearly hear the sound of washing and flushing. Anyway, the room type is quite strange. The hotel is in a good location. It is close to the Panjiayuan market. There are many sellers. If you are looking for antiques, you can go shopping.
Original TextTranslated by Google
Response from Property: First of all, thank you for your review. It is hidden in the city and hidden in Atour. The rest area in the lobby on the first floor of our hotel is the most unique. It has a rich collection of books, so you can rest and recharge your body and mind in your leisure time. But here, in addition to the 24-hour library, there are nutritious breakfasts that combine Chinese and Western styles, free laundry, and comfortable and elegant guest rooms. The size of the superior double bed room you booked this time will be smaller, and the area of ​​the hotel's several-wooden double bed room will be smaller. The room is larger and has a square shape. We are sorry that we could not bring you a good experience. We hope that you will have a different stay experience next time you come here. wish you a happy life.
Guest User
Executive Queen Room
Stayed in Feb 2024
Other
12 review
10.0/10
Outstanding
Posted on Mar 21, 2024
Beijing in March is a bit cold and windy, so I drank a cup of warm tea when I met the hotel, which was really heart-warming. The hotel is newly opened. The room layout is reasonable and clean. The bedding is very good. I especially like the kettle with a long handle. I sit down and make a pot of tea. I drink it slowly and my fatigue is gone. The hotel coffee is good. Rich breakfast. The room was all made by Duo's family. I was so happy that I immediately became a member. From now on, I will book Atour Hotel when I go out! Really recommend.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your recognition of us. Dear, Xiaoduo will tell you quietly~ Atour has super five-star service and facilities~ Atour's decoration style is simple and fresh, and the most important thing is that Atour attaches great importance to quality. and details, striving for perfection~ The decoration is mainly made of logs, which is more simple and natural. Cleanliness and tidiness are the first prerequisites for providing guests with good staying conditions. They must be clean and tidy~ We welcome you to come to Atour often. Sit, chat, drink tea, read a book... Be sure to come often~
Caixiuyinqinpengyuzhong
Executive Queen Room
Stayed in Feb 2024
Business travellers
7 review
10.0/10
Outstanding
Posted on Mar 7, 2024
I often stay at Atour Hotel and am very satisfied with the hardware and services of Atour Hotel. The location of Panjiayuan Hotel is very good, it is convenient to travel, there are abundant restaurants and people around, the front desk is warm and polite, the service is considerate, the stay experience is great, five-star praise👍
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a review despite your busy schedule. Your trust and support are the driving force for our progress! Atour is committed to creating the fourth space. As the first humanistic hotel in the country, it starts from the hotel but does not stop at the hotel. Attentive service, sweet smile, and considerate authorization make you feel like you are home. Atour Hotel is a humanistic hotel with the theme of reading and local photography. We have a 24-hour free book bar in the lobby - Bamboo House. You can borrow books for free, and you can return them to other places after becoming our Atour member! Our services can bring you more surprises and touches. We look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Jan 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Feb 20, 2024
Facilities: The decoration is very warm and comfortable, with a homey atmosphere. I just checked in right after I went out to play with my friends. My first stay experience was very nice. Hygiene: The sanitation is very clean and tidy, and the aunt does a great job in disinfection. For me, a germaphobe, To put it bluntly, I put alcohol swabs on the toilet and a few more bottles of water. I cleaned it very carefully. Even though it was newly opened, there was no smell at all. Environment: The star fragrance smell is perfect as soon as you enter the door. I ordered takeout from downstairs with my sisters and I was really happy. Service: The service is very attentive. There is hot black tea at the entrance. The warmth is very considerate in the cold season. Wherever you go, the front desk will proactively tell you the route. The i Hotel has an underground parking lot. It is very convenient to have a place to park in Beijing.
Original TextTranslated by Google
Response from Property: "I don't understand why my heart chooses you. I have met thousands of people, but in the end only you are left to accompany me." Life is full of coincidences, and two parallel lines will intersect. One day, I don’t understand the regrets of the past or the surprises of the future. I only know that I met you in Yaduo, Shili River, Panjiayuan. I am so lucky. Duoer is always by my side.
Guest User
Executive 2-bed Room
Stayed in Jan 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Feb 17, 2024
The room is big, the service is good, the room is spacious, there is a laundry room and a gym, the beef noodles are delicious, I will stay here again next time, the bath water is very good, there is free parking at the door, and mineral water is given when leaving the hotel, great 👍
Original TextTranslated by Google
Response from Property: Atour, never forgetting its original intention, believes that you are family and provides warm neighborly service. Atour hopes to be your first choice when you are away from home. It is the bounden duty of every Atour person to provide sincere and friendly help to every guest on the journey. It is still the familiar taste, the familiar people, the warm and comfortable home, waiting for your next visit. Thank you very much for choosing Atour and sharing your experience of staying at Atour. Your recognition is the greatest support for Atour.
Guest User
Guestroom (Double Bed)
Stayed in Jan 2024
Business travellers
2 review
3.0/10
Posted on Feb 29, 2024
It's so bad that people can't understand it, mainly because of the sanitary environment. There is a layer of dust on the table. This is not the most important thing. There are blood stains on the sheets and false eyelashes used by others on the bath towel😭😭😭, I can’t understand it!
Original TextTranslated by Google
Response from Property: Thank you for your review of Duoer! This time Duoer failed to make you satisfied with your stay. Duoer will continue to make corrections. After seeing your comments, Duoer immediately strictly checked the hygiene conditions of each room and conducted special training for partners. In the future life Duoer, please continue to supervise Duoer, Duoer will do better and better! Your satisfaction is the greatest encouragement to Duoer. Duoer will continue to work hard. Duoer is here to look forward to your next visit!