Renaissance Beijing Haidian Hotel

As expected of the Renaissance Hotel, a Marriott-affiliated hotel known as the "Little W," with its high-tech aesthetic, the lobby screens and the glasses-free 3D buttons in the elevators exude a modern, modern feel. The service is also up to par. Chloe at the front desk and the concierge were incredibly busy, always smiling. This time, it seemed like a group had arrived, and the lobby was packed with women and luggage. However, I still felt the warmth and quality of the service. I was truly amazed!

Facilities: 5 points The gym facilities are very good and there are indeed many people. The swimming pool has two lanes, and there are many beginners taking classes. There is nothing wrong with the room facilities, but it is a bit regrettable that there is a single basin and no smart toilet. Service: 4.5 points Half a point was deducted. I saw on the bulletin board near the elevator that the hotel bar had bread and dessert blind boxes (18:00-22:00). After we went to the bar, the service staff pretended not to know and said that there was only a half-price event, and we just had to go back to take pictures. If you don’t want to sell cheaply, you can not participate in the event. There is an event that is obviously available, but you still pretend not to know. Later, after further questioning, you admit that there is an event, and reluctantly help us pack bread. It’s really boring👎👎 The service attitude of the front desk, gym, lounge, and room service is very good, and the concierge has no contact. Hygiene: 5 points There is no big problem, and the guest room still has a slight smell, especially in the cabinet. Environment: 5 points The lounge can overlook the Olympic Forest Park, and there are several small meeting rooms with a good learning atmosphere. The design of the public area is also very good. The hotel is inspired by horses and unifies many visual design elements.